Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Freshness
Many reviews indicated that food quality was inconsistent, with complaints about cold, stale, or improperly prepared items.
Cleanliness
Several customers noted that the restaurant, including dining areas and restrooms, was not well-maintained or clean.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted positive experiences with quick service.
Order Accuracy
A recurring issue was the frequent occurrence of missing or incorrect items in orders, leading to customer frustration.
DS
Dave S
2 days ago
5.0
Great staff. So friendly and helpful. Stopped here while traveling and they went above and beyond for me and my family.
JP
Jennifer Price
6 days ago
1.0
Purchased on the app for counter pickup from my phone, and sent my son a screenshot of the receipt with the pickup code.
My husband and son drove into town to pick it up, and was told that my phone was needed or no food. They didn't take the pickup code.
So, I then had to stop what I was doing, get my other kids ready, loaded into the car and drive 2 miles one way so my phone would "ping" to the restaurant. This resulted in 8 miles of driving.
I can order from ANY other restaurant in town and have someone pick it up.
I won't eat McDonald's, but my husband said the food made him feel sick after eating 🤷♀️. Not a good experience.
RM
Robyn Mullins
Nov 1, 2025
5.0
Sometimes the food is perfect and other times it's not even cooked. They always mess up on my orders and drinks.
JW
Julie Wright
Oct 22, 2025
1.0
I have yet to order something that was fresh. The food here is a disappointment 100% of the time. Fries are always old and cold. I tossed my chicken sandwich a few weeks ago and couldnt eat the filet o fish I ordered today, it was so dried out and gross. Im done visiting this place.
EE
Erika&chris
Oct 22, 2025
1.0
Beautiful drive-through perfect for a country Town denied service because I had a trailer on my truck. What’s the point of having a nice drive-through that can accommodate and not be able to use it