Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor customer service, including rude staff and incorrect orders.
Food Consistency
The quality of food was inconsistent, with many complaints about cold or improperly cooked items.
Cleanliness
Several reviews mentioned dirty dining areas and restrooms, indicating a lack of proper maintenance.
Speed of Service
Many customers experienced long wait times, especially in the drive-thru, which detracted from their overall experience.
Positive Staff Interactions
Despite negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
KH
Kristine Hove
Feb 6, 2026
2.0
Used the app to order our food. I live 30 minutes away. I get there and get told sorry we’re waiting on everything in your order. It’s breakfast time, 30 minutes Isn’t enough to get an order ready? I’m writing this review as I’m sitting waiting for my food. I’ve been here already 10 minutes.
BJ
Brian McGuern Jr
Jan 24, 2026
1.0
There's speed of service is so important.You pay and then get moved to a mobile spot. They need to quit worrying about that.And worry about customer service
TM
Thomas Moore
Jan 21, 2026
5.0
Very helpful and friendly folks...food Bacon egg and cheese sub round egg biscuit
SC
Sabrina Chitwood
Jan 17, 2026
1.0
I went through the drive thru after ordering they send me wait for my order. I specified that I needed buffalo cups for the two orders of chicken and an extra one which I paid for. Got the food no buffalo sauce I go in to get them and the kid that brought the food out asked what I needed and I told him and he rolled his eyes at me. To say the least really annoyed about that whole situation.
DD
draws-on stuff (dawsoz)
Jan 10, 2026
5.0
Dr Pepper. Good play place but NOT suitable for goblins unfortunately.