Customers frequently reported extremely long wait times, often exceeding 20 minutes, for their orders.
Food Quality
Many reviews highlighted issues with food quality, including cold or improperly prepared items, and melted blizzards.
Customer Service
There were numerous complaints about rude or unhelpful staff, with some customers feeling ignored or mistreated.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and mentioned enjoying certain menu items.
JM
Jess Miller
Nov 15, 2025
5.0
The drive thru staff on Saturday night rocked.
DH
David Hallman
Oct 23, 2025
5.0
Always good. Friendly. Young.lol have patience.
NC
Nicole Cook
Oct 12, 2025
1.0
I grew up here and went to this location so much during high school, and it’s sad how bad it has gotten. My husband and I got a large Royal New York Cheesecake blizzard, and it was not a great experience.
1. It took several minutes for them to even start our order, through the drive thru at 10:00 pm.
2. It took a long time to be made.
3. They did not fill the blizzard up to the top.
4. They did not flip it upside down, and their reasoning was because of the strawberries, which we had never ever heard of and we’ve gotten this blizzard before.
5. The ice cream was like soft served ice cream, not what a blizzard should be like, and it was just pure graham crackers with a little bit of strawberries and cheesecake bites.
6. Halfway through, I got a whole peanut and my husband got one at the end. This blizzard should not have any peanuts! This is dangerous for allergy reasons and a choking hazard.
This location has definitely gone down hill the last several years, and this might be one of the last times we go there. Just so sad because it used to be so good!
What are the opening hours of Dairy Queen Grill & Chill in Jerome, ID?
The restaurant is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Fridays and Saturdays.
Does Dairy Queen Grill & Chill provide facilities for families with children?
Yes, it is family-friendly and offers booster seats, high chairs, seating, and is welcoming to children.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill has a drive-thru for convenient ordering and pickup.
Can I order food online for pickup from Dairy Queen Grill & Chill?
Yes, you can place an order online for pickup via their website.
Does Dairy Queen Grill & Chill have restroom facilities for customers?
Yes, restroom facilities are available on-site for customers.
Where is Dairy Queen Grill & Chill located?
It is located at 505 S Lincoln Ave, Jerome, ID, 83338-3026, USA.
What nearby restaurants can customers visit before or after enjoying Dairy Queen Grill & Chill?
Nearby dining options include El caldiche, Tacos El Rey, Tomato's Jr. Italian Bistro, Rolberto’s Mexican Food, and Pizza Hut, great for exploring local flavors.
Are there nearby beauty and spa services close to Dairy Queen Grill & Chill?
Yes, customers can visit nearby salons and spas such as 501 Nails & Spa, Estilo Hair Salon, The Girls Salon, Emperor Cuts, Hello Gorgeous, Dynamite nails and toes, Xquisite Salon & Spa, Miriam beauty salon, and Outlashed By Gabby.
What options are available nearby for coffee or casual cafe visits around Dairy Queen Grill & Chill?
Nearby options include Lynn's Kitchen, a local cafe, ideal for casual dining or coffee.
How can nearby landmarks help me find Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is near well-known locations such as Ace Hardware, Sinclair gas station, and Heritage K-8 Academy, which can help you locate the restaurant easily.