Dairy Queen Grill & Chill

3.5
618 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
505 S Lincoln Ave, Jerome, ID
83338-3026, United States

Hours

Reviews

3.5
618 reviews
5 stars
221
4 stars
139
3 stars
93
2 stars
54
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20 minutes, for their orders.

Food Quality

Many reviews highlighted issues with food quality, including cold or improperly prepared items, and melted blizzards.

Customer Service

There were numerous complaints about rude or unhelpful staff, with some customers feeling ignored or mistreated.

Cleanliness

Several customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and mentioned enjoying certain menu items.
  • JM
    Jess Miller
    Nov 15, 2025
    5.0
    The drive thru staff on Saturday night rocked.
  • DH
    David Hallman
    Oct 23, 2025
    5.0
    Always good. Friendly. Young.lol have patience.
  • NC
    Nicole Cook
    Oct 12, 2025
    1.0
    I grew up here and went to this location so much during high school, and it’s sad how bad it has gotten. My husband and I got a large Royal New York Cheesecake blizzard, and it was not a great experience. 1. It took several minutes for them to even start our order, through the drive thru at 10:00 pm. 2. It took a long time to be made. 3. They did not fill the blizzard up to the top. 4. They did not flip it upside down, and their reasoning was because of the strawberries, which we had never ever heard of and we’ve gotten this blizzard before. 5. The ice cream was like soft served ice cream, not what a blizzard should be like, and it was just pure graham crackers with a little bit of strawberries and cheesecake bites. 6. Halfway through, I got a whole peanut and my husband got one at the end. This blizzard should not have any peanuts! This is dangerous for allergy reasons and a choking hazard. This location has definitely gone down hill the last several years, and this might be one of the last times we go there. Just so sad because it used to be so good!
  • PS
    Paul Strait
    Sep 16, 2025
    4.0
    It's good for fast food
  • RR
    Randy Roush
    Aug 16, 2025
    5.0
    Great service, food and a fun place today.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and DQCakes.com ice cream cakes.

What are the opening hours of Dairy Queen Grill & Chill in Jerome, ID?

The restaurant is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Fridays and Saturdays.