Brand Certified
Wendy's
4.0(1517 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
1275 West Broadway, Idaho Falls, ID
83402, United States
Certified by Wendy's • Mar 01, 2026
(208) 542-5322
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/id/idaho-falls/1275-west-broadway
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
4.0
1,517 reviews
5 stars
672
4 stars
446
3 stars
214
2 stars
76
1 star
109
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including incorrect orders, long wait times, and unhelpful staff.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about cold or reheated items and missing ingredients.
Positive Staff Interactions
Some customers highlighted friendly and helpful staff members, particularly praising individual employees for their service.
Cleanliness Concerns
There were complaints about cleanliness, particularly regarding the bathrooms and dining area.
Pricing and Value
Customers expressed dissatisfaction with price increases and portion sizes, feeling that the value did not match their expectations.
- BPBecky PhillipsFeb 21, 20261.0Came from Pocatello to enjoy a day out of town and decided to go to Wendy's for lunch. The service was subpar. The only "adult" on site was a manager and saying they were an adult is questionable. I paid over $50 to feed my family of 4 and we all ordered Ranch for our fries and tenders. Tell me why we were given 4 ranches total and told if we wanted more, it'd be .50 each. You'd think 2 a piece would be standard. Not only were they skimpy on the ranches, they put very little cheese sauce on our cheesy bacon cheeseburger. We had to ask for extra. Very disappointing
- CHCaleb HaroldJan 26, 20261.0They hung up on me when I wasn't done with my order, and I'm going to sue y'all.
- TBTaLee BarrJan 19, 20261.0Ordered a baked potato from this store and it was not cooked. Will not be going back to this Wendy’s
- MMMarshallJan 18, 20261.0I had to re get my order 3 times and at one point the dude got angry at me I'm sorry but I would never eat here again
- JBJ BJan 14, 20261.0They took away the crispy chicken BLT Biggie bag, and increased the prices of the cheap Biggie Bags to $8 from $5. That, combined with their doing away with the excellent sweet and sour sauce means I will probably not eat at Wendy's anymore.
Frequently Asked Questions About Wendy's
Is Broadway Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Idaho Falls?
The drive-through is open Monday to Thursday from 6:30 AM to 11:00 PM, Friday and Saturday from 6:30 AM to 11:30 PM, and Sunday from 8:00 AM to 10:00 PM.
Does this Wendy's location offer breakfast?
Yes, breakfast is served with options including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near this location?
Yes, delivery is available where offered. You can check availability by entering your delivery address on the Wendy's app or on order.wendys.com.
What payment methods does Wendy's accept?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
How can I contact Wendy's Idaho Falls for questions or feedback?
You can call the location directly at (208) 542-5322 or reach out through the Customer Care team via live chat or phone at 888-624-8140. Feedback forms are also available on their website.
Where is Wendy's located in Idaho Falls?
Wendy's is located at 1275 West Broadway, Idaho Falls, ID 83402.
What nearby places can I visit before or after dining at Wendy's?
Nearby places include Olive Garden for Italian dining, LongHorn Steakhouse for steak, and Java Espress for coffee, allowing you to explore various dining options around the area.
Are there convenient stores or gas stations near Wendy's in Idaho Falls?
Yes, KJ's Boozers and Phillips 66 Gas are nearby convenience stores and gas stations, convenient for fueling up or grabbing essentials before or after your visit.
Can I find entertainment options near Wendy's in Idaho Falls?
Yes, the Idaho Falls Shopping Center with GameStop offers video games and entertainment, suitable for a fun stop during your visit to Wendy's.
Does Wendy's offer mobile ordering options?
Yes, Wendy's mobile app and website allow you to order online for pickup or delivery, providing convenient access to their menu and promotions.
Brand Certified Facts from Wendy's
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Certified March 01, 2026Yext Knowledge Graph
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