Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
1,508 reviews
5 stars
671
4 stars
446
3 stars
212
2 stars
75
1 star
104
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of friendly and unprofessional service, with some praising individual staff members while others noted poor communication and management issues.
Food Quality
Feedback on food quality was inconsistent, with some customers enjoying fresh and hot meals, while others received dry or reheated items.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders and missing items, indicating a recurring problem with order fulfillment.
Cleanliness
While some customers appreciated the cleanliness of the restaurant, others reported unsanitary conditions, particularly in the bathrooms.
- KJKim JonesDec 19, 20255.0Anthony was very kind, went out of his way to be helpful! Shout out to Anthony!
- TMTayler McBeeDec 14, 20251.0Ordered door dash and we are a 5 minute drive away. Tell me why the nuggets were refried 2 times, extremely dry, and completely inedible? The fries were okay, but the double stack was also as dry as the Sahara. The burger patties were probably sitting there for a while. Sad…
- CGCandice GrasserNov 21, 20255.0One of the best Wendy's in the USA. Everything gets served fast and hot here and the employees are wonderful.
- BTBethanie TwedeNov 4, 20253.0I cannot eat gluten so eating out can be difficult for me. It's obvious when staff understand allergies and how they relate to the foods they serve. When I asked about food allergies here, the staff was happy to ask, but came back and told me they were not trained or certified to let me know which items on their menu were gluten free, which is frustrating. It doesn't take any special training outside of staff being able to read a sheet that identifies common allergens for each menu item. I've seen it at many other restaurants and always gives me a sense of security when I eat at those places I don't blame the staff, but honestly Wendy's management should just invest in a little extra training for their staff to know how to check foods. People in the food industry should understand food allergies. Or at the very least make allergy info more available on their website so people can feel safe ordering food.
- CJCaleb JolleyOct 26, 20255.0Anthony was very kind and pleasant. He was great at explaining the menu and offering suggestions for a good meal. My order was ready quickly, hot, and fresh.
Frequently Asked Questions About Wendy's
Is Broadway Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Idaho Falls?
The drive-through is open Monday to Thursday from 6:30 AM to 11:00 PM, Friday and Saturday from 6:30 AM to 11:30 PM, and Sunday from 8:00 AM to 10:00 PM.
Does this Wendy's location offer breakfast?
Yes, breakfast is served with options including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near this location?
Yes, delivery is available where offered. You can check availability by entering your delivery address on the Wendy's app or on order.wendys.com.
What payment methods does Wendy's accept?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
How can I contact Wendy's Idaho Falls for questions or feedback?
You can call the location directly at (208) 542-5322 or reach out through the Customer Care team via live chat or phone at 888-624-8140. Feedback forms are also available on their website.
Where is Wendy's located in Idaho Falls?
Wendy's is located at 1275 West Broadway, Idaho Falls, ID 83402.
What nearby places can I visit before or after dining at Wendy's?
Nearby places include Olive Garden for Italian dining, LongHorn Steakhouse for steak, and Java Espress for coffee, allowing you to explore various dining options around the area.
Are there convenient stores or gas stations near Wendy's in Idaho Falls?
Yes, KJ's Boozers and Phillips 66 Gas are nearby convenience stores and gas stations, convenient for fueling up or grabbing essentials before or after your visit.
Can I find entertainment options near Wendy's in Idaho Falls?
Yes, the Idaho Falls Shopping Center with GameStop offers video games and entertainment, suitable for a fun stop during your visit to Wendy's.
Does Wendy's offer mobile ordering options?
Yes, Wendy's mobile app and website allow you to order online for pickup or delivery, providing convenient access to their menu and promotions.