Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on service quality, with some praising friendly staff while others reported poor communication and order accuracy.
Food Quality
Food quality is inconsistent; some customers enjoyed their meals while others received cold or poorly prepared items.
Cleanliness
Generally clean environment, but some reports of dirty restrooms and floors.
Order Accuracy
Frequent issues with incorrect orders and missing items, leading to customer frustration.
Speed of Service
Service speed varies; some customers experienced quick service while others faced long waits.
BT
Bethanie Twede
Nov 4, 2025
3.0
I cannot eat gluten so eating out can be difficult for me. It's obvious when staff understand allergies and how they relate to the foods they serve. When I asked about food allergies here, the staff was happy to ask, but came back and told me they were not trained or certified to let me know which items on their menu were gluten free, which is frustrating.
It doesn't take any special training outside of staff being able to read a sheet that identifies common allergens for each menu item. I've seen it at many other restaurants and always gives me a sense of security when I eat at those places
I don't blame the staff, but honestly Wendy's management should just invest in a little extra training for their staff to know how to check foods. People in the food industry should understand food allergies.
Or at the very least make allergy info more available on their website so people can feel safe ordering food.
CJ
Caleb Jolley
Oct 26, 2025
5.0
Anthony was very kind and pleasant. He was great at explaining the menu and offering suggestions for a good meal. My order was ready quickly, hot, and fresh.
TM
Tyce McCracken
Oct 26, 2025
1.0
There’s nothing worse than McDonald’s, oh wait, it’s Wendy’s. Overall, not just this location. The quality of the food is gone horribly wrong. The proportions are 90% less than before, and I have proof. I paid $ 4.59 for this Junior bacon cheeseburger with a thicker bun than meat, and this isn’t the first
time it’s happened. I’ll be boycotting tell further notice.
JW
Jeanie Winstrom
Oct 18, 2025
5.0
Excellent burger and friendly service.
MM
Misti Mobley
Oct 15, 2025
1.0
Waited nearly an hour for our online order and never got it. Got a refund and left. Would’ve been faster to eat at LongHorn or Olive Garden next door than here for "Fast Food".
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Idaho Falls, ID?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Idaho Falls, ID into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (208) 542-5322.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Broadway Wendy’s serve breakfast?
Yes, this Wendy’s location in Idaho Falls, ID serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Idaho Falls?
The drive-through is open Monday to Thursday from 6:30 AM to 11:00 PM, Friday and Saturday from 6:30 AM to 11:30 PM, and Sunday from 8:00 AM to 10:00 PM.
Does this Wendy's location offer breakfast?
Yes, breakfast is served with options including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near this location?
Yes, delivery is available where offered. You can check availability by entering your delivery address on the Wendy's app or on order.wendys.com.
What payment methods does Wendy's accept?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
How can I contact Wendy's Idaho Falls for questions or feedback?
You can call the location directly at (208) 542-5322 or reach out through the Customer Care team via live chat or phone at 888-624-8140. Feedback forms are also available on their website.
Where is Wendy's located in Idaho Falls?
Wendy's is located at 1275 West Broadway, Idaho Falls, ID 83402.
What nearby places can I visit before or after dining at Wendy's?
Nearby places include Olive Garden for Italian dining, LongHorn Steakhouse for steak, and Java Espress for coffee, allowing you to explore various dining options around the area.
Are there convenient stores or gas stations near Wendy's in Idaho Falls?
Yes, KJ's Boozers and Phillips 66 Gas are nearby convenience stores and gas stations, convenient for fueling up or grabbing essentials before or after your visit.
Can I find entertainment options near Wendy's in Idaho Falls?
Yes, the Idaho Falls Shopping Center with GameStop offers video games and entertainment, suitable for a fun stop during your visit to Wendy's.
Does Wendy's offer mobile ordering options?
Yes, Wendy's mobile app and website allow you to order online for pickup or delivery, providing convenient access to their menu and promotions.