Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple customers reported rude or unprofessional behavior from staff, particularly in the drive-thru and during phone interactions.
Food Quality
Several reviews mentioned issues with food quality, including cold items, incorrect orders, and instances of food poisoning.
Cleanliness
Customers frequently noted that the dining area and kitchen were dirty, with unclean tables and floors being a common complaint.
Order Accuracy
Many customers experienced problems with their orders being incorrect or incomplete, leading to frustration and disappointment.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items, indicating that there are positive experiences to be had.
MC
Monique Cleavenger
Feb 17, 2026
1.0
I went through the drive-through lastnight , I asked for a Caesar salad And I asked if I could get a spicy crispy chicken instead of a grilled chicken and they said that was okay And when I got home, I opened the salad. The chicken wasn’t even cut up and it was a regular crispy chicken not spicy and so I called to ask if I could get a refund and the manager who answered the phone was really mean and then I said that I didn’t get a receipt and she said to come in and figure it out and then hung up the phone on me. I never make complaints about anything, but with how she handled the phone call was very unprofessional, especially when I was super nice on the phone Just trying to explain what happened.
TC
Tyrell Cellan
Feb 6, 2026
5.0
Ordered online and picked up in store. I've been craving bacon so I got the bacon classic. My kids got kids meals that came with a toy each. Way more affordable and better tasting than an M fast food place.
RS
Richard Snyder
Jan 6, 2026
4.0
Wendy's is always good.
HH
Hank Houser
Dec 28, 2025
4.0
Salads were formerly good, however, they got smaller and pricier. Burgers are still juicy and good. Drive thru is slow, inside is faster.
KA
Kelsee Allison
Nov 28, 2025
2.0
We went through the drive through and my son got chicken nuggets kids meal with BBQ sauce, my husband got his meal, and I just got 4 pc chicken nuggets. I don't usually get sauce with my nuggets but today I was feeling some honey mustard. My husband didn't hear me say honey mustard and told them no sauce for the nuggets. I told him I wanted honey mustard, so he asked for honey mustard at the window THEY CHARGED HIM for the honey mustard that should have come with the nuggets in the first place. Granted it was only 50 cents, but to charge for something that should come standard with the order is absolutely ridiculous. The nuggets were soggy too. Do better Wendy's.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 1333 Northgate Mile, Idaho Falls?
The drive-thru at Wendy's in Idaho Falls is open from 6:30 AM to 11:00 PM Monday through Thursday, 6:30 AM to 11:30 PM on Friday and Saturday, and 8:00 AM to 10:00 PM on Sunday.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 1333 Northgate Mile serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via their app or website.
Can I order delivery or takeout from this Wendy's?
Yes, Wendy's offers delivery and takeout options. You can order through their app or website to see if delivery is available in your area.
How can I provide feedback or contact this Wendy's location?
You can contact Wendy's customer care via live chat or call 888-624-8140 for feedback. To reach this specific location directly, call (208) 522-5322.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing are available on Wendy's official menu website and app, which reflect prices specific to this location.
What payment options are accepted at Wendy's Idaho Falls?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa at this location.
Does Wendy's offer any rewards or coupons through a mobile app?
Yes, Wendy's has a mobile app where you can order and find coupons, promotions, and rewards.
Are there other fast food restaurants near Wendy's at 1333 Northgate Mile?
Yes, nearby fast food options include another Wendy's location and Carl's Jr., both offering burger and restaurant services for quick dining alternatives.
What other businesses are located near this Wendy's that customers might visit?
Customers can also find furniture stores like Van Kampen's Fine Home Furnishings & Floor Coverings and several automotive dealers and services such as Wackerli Auto Center and Ron’s Tire & Motorsports nearby.
How can nearby locations help customers access Wendy's?
Customers visiting nearby businesses like Allied Business Solutions, OfficeMax, or local car dealers might find Wendy's a convenient spot for meals or coffee during their errands or workday at Northgate Mile.
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