Wendy's

3.9
1251 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1333 Northgate Mile, Idaho Falls, ID
83401, United States

Hours

Reviews

3.9
1,251 reviews
5 stars
549
4 stars
352
3 stars
187
2 stars
55
1 star
108

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported unsanitary conditions, including dirty tables, floors, and food preparation areas.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Customer Service

While some customers praised friendly staff, others experienced rude or unhelpful service, particularly during order issues.

Food Quality

Several customers complained about food quality, including old or improperly cooked items, leading to health concerns.

Speed of Service

Service speed varied, with some customers noting quick service while others experienced long wait times.
  • CC
    Carla Campbell
    Nov 14, 2025
    1.0
    We tried to have lunch at this location yesterday. We had coupons so we couldn't use the kiosks. We stood at the register for 10 minutes with 2 employees standing right across the counter from us trying very hard to look so busy and involved that they couldn't make eye contact with us or acknowledge in any way that we were standing there waiting to order. I'm well aware that there is an attitude of "if we ignore them they'll go to the kiosk" but you give out coupons that can't be redeemed at the kiosks. My poor 3 year old grandson cried all the way out to the car when he realized he wasn't going to get his ice cream that he had been promised for being a good boy while his mom spent 3 hours at the tire shop taking care of road damage.
  • JW
    Jeremiah Williams
    Nov 14, 2025
    5.0
    Great service.
  • CD
    Chase Dennison
    Nov 13, 2025
    1.0
    At the drive through the other night the lady taking orders was extremely rude. We left without even going to the window to pay.
  • JR
    Janel Reese
    Nov 1, 2025
    3.0
    The dining room was so gross. The tables were all dirty, there was foos all over the floor. It made me feel like I didn’t want to touch anything and my experience was ruined.
  • RH
    Richard Henke
    Oct 16, 2025
    1.0
    I come here multiple times per week because it's close to where I work. I'm going somewhere else now because I think it's dumb that I have to pay for a single sauce for items that I like to eat that don't normally come with sauce (french fries!!!).

Frequently Asked Questions About Wendy's

Is Idaho Falls #2 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.