Wendy's

3.9
1257 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1333 Northgate Mile, Idaho Falls, ID
83401, United States

Hours

Reviews

3.9
1,257 reviews
5 stars
553
4 stars
354
3 stars
186
2 stars
56
1 star
108

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables and floors, and concerns about food safety.

Service Quality

Feedback varied widely, with some praising friendly staff while others reported rude service and long wait times.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and being charged for standard sauces.

Food Quality

Several reviews mentioned cold or old food, with some customers experiencing food poisoning.

Value for Money

While some customers appreciated the pricing, others felt the quality did not match the cost.
  • RS
    Richard Snyder
    6 days ago
    4.0
    Wendy's is always good.
  • HH
    Hank Houser
    Dec 28, 2025
    4.0
    Salads were formerly good, however, they got smaller and pricier. Burgers are still juicy and good. Drive thru is slow, inside is faster.
  • JH
    Jeff Hutchinson
    Nov 28, 2025
    5.0
    What a great experience compared to the last city I lived in. Hot food. Yes hot, nice change. JBC and Baconator is always a go to.
  • KA
    Kelsee Allison
    Nov 28, 2025
    2.0
    We went through the drive through and my son got chicken nuggets kids meal with BBQ sauce, my husband got his meal, and I just got 4 pc chicken nuggets. I don't usually get sauce with my nuggets but today I was feeling some honey mustard. My husband didn't hear me say honey mustard and told them no sauce for the nuggets. I told him I wanted honey mustard, so he asked for honey mustard at the window THEY CHARGED HIM for the honey mustard that should have come with the nuggets in the first place. Granted it was only 50 cents, but to charge for something that should come standard with the order is absolutely ridiculous. The nuggets were soggy too. Do better Wendy's.
  • CC
    Carla Campbell
    Nov 14, 2025
    1.0
    We tried to have lunch at this location yesterday. We had coupons so we couldn't use the kiosks. We stood at the register for 10 minutes with 2 employees standing right across the counter from us trying very hard to look so busy and involved that they couldn't make eye contact with us or acknowledge in any way that we were standing there waiting to order. I'm well aware that there is an attitude of "if we ignore them they'll go to the kiosk" but you give out coupons that can't be redeemed at the kiosks. My poor 3 year old grandson cried all the way out to the car when he realized he wasn't going to get his ice cream that he had been promised for being a good boy while his mom spent 3 hours at the tire shop taking care of road damage.

Frequently Asked Questions About Wendy's

Is Idaho Falls #2 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 1333 Northgate Mile, Idaho Falls?

The drive-thru at Wendy's in Idaho Falls is open from 6:30 AM to 11:00 PM Monday through Thursday, 6:30 AM to 11:30 PM on Friday and Saturday, and 8:00 AM to 10:00 PM on Sunday.