Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple customers reported unsanitary conditions, including dirty tables and floors, and concerns about food safety.
Service Quality
Feedback varied widely, with some praising friendly staff while others reported rude service and long wait times.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and being charged for standard sauces.
Food Quality
Several reviews mentioned cold or old food, with some customers experiencing food poisoning.
Value for Money
While some customers appreciated the pricing, others felt the quality did not match the cost.
RS
Richard Snyder
6 days ago
4.0
Wendy's is always good.
HH
Hank Houser
Dec 28, 2025
4.0
Salads were formerly good, however, they got smaller and pricier. Burgers are still juicy and good. Drive thru is slow, inside is faster.
JH
Jeff Hutchinson
Nov 28, 2025
5.0
What a great experience compared to the last city I lived in. Hot food. Yes hot, nice change. JBC and Baconator is always a go to.
KA
Kelsee Allison
Nov 28, 2025
2.0
We went through the drive through and my son got chicken nuggets kids meal with BBQ sauce, my husband got his meal, and I just got 4 pc chicken nuggets. I don't usually get sauce with my nuggets but today I was feeling some honey mustard. My husband didn't hear me say honey mustard and told them no sauce for the nuggets. I told him I wanted honey mustard, so he asked for honey mustard at the window THEY CHARGED HIM for the honey mustard that should have come with the nuggets in the first place. Granted it was only 50 cents, but to charge for something that should come standard with the order is absolutely ridiculous. The nuggets were soggy too. Do better Wendy's.
CC
Carla Campbell
Nov 14, 2025
1.0
We tried to have lunch at this location yesterday. We had coupons so we couldn't use the kiosks. We stood at the register for 10 minutes with 2 employees standing right across the counter from us trying very hard to look so busy and involved that they couldn't make eye contact with us or acknowledge in any way that we were standing there waiting to order. I'm well aware that there is an attitude of "if we ignore them they'll go to the kiosk" but you give out coupons that can't be redeemed at the kiosks. My poor 3 year old grandson cried all the way out to the car when he realized he wasn't going to get his ice cream that he had been promised for being a good boy while his mom spent 3 hours at the tire shop taking care of road damage.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 1333 Northgate Mile, Idaho Falls?
The drive-thru at Wendy's in Idaho Falls is open from 6:30 AM to 11:00 PM Monday through Thursday, 6:30 AM to 11:30 PM on Friday and Saturday, and 8:00 AM to 10:00 PM on Sunday.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 1333 Northgate Mile serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via their app or website.
Can I order delivery or takeout from this Wendy's?
Yes, Wendy's offers delivery and takeout options. You can order through their app or website to see if delivery is available in your area.
How can I provide feedback or contact this Wendy's location?
You can contact Wendy's customer care via live chat or call 888-624-8140 for feedback. To reach this specific location directly, call (208) 522-5322.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing are available on Wendy's official menu website and app, which reflect prices specific to this location.
What payment options are accepted at Wendy's Idaho Falls?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa at this location.
Does Wendy's offer any rewards or coupons through a mobile app?
Yes, Wendy's has a mobile app where you can order and find coupons, promotions, and rewards.
Are there other fast food restaurants near Wendy's at 1333 Northgate Mile?
Yes, nearby fast food options include another Wendy's location and Carl's Jr., both offering burger and restaurant services for quick dining alternatives.
What other businesses are located near this Wendy's that customers might visit?
Customers can also find furniture stores like Van Kampen's Fine Home Furnishings & Floor Coverings and several automotive dealers and services such as Wackerli Auto Center and Ron’s Tire & Motorsports nearby.
How can nearby locations help customers access Wendy's?
Customers visiting nearby businesses like Allied Business Solutions, OfficeMax, or local car dealers might find Wendy's a convenient spot for meals or coffee during their errands or workday at Northgate Mile.