Subway

3.4
413 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Idaho Falls Subway® Restaurant at 1470 W Broadway St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
1470 W Broadway St, Idaho Falls, ID
83402, United States

Hours

Reviews

3.4
413 reviews
5 stars
158
4 stars
91
3 stars
35
2 stars
33
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about dry sandwiches, missing ingredients, and unsanitary conditions.

Staff Performance

While some staff were praised for their friendliness and efficiency, others were criticized for being overwhelmed, untrained, or unprofessional.

Management Concerns

Several reviews pointed to poor management practices, including lack of training for employees and inadequate handling of customer complaints.
  • DJ
    Don Jenkinson
    Dec 12, 2025
    4.0
    Its not bad but not great either. Its just a subway, nothing about this particular location sets it apart from other subways.
  • KR
    Kyla Rose
    Dec 7, 2025
    1.0
    They were too busy talking and flirting to get my sandwich right
  • JA
    Jessica Anderson
    Nov 21, 2025
    1.0
    I ordered my sandwich through the driv thru and the way I like it, not necessarily one promoted on the take out board. I asked for extra sauce, and told them I really don't like a dry sandwich. I get all the way home to sit down unwrap mt sandwich and the first thing I noticed was half my sandwich was wrapped in the wrapper and not on my sandwich so ok dome assembly required whatever, then I start eating and literally notice how dry it is, open it up to see maybe a squirt of sauce in the middle of the bread. Ugh so annoying when all you think about is a sandwich for dinner just to have it ruined in the end. And how are we supposed to handle being dissatisfied? Call the store and tell the people who made it what happened for nothing to be done about it in the end? $12 waste in an economy where every $ matters. I'll just not go back.
  • JB
    jess bradsh
    Nov 3, 2025
    1.0
    Ordered online for the family when we got home with our meals all our toppings were different then ordered. My 12 inch sub was suppose to be a sweet onion teriyaki ..it was chicken with garlic ranch mayo and pickles jalapeños. Been here before with no issues but this time everyone had toppings that weren't suppose to be there and missing other toppings out of 5 sandwiches only 1 was made correctly.
  • BG
    Bekett Green
    Aug 15, 2025
    5.0
    I went in earlier today and had an amazing experience from Milo Mcurdy and Irving Lozaya. They are great hard workers and need a raise! They were very respectful and were cooperative the whole time! If you come in make sure to be catered by either one of them. Leave a good tip for them as well!

Frequently Asked Questions About Subway

Where is Subway in Idaho Falls located?

Subway is located at 1470 W Broadway St in the Bonneville area of Idaho Falls, ID 83402.

What are the operating hours of the Subway at 1470 W Broadway St?

This Subway location is open every day from 8:00 AM to 10:30 PM.