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Subway

3.4
(418 reviews)

Business Details

(208) 523-9162
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Idaho Falls Subway® Restaurant at 1470 W Broadway St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
1470 W Broadway St, Idaho Falls, ID
83402, United States

Hours

Reviews

3.4
418 reviews
5 stars
160
4 stars
91
3 stars
35
2 stars
32
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with the service they received.

Food Quality

Many customers reported issues with incorrect orders, missing ingredients, and poor food preparation, leading to a lack of satisfaction with the meals.

Management Issues

Several reviews pointed to poor management practices, including lack of training for staff and inadequate handling of customer complaints.

Cleanliness and Safety

There were multiple complaints regarding cleanliness and food safety, including reports of unsanitary conditions and health code violations.

Mixed Experiences

While some customers praised specific employees and had positive experiences, the overall sentiment was largely negative, indicating inconsistency in service and food quality.
  • LC
    Laura Coronado
    Feb 12, 2026
    1.0
    Ordered a spicy Italian online wanted just lettuce onion olive and jalapeno went to pick it up and it had tomatoes and mayo disgusting they must not know how to read never again 2 times they did this at 2 different places on Broadway and Channing way 👎👎👎👎
  • AH
    Amy H
    Jan 31, 2026
    1.0
    I went to this location today for lunch with my husband, usually the people here are friendly and kind. Today was the complete opposite, I have never been spoken to so rudely by someone in a customer service position. First my wrap ripped so bad that when it came to eating the food it made an absolute mess, second the blonde woman serving me couldn’t hear/understand what I said and said “what” to me twice in the RUDEST tone and lastly I was made sure I couldn’t add any extra salad to my protein pocket when I didn’t even ask - again in a rude tone. If you don’t like serving and interacting with people don’t apply for this type of job. I have never experienced someone so rude and will NEVER be back at this location after this being our go to subway.
  • BH
    Barry Hoopes
    Jan 30, 2026
    5.0
    It’s Subway but I ordered on the mobile app while on the road. They saw that I was waiting as I arrived quite early relative to the time the app said It would be ready and immediately got to work on my order. Great service!
  • KD
    Katie Duncan
    Jan 17, 2026
    1.0
    I would leave less stars but Google won't let me. My parents went in at noon today, 1/17/2026. First they were rude and unfriendly, the kid behind the counter kept saying nope, we haven't made that bread today, over and over, leaving our only option as white bread. Added no sauce to two of the sandwiches, one of which was the meatball sub and when my mom said hey you forgot the sauce he said, you have some at home. Honestly, they should have left, that the manager was sitting there saying nothing was just as bad. We won't be coming to this location again and I will be telling my friends not to go to this location either. Not worth the price for bad subs and horrible service
  • JB
    Jj Bates
    Jan 11, 2026
    1.0
    Worst management I have ever dealt with. My son had a family emergency and Troy told my son that he is either at work or he doesn’t have a job. This could have been handled a different way then the way Troy handled it

Frequently Asked Questions About Subway

Where is Subway in Idaho Falls located?

Subway is located at 1470 W Broadway St in the Bonneville area of Idaho Falls, ID 83402.

What are the operating hours of the Subway at 1470 W Broadway St?

This Subway location is open every day from 8:00 AM to 10:30 PM.

Brand Certified Facts from Subway

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Certified March 01, 2026Yext Knowledge Graph
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