Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Idaho Falls Subway® Restaurant at Parkway Plaza brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.0
500 reviews
5 stars
239
4 stars
131
3 stars
54
2 stars
29
1 star
47
What are people saying?
AI-generated from recent customer reviews
Food Quality
Multiple customers reported issues with food quality, including stale bread, incorrect orders, and even hygiene concerns such as finding a cockroach in a sandwich.
Service Speed
Many reviews highlighted long wait times both in-store and at the drive-thru, with some customers experiencing delays even when few patrons were present.
Customer Service
While some employees received praise for their friendliness and helpfulness, there were numerous complaints about rude behavior and lack of attentiveness from staff.
Cleanliness
Several customers noted cleanliness issues, including dirty conditions and unsanitary practices among staff.
- KDKatherine DaylongNov 25, 20251.0I ordered probably one of the most simple and easy sandwiches: subway club. 6", white bread. Not toasted. Provolone cheese. Extra mayo. Lettuce, tomatoe, pickles and olives. I should have known something was wrong when it took your incompetent team 15 minutes to make said sandwich. The meat was tuff, and tasted racid, or maybe it was the Swiss cheese that tasted rancid instead of the provolone I asked for. Do you even carry Swiss? My guess is I don't want to know... The extra mayo i asked for would have been much appreciated to try and help soften the toasted bread(which i didnt ask for), that im guessing you did to try and hide how old hard and stale the bread was. Yeah, I know that trick too, but it doesn't work. And apparently 4 veggies is too difficult for your team, or maybe you ran out of tomatoe and chose not to tell me. I tried to push through, and eat it, I really did. But it was so hard I couldn't even swallow it. Needless to say, I will not be coming back. Coming from a former subway employee, this was just pathetic. This job is not hard and i really don't understand how you can get such a simple order so wrong. Especially with the manager and what looked like the regional manager present. Zero stars. Do not and will not recommend.
- MWMary-Ann Louise (Wizardpee)Nov 22, 20254.0They did away with flatbread. I don't know who I am anymore.
- JFjames farberNov 4, 20255.0We were in there yesterday, the manager in there was great! They were really busy, but she got taken care of, and was very helpful and friendly.
- RJRob JonesOct 23, 20255.0Definitely the best Subway in town. Finally a place that the employees are not stingy with the toppings. Also fast and efficient. Thank You!!!
- RMRiley MOct 5, 20251.0I placed an order online and got a notification saying it was ready for pickup. I drove over right away, only to be told when I arrived that they were just starting to make it. What’s the point of giving a “ready” notification if it isn’t actually ready? Wasted my time standing around waiting for something that should’ve already been done. And why are the foot longs so small if I’m spending 25 bucks on to i expect more then just the bread. What is wrong with you guys.
Frequently Asked Questions About Subway
What are the operating hours of Subway at Parkway Plaza, Idaho Falls?
Subway is open daily from 8:00 AM to 10:30 PM.
Does this Subway location offer delivery and curbside pickup?
Yes, this Subway offers both delivery and curbside pickup services for your convenience.
What meals are served at Subway in Parkway Plaza?
Subway serves breakfast, lunch, and dinner at this location.
Can I order Subway online for pickup or delivery at this location?
Yes, you can place orders online or via the Subway app for quick and easy pickup or delivery.
Is catering available at the Subway in Parkway Plaza?
Yes, this Subway offers catering services to meet your event needs.
Does the Subway restaurant have dine-in and drive-through options?
Yes, the restaurant offers dine-in seating and a drive-through for convenience.
Where is Subway located in Idaho Falls?
Subway is located at Parkway Plaza, 316 S Woodruff Ave, Bonneville, Idaho Falls, ID 83401.
What nearby places can I visit before or after dining at Subway?
You can visit the Phantom Fireworks Stand for shopping or Metro by T-Mobile for mobile phone services, both located near Subway.
Are there grocery stores close to Subway at Parkway Plaza?
Yes, Bonneville Foods, a grocery store, is located nearby for your shopping convenience.
What entertainment options are available close to Subway?
On Target Axe Throwing, an arts and entertainment venue with a bar and event planning, is located near Subway for a fun outing.