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Subway

3.8
(259 reviews)

Business Details

(208) 552-6582
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Idaho Falls Subway® Restaurant at 2220 Channing Way brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
2220 Channing Way, Idaho Falls, ID
83405, United States

Hours

Reviews

3.8
259 reviews
5 stars
122
4 stars
58
3 stars
29
2 stars
16
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly and efficient staff, while others reported rude service and long wait times.

Food Quality

Food quality was inconsistent; some customers enjoyed their sandwiches, while others complained about dry bread, incorrect orders, and unsatisfactory ingredients.

Value for Money

Many customers felt that the prices were too high for the quality of food received, leading to dissatisfaction with the overall value.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect sandwich preparations.
  • SS
    Silver Star-Burst
    Dec 24, 2025
    2.0
    I ordered a sandwich in here the other day. The single employee behind the counter was nice enough, but it was like she didn’t know how to make a sandwich or it was her first time doing it alone. The cheese, which was square for some reason, she put it on diagonally so that a lot of it hung off the sandwich, and when she put the rotisserie chicken on, she decided before the end of the footlong that she must’ve put too much chicken on, because she stopped, leaving one end of the sandwich with hardly any chicken. I understand that companies are looking to turn a quick buck, but for $13+, I expect BOTH ends of a footlong to eat like a whole sandwich, not like I’m going to eat the whole thing and want to give up before the end. I was sharing the footlong and one of us didn’t get much sandwich in our sandwich…
  • A
    [ “‪Armas Grandes‬” ]
    Dec 21, 2025
    2.0
    Glitchy, app. Also, it doesn't make it clear that the combo is either cookies or chips. I figured it likely was "or" so I tried selecting the chips as part of the meal and then ordering cookies as an extra. Ok the screen looked like the order was correct, but with all the glitches maybe it changed. Then at pickup the receipt didn't show that chips were ordered and it still charged for the cookies. Then the paper bag that the sandwiches were creamed in was so small it was impossible to see inside so we didn't notice until we got home that 2 of the 4 cookies paid for were not in the bag. Plus the "large" soda is actually a "small" in a "large" cup with extra extra extra extra ice. 💡 Now I remember why I don't eat at Subway anyway more💡. I wonder🤔, does maybe Subway reserve the actual "customer service" for special "certain" customers??? Something reminding me... wasn't Subway's mascot (mascot😆) charged with something like being a Fiddler of some kind? Anyway, I digress . Point is, won't be eating at or recommending Subway. Over $40 for 2 sandwiches isn't really a good value. Good sandwich... just not $20 good. Only one individual's opinion though.
  • SB
    Shanna Blackburn
    Apr 11, 2021
    5.0
    The guy and girl that were working were absolutely amazing! They welcomed us when we walked in, they were friendly and talkative! The guy explained how he became a vegetarian and was so nice and the girl was so funny! The food was so good and they were so fast! Loved it!
  • SF
    S F
    Aug 1, 2017
    5.0
    This is hands down the best subway location in town! Always super clean, and the staff work awesome together to get you in and out quickly. We've never had a long wait here.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Idaho Falls?

The Subway restaurant is located at 2220 Channing Way, Bonneville, Idaho Falls, ID 83405.

What are the operating hours of the Subway at 2220 Channing Way?

This Subway is open Monday through Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

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