Pizza Hut

3.3
432 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 1972 W Broadway St in Idaho Falls, ID. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
1972 W Broadway St, Idaho Falls, ID
83402, United States

Hours

Reviews

3.3
432 reviews
5 stars
174
4 stars
62
3 stars
38
2 stars
37
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with service, ranging from friendly and helpful staff to rude and unresponsive employees.

Order Accuracy

Numerous complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

Inconsistent food quality, with many reviews mentioning undercooked or burnt pizzas and breadsticks.

Delivery Issues

Frequent delays in delivery times and poor communication regarding order status were highlighted by several customers.

Cleanliness

Concerns about cleanliness in the restaurant and food preparation areas were noted, with some customers reporting unsanitary conditions.
  • AJ
    Austin Job
    Nov 13, 2025
    5.0
    Steven was very helpful. The app did not work and was glitching. If this happens to you, call in and they can use discounts in store that are the same (such as the T mobile ones). Pizza is always great.
  • RR
    rosie rose
    Nov 7, 2025
    3.0
    The service is good, employees are always professional. But the quality of the food is going down. The crust is dry and bland. It seems they're holding back on sauce and cheese.
  • DS
    Darvin Scott Smith
    Oct 8, 2025
    5.0
    Great and friendly service
  • AB
    Addyson Burton
    Oct 4, 2025
    1.0
    We placed a delivery order and the power had gone out in town so we have them the benefit of the doubt for the wait but after about 30 minutes of power being back on, we called just to check on our order and the lady on the line was very rude when we couldn’t understand what she was saying and told us our food would be there in 15 minutes. After about 20 minutes we decided to go in to see what was going on and they told us they had canceled our order and never even informed me that they had done that.
  • JK
    Jeremy Killpack
    Sep 4, 2025
    1.0
    Pizza was ordered for pick up, which we showed up just in time. They hadn’t even started making the pizza, we waited 37 minutes past scheduled time before pizza was ready, and it was still made incorrect. Several others that arrived during this fiasco also experienced a big delay in their pizza, several customers were told they were out of medium and large pizza pans, and other toppings. Interestingly, no attempts were made by staff for service recovery. I will never be going back.

Frequently Asked Questions About Pizza Hut

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Where can you get food delivery in Idaho Falls, ID?

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