McDonald's

3.6
1933 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
650 E 17th St, Idaho Falls, ID
83401, United States

Hours

Reviews

3.6
1,933 reviews
5 stars
670
4 stars
457
3 stars
374
2 stars
147
1 star
285

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

The restaurant was frequently described as dirty, with unclean play areas and tables.

Order Accuracy

Numerous reviews mentioned that orders were often incorrect or incomplete, leading to customer frustration.

Food Quality

While some customers enjoyed the food, there were complaints about cold fries, undercooked burgers, and poorly made items.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • KF
    Kayli Fuller
    Nov 11, 2025
    4.0
    It's McDonald's not great but not bad. The table that we sat at had an air conditioner vent right over it so it was pretty cold. They seem to almost always get our order right.
  • AK
    Ashley Kennedy
    Nov 7, 2025
    1.0
    After taking a bite of my buffalo ranch chicken wrap it had a very ammonia taste..... Now I'm am throwing up on the side of the road .:( Safe to say I will not be returning back to this McDonald's for a second taste. The other ones around the area are pretty good so I'll stick to those McDonald's.
  • TF
    Tasha Falasco
    Oct 29, 2025
    1.0
    The lines are long yet they want you to park somewhere that has a long line and. Get it together McDonald's.
  • BG
    B G
    Oct 11, 2025
    1.0
    Why does this location never have anything actually ready? Every time I come through here I am asked to "pull around to the flag pole" and wait for 20 min. It's not like I am placing a big order. A quarter pounder and large fry literally take these guys 30 mon to figure out.
  • BG
    Bald Guy
    Oct 7, 2025
    1.0
    I am very disappointed with the service that I received tonight. I went to get a couple cheeseburgers just a late night meal. I was met with horrible service from one of the employees there after I paid it. I went to the second window where you get your food. And the employee there gave me my drink without saying much of a word and immediately turned around and shut the window and then gave me my food and kind of threw it at me and I said thank you for both of the interactions because she gave me my food and she didn’t mutter a word. She was talking to another employee there over what I was trying to say. She seem to not have any customer service experience or is just ignoring that That is a part of her job. I did not catch her name, but she had light pink hair and seemed to not be very nice.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 650 E 17th St, Idaho Falls?

The McDonald's at 650 E 17th St, Idaho Falls is open from 5:30 AM to 11:30 PM Monday through Thursday, and Sunday. On Fridays and Saturdays, it stays open later until 1:00 AM.

Does this McDonald's location offer drive-through service and what are the drive-through hours?

Yes, this McDonald's offers drive-through service. The drive-through is open from 5:30 AM to midnight Monday through Thursday, and Sunday until 11:00 PM. On Fridays and Saturdays, it stays open until 1:00 AM.