McDonald's

3.8
1280 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6737 South 45th West, Idaho Falls, ID
83402, United States

Hours

Reviews

3.8
1,280 reviews
5 stars
523
4 stars
327
3 stars
202
2 stars
77
1 star
151

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; some report fast and friendly service, while others mention slow service and unprofessional behavior from staff.

Cleanliness

There are significant concerns about cleanliness, with multiple reviews highlighting filthy conditions and pest issues in the restaurant.

Food Consistency

Food quality is generally consistent with typical McDonald's offerings, but there are complaints about incorrect orders and food preparation.

Customer Experience

Positive interactions with staff are noted, particularly in terms of friendliness and helpfulness, but negative experiences related to management behavior are also reported.

Convenience

The location is praised for its convenience, especially for travelers, but some customers express frustration with the mobile ordering system and wait times.
  • EG
    Eternity Gaming
    6 days ago
    5.0
    A great place to spend time with friends or family. Highly enjoyable!
  • DH
    David Hernandez
    Nov 13, 2025
    5.0
    The lady who helped me out in the morning was super helpful and nice . Mc Donald's needs more people like her. Not robot kids who can not count back change
  • KB
    Kristine Bush
    Nov 13, 2025
    4.0
    I go through the drivethru often. The app has had glitches and it can be frustrating. When I order fries, and I have to pull forward cause we are waiting on the fries I expect they are super fresh and very HOT! They often are not that hit when I have to pull forward to wait. Otherwise, everyone is always friendly. Usually fast service.
  • MN
    Moneeb Nain
    Oct 21, 2025
    5.0
    Idk what happened by 30 teenagers showed up all at once and the staff was SO efficient, so quick, and so helpful to every single one of them. They were belting out orders back to back to back. I was truly bewildered. Great job to the crew working day shift 10/21/25!!
  • CN
    Constance Norona
    Oct 6, 2025
    5.0
    I'm not a frequent visitor to Micky D's. However, I was on a road trip and it was convenient. The wild part is that this burger was exactly like the ones you see in advertising! The bun was soft and fluffy, the meat caramelized and juicy, the toppings were fresh and it had just the right amount of condiments. It was made neatly and just an overall pleasant experience. Definitely exceeded expectations for a fast food chain on the highway.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Idaho Falls?

McDonald's in Idaho Falls is open daily from 5:30 AM to 11:30 PM.

Does this McDonald's location offer drive-through service?

Yes, the McDonald's at 6737 South 45th West offers drive-through service from 5:30 AM to 11:30 PM every day.