McDonald's

3.8
1668 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1575 N Gate Mile, Idaho Falls, ID
83401, United States

Hours

Reviews

3.8
1,668 reviews
5 stars
713
4 stars
389
3 stars
322
2 stars
90
1 star
154

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior from management.

Order Accuracy

Many customers expressed frustration with incorrect orders and missing items, indicating a consistent issue with order fulfillment.

Cleanliness

The cleanliness of the restaurant was a concern for some, with reports of unsanitary conditions in the dining area and bathrooms.

Food Quality

Food quality was inconsistent; while some customers enjoyed fresh and hot meals, others received cold or poorly prepared items.

Positive Experiences

Despite the negatives, several reviews highlighted positive experiences, particularly with specific staff members who provided excellent service.
  • RB
    Robin Bryant
    Dec 19, 2025
    1.0
    I would give a 0 star if I could. When I first arrived the general manager was on her phone up front not helping the employees, While I was ordering the she also yelled "What's going on with counter why isn't it done", it wasn't done because I wasn't done ordering food. She made me feel very rushed and bad for order the kids their food. Let's not forget the nastiest look she gave us and the kids. Mind you the kids were literally just standing there being quiet and well behaved. In the middle of us ordering a big group of teenage boys came in and she rolled her eyes at us like it was our fault. The garbage in the play place stunk like literal poop. I'm so disgusted and appalled by the behavior of this stores manager, why she's a store manager is a mystery and I'm not sure what kind of place they're running when it comes to this McDonald's that's supposed to be a family-friendly environment (I work at the Loves McDonald's and I continue to go to that one because they are family friendly unlike this one so I do know what McDonald's is really about and this is not it or the attitude), but what I do know is I'm definitely not coming back to this horrible establishment. I'm sure when the employees see this comment they'll laugh and that's ok because at least I'm waring others about the behavior here.
  • TH
    Terry Hansen
    Dec 12, 2025
    5.0
    Curbside service works great.
  • SP
    Sarah Perfect
    Dec 6, 2025
    1.0
    Manager sucks at ordering supplies i guess because they're out of the grinch meals and medium cups. I understand the grinch meals being out but how do you run out of medium cups. 30 minute wait time btw too
  • GB
    Grace Bare
    Dec 2, 2025
    5.0
    Went through the drive thru today and Nick was stellar! He understood that our app wasn’t working and made us laugh. Fries were Christy as the Lord intended. 10/10 made our day better. Thank you Nick!
  • AH
    Ana Huffman
    Nov 28, 2025
    1.0
    Waited in the drive thru for 10 minutes for an order of pancakes in an almost empty drive thru just to finally get to work and see that I only got tons of butter and no syrup.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1575 N Gate Mile, Idaho Falls?

McDonald's is open from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 1:00 AM on Fridays and Saturdays, and 6:00 AM to 11:00 PM on Sundays.

What are the delivery hours for McDonald's in Idaho Falls?

Delivery is available from 5:00 AM to 11:59 PM Monday through Thursday, 5:00 AM to 12:59 AM on Fridays and Saturdays, and 6:00 AM to 10:59 PM on Sundays.