McDonald's

3.6
2421 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1485 W Broadway, Idaho Falls, ID
83402, United States

Hours

Reviews

3.6
2,421 reviews
5 stars
853
4 stars
587
3 stars
440
2 stars
171
1 star
370

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Several reviews mentioned issues with food quality, including undercooked items and incorrect orders.

Cleanliness

Some customers praised the cleanliness of the restaurant, while others noted issues with food presentation and hygiene.

Staff Friendliness

While some customers highlighted friendly and helpful staff, others experienced unhelpful or rude interactions.
  • HB
    Heather Barney
    5 days ago
    2.0
    Sitting here at 1058am. No one else in the drive thru line behind me, yet there are 6 of us waiting in the "pull ahead" line waiting for our order. We all know when they have you pull forward that your order will be messed up.
  • SS
    Strakhov
    5 days ago
    1.0
    We went through the drive thru and they took our order in a very annoying fake Asian accent. When we got to the window the worker gave us the wrong size drink. We were charged for a large and when we asked if the drink we received was large they responded with "Ummm... I think it is". Very annoying and unprofessional customer service
  • JA
    John Adams
    Jan 3, 2026
    1.0
    This location is absolute dogwater. Check your bag every. Single. Time. They WILL get your order wrong 9 times out of 10. Also don’t bother ordering any seasonal pies cause they will always be “out”. I’ve had an employee there admit to me that they just don’t want to make them and tell people they’re out lmao.
  • KM
    Kathy Martin
    Dec 23, 2025
    1.0
    We ordered the Big Mac Pack and the 40 piece Chicken Nugget Family Meal. The 40 piece Chicken Nuggets weren't completely cooked, the inside was raw. I had to throw them away, my son's had eaten a couple and said they were squishy and slimy inside. Gross
  • NW
    Nicole Webb
    Dec 14, 2025
    1.0
    Three people (one of which was the manager Brian made eye contact with me without greeting or offering to help me and then the manager proceeded to answer the phone before helping me even though I was there first and had been waiting to be helped while three people watched me stand there.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1485 W Broadway, Idaho Falls?

McDonald's at 1485 W Broadway is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's location offer drive-thru and delivery services?

Yes, this McDonald's location offers 24/7 drive-thru service and multiple delivery options including curbside pickup, delivery, same day delivery, and no-contact delivery.