McDonald's

3.6
2402 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1485 W Broadway, Idaho Falls, ID
83402, United States

Hours

Reviews

3.6
2,402 reviews
5 stars
849
4 stars
585
3 stars
439
2 stars
170
1 star
359

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Service Quality

Service was frequently described as slow and unhelpful, especially during late-night hours.

Food Quality

While some customers enjoyed hot and fresh food, others reported issues with food quality and cleanliness.

Staff Attitude

Customer experiences varied widely, with some praising friendly staff while others noted rudeness and lack of attentiveness.

Cleanliness

The cleanliness of the location received mixed reviews, with some praising it and others noting dirty conditions.
  • ND
    Noelle Dacus
    5 days ago
    5.0
    This is my favorite McDonald's to go to in town . They are quick and efficient. This morning I came in with my son and was greeted by 3 different employees. It felt nice! after some other locations you wait 10 minutes to be greeted so thank you. And as we ate the employees came around and checked on us . Very happy with my experience. Oh and the food was all super fresh and hot!!
  • SC
    Sebastián Calvillo
    Nov 15, 2025
    1.0
    They take a long time to prepare a small order and if you need to do something else you have to wait until one of the employees feels like coming to the counter.
  • KM
    Kyle Meda
    Nov 15, 2025
    2.0
    Got to the window where I'm supposed to receive my food, was asked what I ordered as though it's not the employee's job to keep track of what I just said into a speaker. Then I got to pull forward and wait for my drink that I saw get handed to the vehicle in front of me, and then passed back to the employee and I was asked what it was 4 different times, 2 of which were by the manager. THEN, I get home and realize I have no sauce to do my McNuggets in because it's apparently too difficult to remember that when you're dealing with an order that has a whopping 3 items on it. Only reason I'm giving 2 stars instead of 1 is that the food doesn't taste nearly as bad as the service was.
  • SF
    scarlet flowers
    Nov 1, 2025
    1.0
    um they forgot my friends number 9 at 3 in the morning and when they went back they were closed so they’re liars and so my pals had to go to the one across town and all of a sudden they only sold breakfast so i had to have a hashbrown and orange juice at 3:30 in the morning
  • SS
    Sage Santee
    Oct 28, 2025
    1.0
    How is it possible that you've decided the best time for the last 4 months to clean your coffee machines during your morning shift. Terrible service just waited 15 minutes for them to tell me their machiatto machine is being cleaned.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1485 W Broadway, Idaho Falls?

McDonald's at 1485 W Broadway is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's location offer drive-thru and delivery services?

Yes, this McDonald's location offers 24/7 drive-thru service and multiple delivery options including curbside pickup, delivery, same day delivery, and no-contact delivery.