Jimmy John's

3.8
307 reviews

About

Sandwich Restaurant

Location

Jimmy John's
3108 S 25th E, Idaho Falls, ID
83404, United States

Hours

Reviews

3.8
307 reviews
5 stars
152
4 stars
66
3 stars
24
2 stars
19
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for orders, both for delivery and in-store, often exceeding an hour, with some experiencing rude customer service.

Food Quality

While many customers enjoyed the sandwiches, there were complaints about stale or hard bread and incorrect orders.

Delivery Reliability

Customers expressed frustration with the reliability of delivery, citing frequent mistakes and delays, leading to dissatisfaction with the service.

Positive Experiences

Despite the issues, some customers praised the food quality and friendly service, indicating that there are positive experiences to be had.
  • RR
    Rebecca R
    Jan 2, 2026
    5.0
    The two people that were working there today were absolutely fantastic.And super friendly!
  • VC
    Vonya Cook
    Nov 20, 2025
    5.0
    Love all their sandwiches and the service was good . Not too busy.
  • BL
    Branden Langley
    Nov 19, 2025
    4.0
    Delicious Little bit expensive though
  • BR
    Beth Roth
    Nov 19, 2025
    3.0
    Bread was hard as a rock, and when I asked for a new sandwich, they acted very rude and annoyed.
  • MT
    Mike Teske
    Nov 7, 2025
    5.0
    The company has certainly lost the right to claim freaky fast delivery, but I can vouch for this establishment. Life happens, and I respect that management acts professionally to help sort things out.