Five Guys

4.4
1161 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2541 S. 25th Street in Idaho Falls is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2541 S. 25th Street, Idaho Falls, ID
83406, United States

Hours

Reviews

4.4
1,161 reviews
5 stars
754
4 stars
250
3 stars
76
2 stars
38
1 star
43

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for their taste and freshness, with many highlighting the quality of ingredients.

Service Issues

Several reviews noted inconsistent service, including order mistakes and long wait times, leading to customer frustration.

Pricing Concerns

Many customers expressed that the prices are high for the portion sizes, with some feeling that the value does not match the cost.

Staff Friendliness

Despite service issues, many customers appreciated the friendliness and helpfulness of the staff.

Consistency Problems

There were multiple mentions of inconsistency in food preparation and order accuracy, leading to disappointment among repeat customers.
  • OS
    Owen Simcox
    Oct 19, 2025
    1.0
    The wait time is egregious. I have never been so disappointed in my life. Walked in and they said the order was almost ready, been waiting 15 minutes now. This is terrible. And there’s no communication
  • JJ
    Jennie
    Oct 3, 2025
    5.0
    Fantastic Food! Our family lives the fact that the potatoes that make our frenzy fries there are locally in Idaho State & the beef too! That's probably why they are so delicious! Everyone we met so far working there are nice and get our food pretty quickly. Unless it's busy of course. You might wait about 10-15 minutes if it is busy. Their milkshakes are very good. I recommend their oreo shake. Bring a spoon! Its thick!
  • LM
    Lisa Meyers
    Oct 3, 2025
    5.0
    Little expensive for a burger place but food is really good!
  • JL
    Joe L
    Sep 4, 2025
    5.0
    Staff were super helpful and friendly!
  • KG
    Kelsie Gilson
    Aug 4, 2025
    2.0
    Okish

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.