Dairy Queen Grill & Chill

3.4
1269 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1562 E 17th St, Idaho Falls, ID
83404-6367, United States

Hours

Reviews

3.4
1,269 reviews
5 stars
450
4 stars
269
3 stars
184
2 stars
117
1 star
249

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and for dine-in orders.

Food Quality

Many reviews indicated that the food quality was inconsistent, with complaints about cold or poorly prepared items.

Cleanliness

Several customers noted issues with cleanliness in the restaurant, including dirty floors and unsanitary conditions.

Staff Behavior

Feedback highlighted mixed experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Value for Money

Customers expressed concerns about high prices relative to the quality and portion sizes of the food.
  • DM
    Darady Michaelson
    Dec 23, 2025
    1.0
    The ice cream was not creamy like it has been in the past. Tasted like the cheap ice cream you get at a buffet. I went there because I’ve always loved DQ’s white and creamy soft serve but was very disappointed by the yellowish icy stuff I got tonight. Perhaps the franchisee is trying to cut costs or the machine needs new blades? All I know is I won’t be returning.
  • CT
    Chayla Teske
    Dec 3, 2025
    2.0
    Slower than slow. Literally 2 cars in the drive through and our small order and waited over 15 minutes...
  • CC
    corey clark
    Nov 6, 2025
    5.0
    Really good food! My blizzard was so good! Very friendly workers!
  • DS
    Desiree Shetka
    Nov 2, 2025
    5.0
    Anyways clean! Everyone always has a positive attitude! I love coming in when I can!
  • MC
    Maxwell Codd
    Oct 26, 2025
    2.0
    Their floor is sticky and we can see footprints in the grease and grime encompassing the restaurant. The worker brought my blizzard out and dumped the whipping cream on the floor.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Idaho Falls?

Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Monday through Thursday, 10:00 AM to midnight on Friday and Saturday, and 11:00 AM to 10:00 PM on Sunday.

What type of food and treats does Dairy Queen Grill & Chill offer?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes from DQCakes.com.