Dairy Queen Grill & Chill

3.4
1266 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1562 E 17th St, Idaho Falls, ID
83404-6367, United States

Hours

Reviews

3.4
1,266 reviews
5 stars
449
4 stars
269
3 stars
184
2 stars
116
1 star
248

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including sticky floors and dirty bathrooms.

Service Quality

Service was inconsistent; some employees were praised for being friendly and helpful, while others were noted for being rude or unprofessional.

Order Accuracy

Numerous complaints about incorrect orders and items missing from orders.

Food Quality

Food quality was often criticized, with reports of cold, stale, or poorly prepared items.

Pricing Concerns

Customers expressed dissatisfaction with high prices relative to the quality and portion sizes of food.
  • CC
    corey clark
    Nov 6, 2025
    5.0
    Really good food! My blizzard was so good! Very friendly workers!
  • DS
    Desiree Shetka
    Nov 2, 2025
    5.0
    Anyways clean! Everyone always has a positive attitude! I love coming in when I can!
  • MC
    Maxwell Codd
    Oct 26, 2025
    2.0
    Their floor is sticky and we can see footprints in the grease and grime encompassing the restaurant. The worker brought my blizzard out and dumped the whipping cream on the floor.
  • ED
    Erica Davis
    Oct 6, 2025
    1.0
    Nothing in our order was correct. Went to the restroom, the floor was sticky and gross, the cleanliness of the whole place was horrible, food tasted bad 👎
  • JN
    Jeff Nichols
    Oct 6, 2025
    1.0
    My blizzard is runny

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Idaho Falls?

Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Monday through Thursday, 10:00 AM to midnight on Friday and Saturday, and 11:00 AM to 10:00 PM on Sunday.

What type of food and treats does Dairy Queen Grill & Chill offer?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes from DQCakes.com.