Service quality varied significantly, with some customers praising attentive staff while others reported poor service and long wait times.
Food Quality
Food quality was inconsistent, with many complaints about cold, overcooked, or incorrect orders, while some customers enjoyed their meals.
Customer Experience
Several customers expressed frustration with the handling of orders and customer service issues, leading to negative dining experiences.
Atmosphere
The atmosphere was generally described as lively and suitable for sports viewing, though some found it too noisy.
Management Response
Customers noted a lack of accountability and empathy from management in resolving issues, contributing to dissatisfaction.
DR
David Robinson
6 days ago
5.0
Kooper was my server and he was very kind and gave great service. Best service ive had at any establishment. Give this homie a raise asap.
WF
Wendy Fortney
Nov 3, 2025
5.0
I am a bartender and server.I very rarely leave reviews about other bartenders, but I felt the need to leave a review about her. Myra was the bartender on duty. I was so impressed by her. She stayed in motion, had a great flow tending to everyone's needs. No one was ever without a drink, the glassware was all washed and the bar area was spotless. She touched back with us about our food wait, which was not long, and once we received our food, she checked back with us to make sure everything was good..Myra smiled and visited with everyone just enough to make everyone feel welcome. Myra is definitely an asset to BWW and you are blessed to have her. She is my new favorite bartender and will return...because of her.
AO
Amos Olsen
Oct 30, 2025
5.0
You might wait for a little while for your food but it is worth it!
TB
Tyrinn Barron
Oct 21, 2025
1.0
If I could give zero stars I would!
We’ve been driving all day and decided to treat my son to Buffalo Wild Wings for the first time. I placed an order through the app using a promo code, entered my payment info, and clicked pay , only to get a message saying, “Oops, we’re sorry. That order didn’t go through. We’ll hold your money for 3–10 business days. Go ahead and re-order online or at the restaurant.”
When I called the Idaho Falls location immediately, the manager’s response was “shoot, that sucks, I can’t do anything for you.” Her “solution” was for me to pay again if I wanted food, or just wait up to 10 days for my money to be released. No offer to help, no apology, and when I asked for her district manager’s contact, she refused. We can call the 1-800 number and they will get the ticket. This is after sending screen shots of my banking app, the BWW app order screen, and my email from my bank of the transaction taking place.
"Because I don't have an order I can't help you. You're out of luck. I don't give out free food."
I understand technical issues happen, but the complete lack of accountability, empathy, or effort to make things right is unacceptable. It’s shocking that a national chain would think it’s okay to take customers’ money and tell them to “just reorder.”
We left hungry, frustrated, and completely unimpressed. If this is how Buffalo Wild Wings handles their customers, I won’t be giving them another chance.
GF
gerardo figueroa
Oct 14, 2025
5.0
This is the best Buffalo Wild Wings I’ve ever visited. I travel for a living and have been to locations all across the country, and this one truly stands out. The food came out hot and fast, the wings had the perfect amount of sauce, and the service was outstanding. The bartender was attentive and kept my drink full without me ever having to ask. Everything about this visit was excellent. This location sets the standard for how it should be done.
Frequently Asked Questions About Buffalo Wild Wings
What kinds of food does Buffalo Wild Wings in Idaho Falls specialize in?
Buffalo Wild Wings in Idaho Falls specializes in Buffalo, New York-style wings available in 26 different sauces and seasonings.
What are the operating hours of Buffalo Wild Wings at 1430 Milligan Rd?
The restaurant is open from 11:00 AM to midnight on Monday through Wednesday, 11:00 AM to 2:00 AM Thursday through Saturday, and 10:30 AM to midnight on Sunday.
Where is Buffalo Wild Wings located in Idaho Falls?
It is located at 1430 Milligan Road, Idaho Falls, ID 83402, USA.
How can I contact Buffalo Wild Wings in Idaho Falls?
You can call them at +1 208-528-9453.
What categories does Buffalo Wild Wings in Idaho Falls fall under?
Buffalo Wild Wings is categorized as a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout restaurant.
Can I find other dining options near Buffalo Wild Wings in Idaho Falls?
Yes, nearby dining options include MacKenzie River Pizza, Grill & Pub and Idahoan LATAM.
Are there bars near Buffalo Wild Wings where I can continue the evening?
Yes, Tap-N-Fill is a nearby beer bar, pub, and bar located close to Buffalo Wild Wings.
Are there any wellness services near Buffalo Wild Wings?
Yes, nearby wellness services include Empower PT, PLLC for physical therapy and Kalon Spa Idaho Falls for massage therapy and spa services.
Is there a university or educational institution near Buffalo Wild Wings in Idaho Falls?
Yes, the University of Phoenix - Idaho Falls campus is located near Buffalo Wild Wings.
Where can I find financial or banking services near Buffalo Wild Wings in Idaho Falls?
Nearby financial services include Wells Fargo Private Bank, Wells Fargo Advisors, and several financial advisors like Douglas Murphy and Dan Bowman.