Arby's

4.0
1151 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2130 E 17th St, Idaho Falls, ID
83404, United States

Hours

Reviews

4.0
1,151 reviews
5 stars
517
4 stars
349
3 stars
161
2 stars
58
1 star
66

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying fresh and hot meals while others received cold, stale, or improperly cooked items.

Service Issues

Many reviews highlighted poor service experiences, including rude staff, incorrect orders, and long wait times.

Cleanliness Concerns

Several customers expressed concerns about hygiene and cleanliness, particularly regarding staff handling food and the overall state of the restaurant.

Positive Staff Interactions

Despite some negative experiences, there were also numerous mentions of friendly and helpful staff members who provided good customer service.
  • DJ
    David Johnston
    Dec 30, 2025
    5.0
    Best fish sandwich like ever!!
  • CR
    Charley Raschka
    Nov 25, 2025
    5.0
    The thanksgiving sandwich is amazing
  • RA
    Ryan Archibald
    Oct 23, 2025
    3.0
    Drive through crew was struggling tonight... Kid had to repeat himself multiple times, there was someone yelling in the background that sounded like they struggled with turrets or something... Food was mushy, they over charged me, and the kids that answered the window seemed confused when I game him cash... The Arby's sauce is still good though...
  • KS
    Kandi S
    Oct 21, 2025
    1.0
    My fries had been sitting under a heating lamp for a long long time. They looked and tasted disgusting
  • GM
    Grayson McDaniel
    Oct 16, 2025
    1.0
    We waited in line for 45 minutes for food then they offered a free shake and they gave it to another car never coming back ever again