Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Hayden Subway® Restaurant at 9170 Hess Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.6
217 reviews
5 stars
99
4 stars
36
3 stars
24
2 stars
14
1 star
44
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with some employees praised for their friendliness and efficiency, while others were criticized for rudeness and lack of attention.
Food Availability
Many customers reported that the store frequently ran out of key ingredients, leading to disappointment and dissatisfaction with their orders.
Cleanliness Issues
Numerous reviews highlighted concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions in the bathroom.
Order Accuracy
There were multiple complaints regarding incorrect orders, including missing items and wrong ingredients, particularly with online orders.
Overall Experience
While some customers enjoyed their meals and praised specific employees, many expressed frustration with the overall management and quality of food.
- BDBraden DavisNov 16, 20251.0Gave me a frozen cookie and made me pay full price but he unpluged the toster and told me he cant toast my cookie
- JJJEWELZOct 23, 20252.0The worker was absolutely awesome, but the bread was on the stale side. Close to where we were staying. Decent prices.
- ZVZ ViperOct 16, 20251.0I came to this location 40 minutes before the 8:00 PM close of business sign that was stuck to the window. All of the chairs were on top of the table, but all the lights were on, so I was unsure whether they were open for business or not. I felt something was off or that maybe somebody may be in danger so I knocked a few times. As I walked back to my car and opened the door, a man walked to the front door opened it saying “sorry I was in the bathroom. “ I asked, are you guys still open? He responded with we are out of lettuce and deli meats. Obviously, after waiting outside of the business and Knocking as long as I did to be greeted like that, I was definitely not going to purchase food for my family from that location. As a member of management myself, I can say this, new leadership needs to be involved because that place is absolutely horrible. In contrast, I drove over to the subway inside of the Walmart in Coeur d’Alene and received probably the best service I’ve ever received at a subway in my entire life. As far as the previous location goes. The man did not to have appeared to have washed his hands, did not appear to want to service anybody, and the entire building looked like it was closed. He wanted to shut the location down early and wanted to go home. I do hope with proper training and possibly some new leadership that location can be turned around I am not sure whether that is a corporate location or franchise but either way best of luck
- TNTryson NicholsonSep 27, 20255.0The kid made really good sandwich very polite. But was playing inappropriate music loud and the table were dirty.
- SSStephen SiskSep 13, 20251.0When we came in they were out of literally everything, not even ham and turkey. The guy working the counter was very nice about it, but we needed food :)
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 9170 Hess Street, Kootenai, Hayden, ID 83835, United States.
What are the operating hours of the Subway at 9170 Hess Street?
Subway is open daily from 10:00 AM to 8:00 PM.
Does this Subway location offer delivery services?
Yes, this Subway restaurant offers delivery services.
Can I dine inside the Subway at 9170 Hess Street?
Yes, the Subway at 9170 Hess Street serves dine-in customers.
Does Subway at this location provide catering services?
Yes, catering services are available at this Subway location.
What meals are served at Subway in Hayden, Idaho?
This Subway location serves breakfast, lunch, and dinner.
How can I place an order at Subway, 9170 Hess Street?
You can order quickly and easily using the Subway app, online through their menu link, or pick up curbside in-store.
What are some nearby places of interest to Subway at 9170 Hess Street?
Nearby places include Duncan's Florist Shop for gifts, O'Reilly Auto Parts for automotive needs, and Uncle Dan’s for additional food and beverage options.
Are there other food options near Subway on Hess Street?
Yes, nearby food options include Uncle Dan's salad bar, Domino's Pizza, and KFC, providing a variety of dining choices in the area.
What nearby services might be useful for customers visiting Subway at 9170 Hess Street?
Customers can access services like Ramsey Dental Group for dental care, Postal Annex for shipping and printing, and Wink Salon for beauty treatments close to Subway.