Dutch Bros Coffee

4.5
1218 reviews

About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Location

Dutch Bros Coffee
5239 W. Chinden Blvd., Garden City, ID
83714, United States

Hours

Reviews

4.5
1,218 reviews
5 stars
949
4 stars
128
3 stars
49
2 stars
24
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are inconsistent, with many reporting long wait times and rude interactions, while others praise friendly and helpful staff.

Drink Accuracy

Several customers expressed dissatisfaction with incorrect drink orders and the refusal of staff to remake drinks when mistakes were made.

Staff Friendliness

Despite some negative experiences, many reviews highlight the friendliness and positive attitude of the staff, contributing to a generally welcoming atmosphere.

Operational Efficiency

Customers frequently noted slow service and inefficiencies in the drive-thru process, particularly with the two-lane system leading to confusion and delays.
  • AL
    Antonio Lorta
    Dec 23, 2025
    5.0
    Opener was awesome! Great service!
  • CC
    Claudia
    Dec 10, 2025
    1.0
    Bad service. Waited 30 minutes and left.
  • GG
    gab
    Nov 30, 2025
    1.0
    The workers here are so incompetent. I've been to about every Dutch Bros in the Treasure Valley and this one is truly the worst. The other day I had a large order with four drinks that would have gotten me a lot of points. The barista conveniently forgot to scan my app and when I asked if she could, she completed the transaction and said "Oops, too late". So unprofessional, considering the rewards system is such a big deal there and it should be second nature to ask to scan the app. On top of that, she filled all the drink cups up to the very top with ice and didn't even pour the drink up to the top. I know it is policy for them to put a specific amount of ice into drinks, but the iced drinks in general are such a scam. Your paying $5+ for only half of the amount you think you are getting.
  • BE
    B E
    Nov 28, 2025
    5.0
    The gals were amazing and nice and ready for a rough day
  • MT
    Marli Tracy
    Nov 17, 2025
    1.0
    This location is always hit or miss. Come here because it is convenient and close to my work. They recently changed the name of the drink that I order every single time. Went in today, they made my drink wrong. I could tell it was wrong immediately based on appearance. I asked them about it and they argued with me that it was made right. Instead of remaking it, they argued and insisted it was right. Ended up coming back for a refund because the drink was gross. Seems like the issue could have easily been avoided if it had been remade rather than arguing.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!