Dutch Bros Coffee

4.5
1213 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Location

Dutch Bros Coffee
5239 W. Chinden Blvd., Garden City, ID
83714, United States

Hours

Reviews

4.5
1,213 reviews
5 stars
946
4 stars
128
3 stars
49
2 stars
24
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting individual baristas who provided exceptional service.

Order Accuracy

Several reviews indicated issues with incorrect drink orders and staff reluctance to remake drinks when mistakes were made.

Wait Times

Customers frequently complained about long wait times in the drive-thru, with some reporting waits of over 30 minutes.

Atmosphere

The overall vibe of the location was noted positively, with many customers appreciating the energy and friendliness of the staff.

Management Issues

There were multiple mentions of poor management and organization, particularly regarding the handling of the drive-thru lines.
  • MT
    Marli Tracy
    Nov 17, 2025
    1.0
    This location is always hit or miss. Come here because it is convenient and close to my work. They recently changed the name of the drink that I order every single time. Went in today, they made my drink wrong. I could tell it was wrong immediately based on appearance. I asked them about it and they argued with me that it was made right. Instead of remaking it, they argued and insisted it was right. Ended up coming back for a refund because the drink was gross. Seems like the issue could have easily been avoided if it had been remade rather than arguing.
  • DC
    Danielle Clausen
    Nov 11, 2025
    5.0
    Love the variety of drink options. Dutch Bros is my favorite coffee shop!
  • OO
    Otto By Ograffey
    Nov 5, 2025
    1.0
    5:05 am Nothing I like doing more than sitting in line for 15/20 minutes to get a 8 dollar, 'with tip', drink. I stop 5 days a week. 20 days a month. 240 days a year. That's 240 dollars in tips alone, and I can't get a free drink, and a MEDIUM only, because I don't have the app? What time do you start sending the workers out to take orders for the cars in line? I especially don't like being penalized for not having the "app" by being excluded from getting a free drink. I order a LARGE drink every day, and I would get a free MEDIUM DRINK ONLY, if I had the app. Bring back the punch card. 2000 dollars a year for flavored water, and to get a free drink I have to have the app. This isn't a window worker issue. This is a management issue. Why isn't somebody outside taking orders when there are multiple cars in line? All of your workers know what I order without me having to tell them. That's how often I stop there. I could wait until 6am and get a drink at Moxie Java across the street. They have punch cards AND they give me a LARGE drink when I get a free one. Do better. Quit penalizing your daily customers for not having the app. I will never get the app. I just had to clear some apps to make room on my phone. Do better.
  • RR
    Ryba
    Oct 12, 2025
    5.0
    Love rebels ✌️staff is always kind
  • TA
    Travis Arnold
    Oct 1, 2025
    5.0
    I was having a very rough day until Mr. Greg made it all better. Amazing customer service wonderful guy to talk to and very charming. What a turnaround of a day when you bump into someone that just goes with the flow and has an awesome Way of looking at things five stars for 110%(⭐️⭐️⭐️⭐️⭐️)

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!