Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.9
685 reviews
5 stars
314
4 stars
173
3 stars
75
2 stars
49
1 star
74
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude interactions and long wait times.
Food Quality
Food quality is inconsistent, with some customers enjoying their meals while others complain about cold or poorly prepared items.
Drive-Thru Experience
The drive-thru service is often criticized for long wait times and issues with order accuracy, leading to customer frustration.
Staffing Issues
Many reviews mention understaffing and its impact on service speed and order accuracy, contributing to a negative customer experience.
Cleanliness
Several customers noted cleanliness issues in the dining area and with food handling practices, affecting their overall experience.
- SCSarah ChristensenNov 1, 20255.0The service was top notch, the young kids brought our food out to our table. My Peanut Buster Parfait was just perfect!
- JTJared TolleyOct 3, 20255.0Can't go wrong with DQ
- BGBen GSep 25, 20251.0Drive through has a camera in it. Makes going out for an evening ice cream feel creepy and like I’m living in a weird movie where recording video of somebody’s face in a drive through is a thing that doesn’t bother people. Add to it that the drive through has a voice that welcomes each customer, but that voice doesn’t belong to a person in the building. A different voice then takes your order. Perhaps somebody ordered the new high tech drive through system without considering the customer experience. This review is my feedback that the drive through systems provides a negative customer experience. I’m not going back there.
- TJTina JuliusAug 30, 20251.0I asked for a large carmel sundae. First they tried to give me a shake.. i said i ordered a sundae, he said i heard shake.. then he made my sundae, the top of the ice cream barely went past the top of ghe cup. I said this is a large? He said yes!! He was rude!! I even took a picture cause this is ridiculous!! I doubt anyone cares gho, except me!! I'm 65 and been to dairy queen as long as i can remember all across the country!! This is the worst!! Does dairy queen no longer have standards?!?! I won't go back to ghat one!!!
- EHErnie HortonAug 27, 20255.0Great ji
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and ice cream cakes.
What are the opening hours of Dairy Queen Grill & Chill?
The restaurant is open Monday through Thursday and Sunday from 10:30 AM to 9:30 PM, and on Friday and Saturday from 10:30 AM to 10:00 PM.
Is there seating available at Dairy Queen Grill & Chill?
Yes, there is both indoor and outdoor seating available, including high chairs and booster seats for children.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, this location is family-friendly, welcomes children, and is wheelchair accessible with available restrooms.
How can I order food from Dairy Queen Grill & Chill online?
You can place an order for pickup using their online ordering website at https://www.dairyqueen.com/en-us/order/pickup/n/14911/.
Are there any exclusive deals or offers available at Dairy Queen Grill & Chill?
Yes, by downloading the Dairy Queen app, customers can access exclusive deals and mobile rewards.
What nearby places can I visit after enjoying a meal at Dairy Queen Grill & Chill?
Nearby places include One Haute Cookie bakery for dessert, Crooked Fence restaurant and pub for drinks, and Barrelhouse Pub and Grill for a gastropub experience.
Which nearby locations can help customers find their way to Dairy Queen Grill & Chill?
Customers can use nearby landmarks like Hit List burger restaurant and El Gallo Giro Mexican restaurant to easily locate Dairy Queen Grill & Chill on Glenwood Rd in Garden City.
What entertainment or recreational spots are close to Dairy Queen Grill & Chill?
Nearby entertainment includes Egyptian Hookah Bar, The Farm dance club and bar, Revolution Concert House for live music, and Asana Climbing gym for sport and recreation.