Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with many customers experiencing rudeness and unprofessional behavior from staff, particularly management.
Food Quality
While some customers enjoyed the food, there were multiple complaints about cold or improperly prepared items, including raw chicken and incorrect orders.
Speed of Service
Several customers noted long wait times, both in the drive-thru and for food preparation, leading to frustration.
Cleanliness
Some reviews mentioned cleanliness issues, particularly in the dining area and restrooms, which detracted from the overall experience.
Operational Issues
Customers reported inconsistent hours of operation and issues with the ordering process, including reliance on kiosks and locked dining areas.
EM
Erik Mckee
5 days ago
1.0
We stopped today for lunch my daughter orders cheesy fries receive the cheesy fries. Cheese is not melted fries or cold takes them back to the counter and they say there’s nothing they can do they have no way to heat them up the right thing to do would’ve been redo the order and make fresh fries
HA
Hector Alvarado
Dec 24, 2025
1.0
This location SUCKS! They state they do not serve breakfast , however , there is a sticker at the window that says they serve breakfast till 1030. I was the only one in line , and they told me to pull around after I ordered and had me wait 10 minutes for a small burger and fries. The worker looked annoyed when I came through. I will never return to that Wendy’s .
HG
Heath Gamboa
Dec 15, 2025
1.0
I am never one to complain, but today put me over the edge. Hands down the absolute worst/nightmare customer service of any Wendy’s. The manager is beyond rude, and her attitude has extended ato her staff. Multiple people told me how horrible the service is at this location, yet I continued to give them my business due to location of my office. I would rather go hungry, then to ever have to deal with these people again.
MA
Mr A
Dec 15, 2025
2.0
Food is good but the customer service and friendliness is lacking .
WM
Wyatt martin
Nov 29, 2025
1.0
Got sick after getting a burger fries and a chocolate frosty. Everyone that works there are disrespectful and maybe 1 other person eating there. I used to eat at this location about a year ago and I thought it would be better. Hell no Wish I could give 0 stars
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for this Wendy's location in Eagle, ID?
The drive-thru is open daily from 9:00 AM to 10:00 PM.
Is the Wendy's at 65 Eagle River Drive in Eagle, ID currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's offer delivery and how can I check if it's available near me?
Yes, Wendy's offers delivery. To check availability, use the Wendy's app or visit order.wendys.com and enter your delivery address.
What payment options are accepted at Wendy's in Eagle, ID?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I place an order online or via a mobile app for Wendy's in Eagle, ID?
Yes, you can order through the Wendy's app or online at order.wendys.com.
Does Wendy's in Eagle serve breakfast and what options are available?
Yes, breakfast is served including combos, croissant and biscuit sandwiches, coffee, and sides available via the app or online order.
How can I provide feedback or contact Wendy's at 65 Eagle River Drive?
You can contact Wendy's via their Contact page, call 888-624-8140, fill out their Customer Satisfaction Survey, or call the location directly at (208) 939-8717.
What are some nearby places I can visit along with Wendy's in Eagle?
Nearby places include Original Pancake House for breakfast, Eagle Bike Shop for biking needs, and The Griddle Cafe for breakfast and brunch.
Are there nearby financial services close to Wendy's at 65 Eagle River Drive?
Yes, nearby financial institutions include Westmark Credit Union, CapEd Credit Union, Bank of the Cascades, and Mountain America Credit Union which might be useful if you need banking services before or after your meal.
What nearby options are there for shopping or gifts near Wendy's in Eagle?
Nearby shopping and gift stores include Eagle Wine Merchant, Erickson Fine Wines, Treasure Valley Vapors, Roost Gift & Home, and Frame Works of Eagle.