Wendy's

3.5
703 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
65 Eagle River Drive, Eagle, ID
83616, United States

Hours

Reviews

3.5
703 reviews
5 stars
269
4 stars
144
3 stars
99
2 stars
58
1 star
133

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers experiencing rudeness and unprofessional behavior from staff, particularly management.

Food Quality

While some customers enjoyed the food, there were multiple complaints about cold or improperly prepared items, including raw chicken and incorrect orders.

Speed of Service

Several customers noted long wait times, both in the drive-thru and for food preparation, leading to frustration.

Cleanliness

Some reviews mentioned cleanliness issues, particularly in the dining area and restrooms, which detracted from the overall experience.

Operational Issues

Customers reported inconsistent hours of operation and issues with the ordering process, including reliance on kiosks and locked dining areas.
  • EM
    Erik Mckee
    5 days ago
    1.0
    We stopped today for lunch my daughter orders cheesy fries receive the cheesy fries. Cheese is not melted fries or cold takes them back to the counter and they say there’s nothing they can do they have no way to heat them up the right thing to do would’ve been redo the order and make fresh fries
  • HA
    Hector Alvarado
    Dec 24, 2025
    1.0
    This location SUCKS! They state they do not serve breakfast , however , there is a sticker at the window that says they serve breakfast till 1030. I was the only one in line , and they told me to pull around after I ordered and had me wait 10 minutes for a small burger and fries. The worker looked annoyed when I came through. I will never return to that Wendy’s .
  • HG
    Heath Gamboa
    Dec 15, 2025
    1.0
    I am never one to complain, but today put me over the edge. Hands down the absolute worst/nightmare customer service of any Wendy’s. The manager is beyond rude, and her attitude has extended ato her staff. Multiple people told me how horrible the service is at this location, yet I continued to give them my business due to location of my office. I would rather go hungry, then to ever have to deal with these people again.
  • MA
    Mr A
    Dec 15, 2025
    2.0
    Food is good but the customer service and friendliness is lacking .
  • WM
    Wyatt martin
    Nov 29, 2025
    1.0
    Got sick after getting a burger fries and a chocolate frosty. Everyone that works there are disrespectful and maybe 1 other person eating there. I used to eat at this location about a year ago and I thought it would be better. Hell no Wish I could give 0 stars

Frequently Asked Questions About Wendy's

Is Eagle Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for this Wendy's location in Eagle, ID?

The drive-thru is open daily from 9:00 AM to 10:00 PM.