Papa Johns Pizza

3.7
142 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Eagle, ID, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Eagle pizza for any occasion. Call us for pizza delivery in Eagle or stop by 613 E STATE ST. for carryout to order the best pizza in Eagle, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
613 E STATE ST., Eagle, ID
83616, United States

Hours

Reviews

3.7
142 reviews
5 stars
78
4 stars
16
3 stars
13
2 stars
3
1 star
32

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant delays and issues with delivery, often citing that orders were late or never arrived.

Customer Service

Feedback on customer service was mixed; while some praised individual staff members for their friendliness and helpfulness, others reported rude interactions and poor handling of complaints.

Food Quality

The quality of the pizza varied widely, with some customers enjoying great taste and freshness, while others received burnt or incorrect orders.

Staff Performance

Several reviews highlighted the dedication and friendliness of specific staff members, particularly in handling orders and customer interactions.

Inconsistent Experience

Customers expressed frustration over inconsistent experiences, with some visits resulting in excellent service and food, while others were disappointing.
  • MH
    Mike Hamilton
    Nov 9, 2025
    2.0
    Last two times pizza is terrible, all new people there just not the same, not sure what happened.
  • VB
    Virginia B
    Oct 30, 2025
    1.0
    Papa John's uses Door Dash to deliver pizzas. Our pizzas that were ordered at 7:38, supposed to be delivered at 8:36 were not delivered until 9:06. Crappy customer service from PJ's.
  • SS
    Sandy Shoen
    Sep 19, 2025
    5.0
    Very nice staff.
  • QB
    Quinn Bowman
    Jul 7, 2025
    5.0
    Stopped at the Residence Inn on our way back home from a road trip. This was the only place open at 10 on a Sunday night. Put an order in, and it was ready on time and steaming hot and fresh. The gentleman there was the only one working, chatted with us the entire time and was awesome. He deserves a raise!
  • JS
    Jeffrey Street
    Jun 25, 2025
    5.0
    The gentleman working on Saturday, 6/21/25, was a lifesaver and made some great pizza! My daughter had her birthday party on that Saturday. I pre-ordered, or at least thought I pre-ordered, pizzas for the party to be picked up at 11 AM. I showed up at 10:55 AM to pick the pizzas up, but they did not have my order. I looked online, and it looked like there was an additional prompt concerning sauces that came up after I selected to finalize the order, and I missed it. That's on me and the app. I'll own that. Dejected, I almost left without pizzas in hand, but I took a moment to ask how long it would take to make four large one-topping pizzas. He said he would get it done for me in no more than 15 minutes. He got it done in about 12. The pizza was cooked perfectly, tasted delicious, and allowed me to show back up on time for the party. Great pizza and phenomenal customer service. Our family has had a lot of bad dining experiences in the Treasure Valley, particularly at some other local pizza establishments, so I was extremely grateful for the superb customer service. We will definitely be ordering from here again!

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for delivery at Papa Johns Pizza in Eagle, ID?

Delivery is available daily from 10:00 AM to midnight, except on Fridays and Saturdays when it is available until 1:00 AM.

During what hours can I pick up my order at Papa Johns Pizza in Eagle?

Takeout orders can be picked up from 10:00 AM to 11:00 PM Sunday through Thursday, and until midnight on Fridays and Saturdays.