Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Management Concerns
Several reviews highlighted unprofessional behavior from management, with complaints about attitude and handling of customer issues.
Food Quality
Customers frequently mentioned issues with food quality, including cold or stale items and incorrect orders.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and quick service during their visits.
Cleanliness
Multiple reviews noted unsanitary conditions in the dining area and issues with the cleanliness of food preparation areas.
MB
Madisen Belnap
Nov 12, 2025
1.0
If I could put a zero star I would but google wont let me. Whether there’s no people here or not, the wait for our food is absolutely insane. And the food is made SO sloppy. I one time asked for extra pickles and they gave me 3 instead of 2, I thought they were rationing lol. Another time the manager was helping a new employee at the window and was very unkind to him. Someone pls come help this McDonalds
II
Isaiah
Oct 27, 2025
1.0
It feels silly leaving a review for a McDonald's but for the second time this month I just ran in to pick up a mobile order while on a short break at work for them to say it was already picked up or last time that they don't know why it wasn't made? Definitely drive the extra 10mins for a different McDonald's if thats what you want lol
MR
Myles Rybarczyk
Oct 22, 2025
1.0
The night shift manager need a attitude adjustment. Big orders happen get over it dude!!!
SS
Seth Willow Michael Saucedo
Oct 22, 2025
5.0
Sorry is McDonald's goes these guys do a great job great location
BC
Brielle Cannon
Oct 11, 2025
1.0
I’ve been to plenty of McDonald’s locations, but this one takes the cake for being the worst. The manager (a woman with bright blue hair) was unbelievably rude and seemed to go out of her way to make everyone’s experience miserable. She was snapping at employees in front of customers and acting like she owned the place.
To make things worse, she had a bunch of ridiculous “rules” that don’t exist at any other McDonald’s I’ve ever been to. She refused to honor a simple order change and lectured me about “policy” like I was a child. Even the employees looked embarrassed by her behavior — you could tell they didn’t want to be there.
The food was fine, but the atmosphere was awful because of how tense and unfriendly the management was. Honestly, if corporate ever reads this, they really need to take a closer look at who’s running this location. I won’t be coming back until that manager is gone.
What are the regular dine-in hours for McDonald's at 178 S Eagle Rd, Eagle, ID?
The dine-in hours are Monday to Thursday from 5:30 AM to 11:00 PM, Friday and Saturday until midnight, and Sunday from 6:30 AM to 11:00 PM.
When is the drive-thru open at this McDonald's location?
Drive-thru is open Monday to Saturday from 5:30 AM to midnight and Sunday from 6:30 AM to 11:00 PM.
What are the delivery hours for McDonald's at this address?
Delivery is available Monday to Thursday and Sunday from 5:30 or 6:30 AM to 10:30 PM, and Friday and Saturday until 11:30 PM.
Does this McDonald's support delivery and pickup services?
Yes, it offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options does the McDonald's at 178 S Eagle Rd accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I order McDonald's online for pickup or delivery?
You can order online at https://mcdonalds.order.online/business/-5579 or via their general order link https://mcdonalds.smart.link/mjuu1ggdi.
Is there a mobile app to order McDonald's food?
Yes, the McDonald's App is available on iOS at https://apps.apple.com/us/app/mcdonalds/id922103212 and on Android at https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
What nearby places can I visit before or after dining at McDonald's in Eagle?
You can visit Treasure Valley Driving School, Wells Fargo Bank, or enjoy a coffee at Rembrandts or Starbucks close by.
Are there any fitness or wellness centers near McDonald's at 178 S Eagle Rd?
Yes, Hustle Fitness gym and Pressing Matters massage therapy are nearby for fitness and relaxation.
What shopping options are available around this McDonald's location?
Nearby shopping includes Urban Casuals clothing store, Bricknowlogy toy and gift shop, and Villa Decor & Design for furniture and clothing.