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McDonald's

3.5
(1271 reviews)

Business Details

178 S Eagle Rd, Eagle, ID
83616, United States
(208) 938-0031
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
178 S Eagle Rd, Eagle, ID
83616, United States

Hours

Reviews

3.5
1,271 reviews
5 stars
432
4 stars
294
3 stars
215
2 stars
99
1 star
231

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and rude staff, with many expressing frustration over unacknowledged orders and mistakes.

Order Accuracy

Many reviews highlighted frequent order inaccuracies, including missing items and incorrect food preparation.

Management Concerns

Several customers criticized the management style, describing managers as rude and unprofessional, which negatively impacted the overall atmosphere.

Food Quality

While some customers found the food acceptable, many complained about cold or stale items, and a few reported serious health concerns.

Positive Experiences

Despite the negative feedback, there were instances of friendly service and quick resolutions to issues, indicating that some staff members performed well.
  • BB
    Branden Burgess
    1 day ago
    2.0
    Meh... We went there for the convenience. I really dislike fast food. But the kids love it. We ordered online, waited in drive thru. And then of course they messed up our order and we had wait in drive thru again.
  • LN
    Lucas Nelson
    2 days ago
    1.0
    Didn’t really call out the number and let it sit there and it was cold by the time we got the food
  • XG
    XXConfettiHeadx Gaming
    Feb 13, 2026
    1.0
    Poor service had multiple workers just walk around me and I waited 20 minutes just to order 2 items.
  • BS
    Brooklyn Seymour
    Jan 24, 2026
    1.0
    Hunter denied me a water cup after giving one to my white friend I asked many times and still didn’t get one i don’t understand it made me sad, I live 50 minutes away and dont have water until home now im extra sad
  • DD
    Dani
    Jan 13, 2026
    1.0
    The manager of this place needs fired. I’ve been going to this Mcdonald’s for years and she lets her crew members talk horrible and have terrible service skills. They can’t even remember to put a biscuit in a bag. And ontop that when i go inside to fix the order, the team members are talking shit on you (the only person in the drive thru btw). Definitely calling the owner of the store

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 178 S Eagle Rd, Eagle, ID?

The dine-in hours are Monday to Thursday from 5:30 AM to 11:00 PM, Friday and Saturday until midnight, and Sunday from 6:30 AM to 11:00 PM.

When is the drive-thru open at this McDonald's location?

Drive-thru is open Monday to Saturday from 5:30 AM to midnight and Sunday from 6:30 AM to 11:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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