McDonald's

3.5
1300 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
178 S Eagle Rd, Eagle, ID
83616, United States

Hours

Reviews

3.5
1,300 reviews
5 stars
445
4 stars
311
3 stars
219
2 stars
101
1 star
224

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Management Concerns

Several reviews highlighted unprofessional behavior from management, with complaints about attitude and handling of customer issues.

Food Quality

Customers frequently mentioned issues with food quality, including cold or stale items and incorrect orders.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and quick service during their visits.

Cleanliness

Multiple reviews noted unsanitary conditions in the dining area and issues with the cleanliness of food preparation areas.
  • MB
    Madisen Belnap
    Nov 12, 2025
    1.0
    If I could put a zero star I would but google wont let me. Whether there’s no people here or not, the wait for our food is absolutely insane. And the food is made SO sloppy. I one time asked for extra pickles and they gave me 3 instead of 2, I thought they were rationing lol. Another time the manager was helping a new employee at the window and was very unkind to him. Someone pls come help this McDonalds
  • II
    Isaiah
    Oct 27, 2025
    1.0
    It feels silly leaving a review for a McDonald's but for the second time this month I just ran in to pick up a mobile order while on a short break at work for them to say it was already picked up or last time that they don't know why it wasn't made? Definitely drive the extra 10mins for a different McDonald's if thats what you want lol
  • MR
    Myles Rybarczyk
    Oct 22, 2025
    1.0
    The night shift manager need a attitude adjustment. Big orders happen get over it dude!!!
  • SS
    Seth Willow Michael Saucedo
    Oct 22, 2025
    5.0
    Sorry is McDonald's goes these guys do a great job great location
  • BC
    Brielle Cannon
    Oct 11, 2025
    1.0
    I’ve been to plenty of McDonald’s locations, but this one takes the cake for being the worst. The manager (a woman with bright blue hair) was unbelievably rude and seemed to go out of her way to make everyone’s experience miserable. She was snapping at employees in front of customers and acting like she owned the place. To make things worse, she had a bunch of ridiculous “rules” that don’t exist at any other McDonald’s I’ve ever been to. She refused to honor a simple order change and lectured me about “policy” like I was a child. Even the employees looked embarrassed by her behavior — you could tell they didn’t want to be there. The food was fine, but the atmosphere was awful because of how tense and unfriendly the management was. Honestly, if corporate ever reads this, they really need to take a closer look at who’s running this location. I won’t be coming back until that manager is gone.

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 178 S Eagle Rd, Eagle, ID?

The dine-in hours are Monday to Thursday from 5:30 AM to 11:00 PM, Friday and Saturday until midnight, and Sunday from 6:30 AM to 11:00 PM.

When is the drive-thru open at this McDonald's location?

Drive-thru is open Monday to Saturday from 5:30 AM to midnight and Sunday from 6:30 AM to 11:00 PM.