McDonald's

3.4
998 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1460 West Chinden Boulevard, Eagle, ID
83646, United States

Hours

Reviews

3.4
998 reviews
5 stars
326
4 stars
211
3 stars
198
2 stars
87
1 star
176

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported rude or unhelpful staff, with several instances of orders being taken incorrectly or not being fulfilled.

Food Quality

There were numerous complaints about food being served cold, incorrect orders, and overall declining food quality.

Cleanliness

Some reviews mentioned cleanliness issues, with reports of messy tables and unsanitary conditions.

Positive Staff Interactions

Despite the negative feedback, several customers praised specific employees for their kindness and helpfulness.

Order Accuracy

A significant number of reviews highlighted problems with order accuracy, with many customers receiving incorrect items.
  • SS
    Shadowtrax
    5 days ago
    4.0
    Decent McDonald's, they've gotten my order wrong a few times going through the drive-thru. During breakfast, lunch, and dinner the drive-thru line can be excessively long. Upside, the burgers and fries tend to be fresh and hot.
  • TT
    Tricia Taylor
    Nov 13, 2025
    1.0
    I've never once gotten my order at the window here, regardless of what it is. I'm always told to go park.
  • BB
    Bobby
    Nov 8, 2025
    1.0
    Told the worker to have a good day but he ignored me and he’s my order extra time and it got cold, overall it gave off bad vibes. Especially the tall employee who was covering his mom’s shift. I almost slipped on the drink that spilled that they said they would clean up.
  • CP
    Cheri Price
    Nov 8, 2025
    5.0
    Easy ordering and the fries were hot and fresh. Staff was really nice too.
  • EM
    Ella Milligan
    Oct 11, 2025
    1.0
    I don’t usually write reviews, but this McDonald’s experience was so bad I had to warn others. The manager — the one with blue hair — was unbelievably rude. I asked politely about my missing fries, and she rolled her eyes, sighed, and said, “You’ll get them when I get to it.” Excuse me?! That’s not how you talk to paying customers. She acted completely annoyed the whole time, like I was bothering her just for ordering food. On top of that, the place was messy, tables were sticky, and the floor looked like it hadn’t been mopped in days. When I finally got my food, it was cold and the order was wrong anyway. Honestly, if this is how they treat customers, I’ll take my money somewhere else. McDonald’s needs to get it together and hire people who actually care about their jobs.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1460 West Chinden Boulevard, Eagle, ID?

McDonald's is open Monday to Saturday from 5:00 AM to midnight, and on Sunday from 6:00 AM to midnight.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, this McDonald's offers drive-thru service. It operates from 5:00 AM to midnight Monday through Thursday, until 1:00 AM on Friday and Saturday, and from 6:00 AM to midnight on Sunday.