Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report rudeness and slow service.
Food Consistency
Food quality is inconsistent; while some customers enjoy fresh and hot meals, others receive cold or incorrect orders.
Cleanliness
Cleanliness of the restaurant and bathrooms is a recurring theme, with some customers noting clean facilities, while others report unsanitary conditions.
Pricing Concerns
Many customers express dissatisfaction with rising prices, feeling that the value for money has diminished.
Drive-Thru Efficiency
Drive-thru service is frequently criticized for long wait times and order inaccuracies.
CH
Cynda Higgins
Nov 12, 2025
5.0
My grandkids loved their McGriddle breakfast and of course playing on the indoor play area 😊
AJ
AJ J
Nov 7, 2025
1.0
Good food, terrible service. Never remember sauce, even if you pay for extra. Not going back.
MO
Mason Omalley
Oct 25, 2025
5.0
I went there with my wife and my daughter in June, and the food was pretty good, the bathrooms were very clean and service was great. The only thing that I have to complain about is that the fries were a little too salty, but I should have ordered no salt.
NB
Nancy Beyl
Oct 23, 2025
5.0
Play area for kids and the well nourished parents to sit. Food as expected. Kiddo left her purse on accident and we called they grabbed it and returned it to us no problems.
SS
Steve Smith
Oct 11, 2025
4.0
Ice cream machine is always broke. Staff is nice. Food is ok.