Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold food and insufficient portion sizes.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and bathrooms, impacting their overall experience.
Pricing Concerns
Customers expressed dissatisfaction with rising prices relative to the quality of food and service.
Positive Experiences
Despite the negatives, some customers praised specific staff members for their friendliness and efficiency, as well as the play area for kids.
WG
WooWoo Girl
Jan 26, 2026
5.0
Not what it used to be. Still a great place for kids and a quick bite but between the prices and the overall quality of the food in general, I don't visit too often.
MV
michael vanderpool
Dec 28, 2025
4.0
one of the better locations in the area with consistently above average service. definitely a great option for that big mac fix.
KS
Kim S
Dec 27, 2025
1.0
I went through the drive through. Literally, just ordered a large drink and fry. I got to window and asked for one, ONE, lousy dipping sauce for my fries. She said that will cost you .32¢. Really??! I just paid 7.29$ for a measley pop and fry....You can't give me one dipping sauce? It's like a ketchup for God's sake. AND, it was a manager saying this too. I
was nice but she said the McD Corporation won't let her give out. I said, then they got a problem. I drove off but the more I thought of this and I can't enjoy my fries...I got ticked off. I'm a regular consumer of McD's and they are being petty over the sauce for our fries. What greed!
From the reviews you got of how many times you have shorted people on their sauces, I think you could have afforded to give me one little sauce. It would all come out in the wash ... balance that out for ya guys. GAAWWD, unbelivable. All I got was the fries and not able to enjoy, seriously! So I didn't. I guess I don't get to unless I fork out thirty two more cents. Pathetic guys.
BM
Bri Meadors
Dec 20, 2025
1.0
I took my three boys To sit down at McDonald’s. It doesn’t seem like a special event, but We don’t sit down and have McDonald’s together hardly ever. The whole restaurant was filthy, there was food and trash all over the floor and the table. The staff didn’t welcome us when we walked in. It took me a very long time to try to place my order Through the kiosk. And then all of our food was freezing cold, When I asked the Employee that delivered our food to our table If we could have fresh fries, he replied, saying that they were literally off of the fryer. Which was not true all of our food was extremely cold and it was 7 o’clock at night. We will absolutely not be back. For $30 for the four of us to eat I’ll go to Paul onion or something else. What a waste of money.
JE
Jessica Eversole
Dec 20, 2025
3.0
I understand mistakes happen, I notice a few years ago this happens with the fries. It’s like they are trying to save money. They only fill the fries half way up. Even though they’ve raised prices. Checked the bag only 2 fries fell in. I wonder if staff are eating our fries?