Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,289 reviews
5 stars
459
4 stars
285
3 stars
243
2 stars
102
1 star
200
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for their kindness and efficiency, while others are criticized for rudeness and poor service.
Food Quality
Many customers reported issues with food quality, including incorrect orders, cold food, and missing items, leading to dissatisfaction.
Cleanliness
Several reviews highlighted cleanliness issues, with dirty tables and unsanitary conditions being a common complaint.
Speed of Service
Customers frequently noted slow service, particularly during busy times, with long wait times reported in both drive-thru and dine-in experiences.
Pricing Concerns
Many customers expressed frustration over rising prices and perceived value, feeling that the quality of food does not justify the cost.
- JSJanette SeiglerOct 18, 20255.0Great customer service! The gal who took our order was helpful, kind, and efficient. I felt like a valued customer.
- MEMaria EleanorOct 6, 20251.0Went through the drive through 3 nights ago and a man was taking my order. I said “thank you sir.” The man said “I’m not a sir I’m a ma’am.” CLEARLY I was talking to a man with the deepest voice ever & when I went to the window I was correct. A full man with his hair pulled back asking to be called ma’am. No sir, you are a MAN! Food was cold and expensive. We live in CDA, I don’t have to participate in your delusions sir, thx.
- TKtyson kelleySep 26, 20251.0Basically, I went to the McDonald’s and in the drive-through I clearly and coherently politely asked for a large lemonade as I pulled up to the drive-through I am received with a lemonade that clearly is a medium sized lemonade and says medium on the lemonade. I asked the lady if this is a large lemonade, she answers with. Yes this is a large lemonade when the lemonade clearly says medium not only was this lemonade not the correct size. It was also 70% of the way full not nearly 100% full and clearly not full. It was also missing ice zero ice, the worst service I’ve had at any McDonald’s mainly because I was lied to and was given poor quality for what I paid for. Fortunately, I went inside the building and a nice different lady kindly remade my lemonade, and it was the correct size with ice
- DKDaniel KingSep 23, 20255.0I wish I knew her name but there is a lady that works here that is so nice! The employees here are attentive and the place is cleaned frequently. Probably the best ran McDonalds I've been to.
- MNM NomadSep 21, 20251.0I ordered a Large fry and this is what I received. Looks more like a medium fry at best. I feel like everytime I go to this establishment its dirty. Tables are rarely clean, condiments and utensils aren't stocked very well. The last time I was in I could hear the employees using profanity and less than professional conversations. This is very frustrating and disappointing not only as a customer but a shareholder as well. Do better Mcdonalds
Frequently Asked Questions About McDonald's
What are the operating hours for dining at McDonald's in Coeur D Alene?
McDonald's in Coeur D Alene is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it opens at 6:00 AM.
When can I use the drive-through at this McDonald's location?
The drive-through is available daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Friday and Saturday.
What are the delivery service hours for McDonald's in Coeur D Alene?
Delivery is available every day from 6:00 AM to 10:30 PM.
What delivery and pickup options does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at McDonald's in Coeur D Alene?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this location features a drive-thru service to conveniently pick up your order.
How can I order McDonald's using their app?
You can order via the McDonald's App available on the App Store and Google Play, or use the online ordering link at https://mcdonalds.smart.link/mjuu1ggdi.
What nearby places can I visit around McDonald's at 1325 W Riverstone Drive?
Nearby you can visit Staybridge Suites Coeur D'Alene hotel for accommodation, or First Interstate Bank for banking services.
How can the nearby First Interstate Bank help McDonald's customers?
Customers can conveniently handle banking or loan services at the nearby First Interstate Bank during their visit to McDonald's.
What attractions or services near McDonald's are useful for visitors or locals?
The nearby Staybridge Suites hotel offers accommodation options, and several real estate agents and services are also close by, useful for those interested in local property.