McDonald's

3.5
1778 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
340 W Hanley St, Coeur D'Alene, ID
83814, United States

Hours

Reviews

3.5
1,778 reviews
5 stars
583
4 stars
420
3 stars
352
2 stars
154
1 star
269

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, sticky floors, and an infestation of flies.

Food Quality

There were consistent complaints about the quality of food, including cold items, incorrect orders, and overall decline in quality.

Staff Friendliness

Some customers praised individual staff members for their friendliness and helpfulness, contrasting with the overall negative service experiences.
  • AR
    Ateam RC
    Jan 3, 2026
    2.0
    I stood up front of the cash register for about 12 min and watched 2 manager have what must of been a funny conversation cause they were too busy laughing! 2 other co workers leaning over in there phones and even after one of them stood up and announced he had to take a piss! Avoided eye contact I’d avoid this one!
  • CA
    Clark Albritton
    Dec 17, 2025
    2.0
    Unfortunately, just like many others, as prices have climbed the quality has declined noticeably. And it's not a rare occurrence - the quality is now consistently poor.
  • RG
    Rylee Goebel
    Dec 14, 2025
    1.0
    Outrageous situation this morning - ordered breakfast on the mobile app, waited in line for 17 minutes in the drive thru, by the time we got to the order speaker they told us they wouldn’t be serving our food because it was past 10:30.. very unfortunate to wait in line for that long before 10:30 just for them to tell me they’re “out of breakfast” which is crazy because the car in front of us also had a mobile order and had no issue getting their breakfast items. we were literally lied to by staff here, insane
  • RP
    R P
    Dec 13, 2025
    2.0
    Dirty restaurant. Horrible service. VERY slow and insolent servers. Acted like they could not care less. Sticky floors, messy counters, dirty booths. I like MCD’s in general, but this one is really bad!
  • AB
    Ash Bezon
    Dec 13, 2025
    1.0
    Trash is all over tables and the floor as well as spills from drinks and various sauces I had put my order in at exactly 7 pm I didn't receive it till 7:46 pm when I got my order the big Mac I received was cold as well as a milkshake that was runny. Wouldn't recommend this McDonald's the wait is definitely not worth it and not to mention there staff who have a staring problem as I was waiting for food I had a employee stand around doing nothing while the other employees were scrambling around working staring at me and my friend as me and her stepped outside to smoke due to how long it took to wait for food

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Coeur D'Alene, ID?

McDonald's in Coeur D'Alene, ID is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery is available Monday to Thursday from 5:00 AM to 10:30 PM, Friday and Saturday from 5:00 AM to 11:30 PM, and Sunday from 6:00 AM to 10:30 PM.