Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders, missing items, and poor packaging.
Cleanliness
Several reviews highlighted unsanitary conditions, including flies and dirty floors, leading to a negative dining experience.
Service Speed
Customers frequently mentioned slow service, particularly in the drive-thru and during mobile orders.
Food Quality
Mixed feedback on food quality, with some praising fresh and hot meals while others complained about cold or stale food.
Customer Service
While some employees received praise for their friendliness, others were noted for rudeness and unprofessional behavior.
KC
Kelsi Calderwood
Nov 11, 2025
3.0
Most of the food is good, especially the fries. :)
RO
Rachel O
Nov 4, 2025
4.0
Was in pick up/take out food line outside. Waited a bit too long for food. Finally got it, then realized they had our order WRONG. Went it to counter to ask to get our order correct. Staff continued to ignore all customers at counter. An UBER driver finally had to yell at them to help. Service was terrible. They need to bring back proper customer service ethics! Yes, people do make mistakes but please stop ignoring those who need help.
BB
Buckle Bottom
Oct 27, 2025
2.0
for some reason they have no consistency with packaging food. very often i get home to find a burger completely fallen out of a box that was thrown sideways in a bag. countless times i am easing my fries out of the bottom of the bag. and to top it off 2 times in a row now i have gotten a broken straw from them. usually does alright but it seems their management need to retrain on packaging orders.
JW
Joseph Williams
Oct 23, 2025
1.0
They were out of pumpkin pies and said it would be a 10 minute wait. That's fine, not too bad. Well I parked for 20 minutes and still no pies. So I left with no pies and $4.20 less than I arrived with. Sad :(
BC
Braeden Crowder
Oct 22, 2025
1.0
Do not place a mobile order here unless you want to pay for food you're not going to get. Every single time I have placed a mobile order here they have forgotten multiple items from the order, and it's not like I'm placing these massive catering sized orders, literally 3 to 4 items total. Absolutely incompetent.
What are the regular operating hours of McDonald's in Coeur D'Alene, ID?
McDonald's in Coeur D'Alene, ID is open daily from 6:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available Monday to Thursday from 5:00 AM to 10:30 PM, Friday and Saturday from 5:00 AM to 11:30 PM, and Sunday from 6:00 AM to 10:30 PM.
What are the drive-thru hours at this McDonald's?
The drive-thru is open Monday through Saturday from 5:00 AM until midnight, and Sunday from 6:00 AM to 11:00 PM.
Which payment options are accepted at McDonald's in Coeur D'Alene?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer curbside pickup and delivery services?
Yes, it offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order food from McDonald's in Coeur D'Alene online?
You can order online via their delivery URL or through the McDonald's App available on Apple App Store and Google Play Store.
What services does this McDonald's offer to enhance customer experience?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What nearby restaurants can I visit before or after dining at McDonald's on W Hanley St?
Near McDonald's, you can visit Applebee's Grill + Bar for American cuisine, Dickey's Barbecue Pit for barbecue dishes, Pizza Hut for pizza, or Taco Bell for Mexican fast food.
Are there any recreational or fitness facilities near McDonald's on W Hanley St?
Yes, Avant Coeur Gymnastics and Inland Empire Gymnastic Assc are nearby venues offering gymnastics and fitness activities.
What automotive and retail stores are close to McDonald's that might interest visitors?
Nearby you’ll find John Deere for outdoor and automotive gear, Silverlake Automotive for auto repairs and tires, Verizon and TCC Verizon Authorized Retailer for mobile phone needs, and Ragan Equipment for hardware and construction supplies.