McDonald's

3.5
1765 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
340 W Hanley St, Coeur D'Alene, ID
83814, United States

Hours

Reviews

3.5
1,765 reviews
5 stars
581
4 stars
419
3 stars
348
2 stars
151
1 star
266

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and poor packaging.

Cleanliness

Several reviews highlighted unsanitary conditions, including flies and dirty floors, leading to a negative dining experience.

Service Speed

Customers frequently mentioned slow service, particularly in the drive-thru and during mobile orders.

Food Quality

Mixed feedback on food quality, with some praising fresh and hot meals while others complained about cold or stale food.

Customer Service

While some employees received praise for their friendliness, others were noted for rudeness and unprofessional behavior.
  • KC
    Kelsi Calderwood
    Nov 11, 2025
    3.0
    Most of the food is good, especially the fries. :)
  • RO
    Rachel O
    Nov 4, 2025
    4.0
    Was in pick up/take out food line outside. Waited a bit too long for food. Finally got it, then realized they had our order WRONG. Went it to counter to ask to get our order correct. Staff continued to ignore all customers at counter. An UBER driver finally had to yell at them to help. Service was terrible. They need to bring back proper customer service ethics! Yes, people do make mistakes but please stop ignoring those who need help.
  • BB
    Buckle Bottom
    Oct 27, 2025
    2.0
    for some reason they have no consistency with packaging food. very often i get home to find a burger completely fallen out of a box that was thrown sideways in a bag. countless times i am easing my fries out of the bottom of the bag. and to top it off 2 times in a row now i have gotten a broken straw from them. usually does alright but it seems their management need to retrain on packaging orders.
  • JW
    Joseph Williams
    Oct 23, 2025
    1.0
    They were out of pumpkin pies and said it would be a 10 minute wait. That's fine, not too bad. Well I parked for 20 minutes and still no pies. So I left with no pies and $4.20 less than I arrived with. Sad :(
  • BC
    Braeden Crowder
    Oct 22, 2025
    1.0
    Do not place a mobile order here unless you want to pay for food you're not going to get. Every single time I have placed a mobile order here they have forgotten multiple items from the order, and it's not like I'm placing these massive catering sized orders, literally 3 to 4 items total. Absolutely incompetent.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Coeur D'Alene, ID?

McDonald's in Coeur D'Alene, ID is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery is available Monday to Thursday from 5:00 AM to 10:30 PM, Friday and Saturday from 5:00 AM to 11:30 PM, and Sunday from 6:00 AM to 10:30 PM.