Dutch Bros Coffee

4.7
755 reviews

About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable

Location

Dutch Bros Coffee
1680 Northwest Blvd., Coeur D'Alene, ID
83815, United States

Hours

Reviews

4.7
755 reviews
5 stars
610
4 stars
84
3 stars
29
2 stars
9
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; many customers praise the friendly and helpful service, while some report rude behavior from specific employees.

Drink Quality

Most customers enjoy the drinks, noting consistency and delicious flavors, although a few had issues with incorrect orders.

Atmosphere

The atmosphere is generally described as fun and energetic, contributing positively to the overall experience.

Service Speed

While many appreciate the quick service, some customers have experienced long wait times and confusion in the drive-thru.

Pricing Concerns

Some customers feel that prices are high and have expressed frustration over recent price increases.
  • AA
    Annie
    Jan 3, 2026
    4.0
    Fun atmosphere, I wish there were more sugar free flavor options. Coffee is definitely not my favorite.
  • TD
    Truman Dawn
    Dec 27, 2025
    5.0
    Love Dutch
  • MD
    Melissa day
    Dec 22, 2025
    5.0
    They are always so nice and friendly and helpful ☺️
  • KM
    Katie Mintken
    Nov 8, 2025
    2.0
    This isn’t the first occasion but on 11/5 Audrey was closing and was very rude yet again. Her attitude is as if she hates her job. Gets an attitude if you don’t order quickly enough, gets frustrated when offering a phone number instead of an app to earn points. Not only has she had an attitude but she rolls her eyes right in front of paying customers and that’s not good customer service. On top of her horrible attitude towards customers she messes up at least 1-2 of our drinks every time we’ve come through, then gets upset and irritated if we ask her to fix/remake the mistake. Tried giving the benefit of the doubt and a second chance since everyone has bad/off days but this clearly isn’t the issue.
  • DW
    Dylan Walker
    Sep 8, 2025
    2.0
    We showed up to get coffees, we were making our order. We initially asked for medium coffee and switched it to large. The guy who took our order in their drive thru walked up to the other window to relay our order but in doing so was complaining about how we didn’t initially tell him we wanted a large. Thinking we couldn’t hear him speaking very loudly about it through the windows. The lady who handed us our coffees was nice. But that aside customer service brings back customers. Openly complaining about a customer isn’t cool.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!