Food Quality
Customers generally enjoyed the food, particularly the roast beef and steak nuggets, but there were complaints about cold and undercooked items.
Service Issues
Many reviews highlighted poor service, including incorrect orders, slow response times, and rude staff, particularly from management.
Staff Friendliness
While some customers praised the friendly and efficient staff, others reported negative experiences with specific employees.
Cleanliness and Management
The restaurant's cleanliness received mixed reviews, and there were concerns about management and staffing issues affecting service quality.
Order Accuracy
Frequent complaints about incorrect orders and missing items, especially sauces, were noted.