Arby's

3.8
1480 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
604 W Appleway Ave, Coeur D'alene, ID
83814, United States

Hours

Reviews

3.8
1,480 reviews
5 stars
606
4 stars
392
3 stars
217
2 stars
100
1 star
165

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the roast beef and steak nuggets, but there were complaints about cold and undercooked items.

Service Issues

Many reviews highlighted poor service, including incorrect orders, slow response times, and rude staff, particularly from management.

Staff Friendliness

While some customers praised the friendly and efficient staff, others reported negative experiences with specific employees.

Cleanliness and Management

The restaurant's cleanliness received mixed reviews, and there were concerns about management and staffing issues affecting service quality.

Order Accuracy

Frequent complaints about incorrect orders and missing items, especially sauces, were noted.
  • DH
    Dennis Hedrick
    Dec 22, 2025
    3.0
    An okay place to eat.
  • DJ
    Dee Jay
    Dec 20, 2025
    1.0
    Just left here 5 minutes ago because I do not like feces in my food. I was using the urinal in the men's restroom. An employee finished pooping, wiped, flushed, grabbed a paper towel on the way out the door and that was it. I went to the counter when I was done and let the lady there know. She didn't seem to care, so I said it was needing to be addressed, and she started trying to make excuses, saying that maybe I just didn't hear the water, ir it shut off fast. NO... the guy literally did not wash anything. I could see him on the food line behind her already working, so it's unlikely he washed when he got back to the kitchen either. Absolutely disgusting, and the fact the other employee did not care about it disgusts me further. I was looking forward to Arby's sonce I have not been there in a few years, but now I don't know that I will be back of there is a general disregard for food health and safety in this company where nobody cares that an employee took a poop, wipes his butt and went right back to work without cleaning anything.
  • GH
    Gerry Hughes
    Dec 20, 2025
    1.0
    I ordered lunch for 4 people. After I paid at the d/t window they said pull forward and park it'll be a little while. I was fine with that. What's not ok is waiting and getting cold fries and cold chicken on my sandwich. And completely sloppy wrapped beef and cheddar. Gross. I used to love this place...
  • ST
    Sieglinde Tyrrell
    Dec 11, 2025
    5.0
    The steak nuggets are so good. I also love the classic beef n' cheddar. Yum.
  • CK
    Christopher K
    Dec 8, 2025
    5.0
    It had been awhile but was tasty as ever!