McDonald's

3.7
2144 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4260 Yellowstone Avenue, Chubbuck, ID
83202, United States

Hours

Reviews

3.7
2,144 reviews
5 stars
811
4 stars
532
3 stars
402
2 stars
146
1 star
253

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness, many customers report long wait times and poor service.

Order Accuracy

Numerous reviews indicate frequent issues with incorrect orders and missing items, leading to customer frustration.

Speed of Service

Many customers express dissatisfaction with the slow service, particularly in the drive-thru, with waits often exceeding 20 minutes.

Food Quality

There are complaints about food being cold, improperly prepared, or not fresh, which detracts from the overall dining experience.

Cleanliness

Several reviews mention cleanliness issues, particularly in the lobby and restrooms, impacting customer satisfaction.
  • DN
    Denali Noteboom
    Jan 3, 2026
    1.0
    Woman working the drive through on January 3rd around 7:30 seriously needs some mental help and customer service training. Worse McDonald’s I’ve ever gone to, and my threshold for McDonald’s is pretty high.
  • FZ
    Frank Zallnick
    Dec 29, 2025
    5.0
    The lady who took my order and the one who delivered my food were super friendly, courteous, and provided great customer service. Ate here about 8:15 am on December 29th. Give them praise.
  • LB
    Luke Bowser
    Dec 26, 2025
    1.0
    Terrible I waited almost an hour for my food and they don’t even have my prefer on the preparing screen. Terrible time. We had to get a refund and wasted so much time
  • BB
    Bobbi Jo Bowser
    Dec 26, 2025
    1.0
    We waited for 50 minutes in pickup spot 3 and never received our order. After 20 minutes, we went inside to check on it and they said it was being worked on. After 35 minutes, we went back in and they told us that they delivered it to our car. We let them know that didn't happen. They checked and said that yea it would be right out. We were just driving through Chubbuck and I have a car full of 6 hungry kids. This was ridiculous! I tried deleting it on my app throughout all of this time but it wouldn't let me. Everytime we went inside either there was not an employee anywhere around, or we would finally see one and they couldnt help us with a refund and then they'd disappear and not come back. After 50 minutes we went back in, they checked and said we weren't even on the back screen. They finally got someone that refunded our money but I had used points for one of the happy meals, so those just disappear. We drove on with our journey with crying, hungry kids that now all think they hate McDonalds. Id say I don't even have words, but obviously I have a lot of words to say about this. I am mad.
  • CC
    Cera Coleman
    Dec 12, 2025
    5.0
    Thank you Angel, the manager who was working between 5-6am for helping me out when the other store messed up. You absolutely made my day! Thank you so much!

Frequently Asked Questions About McDonald's

What are McDonald's hours of operation in Chubbuck, ID?

McDonald's in Chubbuck, ID is open 24 hours a day, 7 days a week.

Does McDonald's in Chubbuck offer drive-through service?

Yes, the McDonald's location offers drive-through service 24/7.