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Arby's

4.0
(636 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4501 Yellowstone Avenue, Chubbuck, ID
83202, United States

Hours

Reviews

4.0
636 reviews
5 stars
280
4 stars
182
3 stars
92
2 stars
37
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Customers reported inconsistent food quality, with issues such as cold sandwiches, messy preparations, and missing items.

Positive Staff Interactions

Some customers praised specific staff members for their friendly and helpful service, creating a positive dining experience.

Cleanliness

The cleanliness of the restaurant, particularly the bathrooms, received positive mentions from some customers.

Inconsistent Experience

Overall, experiences varied widely, with some customers enjoying their meals while others reported significant dissatisfaction.
  • JP
    Janson Pace
    Feb 20, 2026
    5.0
    Hands down the best Arby's drive through experience ever! Quizzed by the attendant and the whole car of 6 were partying!
  • KC
    Kristi Copeland
    Feb 12, 2026
    1.0
    We stopped in at 8:30 not a single other customer there. We stood at the empty front counter for several minutes and said hello several times but no one helped us. I finally could see a kid sitting in the back with his head down on his phone. My husband finally banged on the counter and the kid looked up at us and I asked if we could order. He went to the back said “I need some help” and a girl came from the back who was actually working washing dishes and such. She seemed to be the only one helpful. She took our order both front machines wouldn’t take money she tried to get the manager to help then said she doesn’t know where he is so she rang us up a 3rd time at the drive-thru then had to take my phone there to pay. In the meantime the first kid had made our sandwiches but no fries had been put down or anything. By the time we did get our food our sandwiches were cold. Another couple came in and stood there for a few but eventually walked out without getting. Eventually what appeared to be the manager finally came in from outside, put his headset on the counter, and then went into the bathroom where he stayed for quite awhile. He finally came out when a bus load of kids came in. To be clear the girl was trying she was running both front, drive through, and doing fries. Plus she wa cleaning in between. The one cook however was just sitting playing on his phone and the manager Was MIA.
  • MP
    Mike Price
    Feb 3, 2026
    5.0
    This is an Arby's. That should tell you most of what you need to know. It's meat-forward fast food at a reasonable price. The service at this location is usually great, though. I have a coworker who comes here often and they greet him by name and take care in preparing our orders. Have yet to have an issue.
  • SH
    Sonya Lee Hardiek
    Jan 29, 2026
    1.0
    The girl at the window was quiet and then rude when we got to the window not knowing what she said when we asked how much she said i told you 3xs we asked for extra sauce and she acted like we asked for free food. We've been here before and they've ran out of meat and gave our order to someone else. It's a mess here and not a hot one.
  • JD
    Josh D
    Jan 17, 2026
    3.0
    Roast beef was dried out and sandwiches were just thrown together very messy and haphazard. Some had two bottom buns others had two top buns there was more sauce on b the wrappers of the sandwiches then on the actual sandwich.

Brand Certified Facts from Arby's

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