Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with missing items and incorrect orders, leading to frustration.
Food Quality
Several reviews mentioned that the food was often cold, stale, or not freshly prepared.
Customer Service
There were numerous complaints about rude staff and poor customer service experiences.
Cleanliness
Some customers noted cleanliness issues, including dirty dining areas and unsanitary conditions.
Service Speed
Customers frequently mentioned long wait times in both the drive-thru and inside the restaurant.
SG
Salome Gaxiola
2 days ago
1.0
Service sucked, stood up at the counter for 5 minutes and was completely ignored and I saw others ignored as well.
TM
Tia Markel
2 days ago
3.0
Paid extra for a hot coffee but they gave me an iced coffee filled to the brim with ice. The app doesn’t even ask for feedback anymore.
AA
Alen
2 days ago
1.0
Had a bad experience with the store. I ordered at 11:25 online, paid for it and then went to the store to just pick it up and ended up with my order at 1. First I went inside to pickup and was told it wasn’t ready that the order didn’t exist when I was already charged and the app said it was ready to be picked up, went back to doble check my order and make sure it was already and again was told it didn’t exist. Couldn’t cancel it because it was supposed to be “ready “.Had to get at the window and speak with someone else and get told that it was ready but the just didn’t have an item and had to change it. Ended up with a cold meal and eating late. Honestly I don’t think I would go back to that place.
JB
Jamari Butler-hall
Feb 18, 2026
1.0
Forgot my nuggets made it a problem when I came through the drive thru for them to fix it and didn’t want to remake my order and or give me my sauce
SS
Sarah
Jan 30, 2026
2.0
I normally dont have too many problems with the customer service here, sometimes there's something that's a bit frustrating but usually nothing big. That was until whoever the lady was who handed me my food at 10:32 this morning. When she opened the windows she said something I assume what my order was to see if it was mine but I didnt hear her properly so I asked "what?" Which can maybe be taken as rude but I dont think I sounded rude at all, I just didnt hear her. Then I told her I got the big breakfast and she rudely said "yeah thats what I asked". And then shut the window in my face. I get that its the morning and you guys are busy but being mad at a customer who literally didnt do anything is pretty uncalled for, I would have spoken up and gotten her name if she didnt shut the window in my face, I'm sure she does that to other people too because she knows shes being rude and people will say something about it. And I could have waited for her to come back but I'm not that petty. Step up the customer service McDonald's the least you can do is not have someone slam a window in my face.
Also my eggs tasted like water. And the water from the eggs got on my biscuit and the bottom of it was greasy not the greatest experience, I guess there is a reason I dont come here in the morning 😂
What are the operating hours of McDonald's in Caldwell, ID?
McDonald's in Caldwell, ID operates 24 hours a day, 7 days a week.
Is the drive-through at McDonald's Caldwell open all day?
Yes, the drive-through is open 24/7 every day of the week.
Does McDonald's Caldwell offer delivery services?
Yes, McDonald's Caldwell offers delivery with services including curbside pickup, same-day delivery, and no-contact delivery.
How can I order food online from McDonald's Caldwell?
You can order online via the McDonald's App or through their delivery URL https://mcdonalds.order.online/business/-5579.
What payment methods does McDonald's Caldwell accept?
McDonald's Caldwell accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's Caldwell offer free WiFi for customers?
Yes, McDonald's Caldwell offers free WiFi as part of their services.
Are there other dining options near McDonald's Caldwell?
Yes, nearby dining options include Starbucks, Jersey Mike's Subs, Arctic Circle, and Angeles de Puebla Ice Cream.
What nearby places can I visit after dining at McDonald's Caldwell?
You can visit Rent-A-Center for furniture, Redbox for movie rentals, or Canyon Dance Academy for performing arts experiences nearby.
Is there a coffee shop close to McDonald's Caldwell if I want a different coffee experience?
Yes, nearby coffee shops include Starbucks, Caldwell Spot Nutrition, and Little Coffee Co., all within the vicinity.
Does McDonald's Caldwell participate in any rewards or loyalty programs?
Yes, McDonald's offers the MyMcDonald's Rewards program where customers can earn points for free food. More info is at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
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