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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, many complained about cold or improperly prepared items, including missing ingredients.
Management Concerns
Several reviews highlighted issues with management, including lack of accountability and poor training for staff.
Cleanliness
Customers frequently noted dirty dining areas and unsanitary conditions, impacting their overall experience.
Mobile App Problems
Many customers experienced issues with the mobile app, including order mix-ups and unhelpful staff when trying to resolve problems.
ER
Emily Rhodes
Nov 15, 2025
3.0
Ordered a medium frappe, got it in a broken cup, so we swung back around to get a new cup. Instead of just giving us a new cup right there we had to pull around and wait for them to poor it into a small cup and wrap a medium around it. The lady at the window said I would be getting a new one, so that’s why I had to pull around, but clearly that did not happen and I still had to wait around on them while they had only one other car in the drive through that was behind me before.
JH
Jarrot Hartman
Nov 15, 2025
5.0
food was great an it was freshly made.great environment
KJ
Keith Jones
Oct 29, 2025
1.0
Came in order a big mac combo and a side of chicken strips. Everything was at room temperature. I Did not get my big Mac insteadI got a four piece nugget. The manager Schiff, instead of taking the blame, she pushed to blame off onto her new employees.That is a common tacted that managers use when they do not want to take accountability. She also stated that all the managers were there on shift.So how in the hell do you let that food go out without checking for correctness. This mcdonald's seems to have a high turnover rate and no training whatsoever.
AL
Alma Lopez
Oct 26, 2025
2.0
Worst meal by far
NM
Nathaniel Moser
Oct 18, 2025
1.0
Cashier doesn't feel the need to be at the window He says to pull up to while other employees standing on their phones. Takes payment from two other customers leaves me sitting in drive thru. I don't see why McDonald's feels the need to hire children to run their business.
What are the regular operating hours for McDonald's in Caldwell, ID?
McDonald's in Caldwell is typically open from 5:00 AM to 1:00 AM Monday through Thursday, from midnight to 11:59 PM on Friday and Saturday, and from 5:00 AM to midnight on Sunday.
When is the drive-through service available at this McDonald's location?
The drive-through is open from 5:00 AM to 1:00 AM Monday through Thursday, all day Friday and Saturday, and from 5:00 AM to midnight on Sunday.
Can I order delivery from this McDonald's?
Yes, McDonald's offers delivery service daily with varying hours and you can order online through their delivery website.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer mobile ordering and app-based deals?
Yes, McDonald's provides mobile ordering and weekly deals through their mobile app, available on both iOS and Android platforms.
What services are available at McDonald's in Caldwell?
This location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Which nearby fast food restaurants can I visit along with McDonald's?
Nearby fast food options include Wendy's, Pizza Hut, Carl's Jr., and Jack in the Box, all within close proximity to McDonald's.
Are there nearby coffee shops close to McDonald's where I can get additional beverage options?
Yes, Moxie Java is a nearby coffee shop, perfect if you're looking for more coffee options near McDonald's.
What automotive services are available near McDonald's in Caldwell?
Close by are Bruneel Point S, Bruneel Tire Factory, and Chevron Station Caldwell offering automotive repair, tire services, and gas stations to meet your vehicle needs.
Where is this McDonald's located?
McDonald's is located at 612 North 10th Ave, Caldwell, ID 83605, USA.