McDonald's

3.3
624 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
612 North 10th Ave, Caldwell, ID
83605, United States

Hours

Reviews

3.3
624 reviews
5 stars
225
4 stars
114
3 stars
83
2 stars
43
1 star
159

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews mentioned issues with food quality, such as cold or stale items, incorrect orders, and even foreign objects found in food.

Management Issues

Several customers noted a lack of effective management, with complaints about unprofessional behavior and inadequate training of staff.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.

Customer Engagement

A few positive comments mentioned good customer service from specific employees, indicating that there are instances of positive engagement amidst the overall negative feedback.
  • JJ
    Jaime J
    3 days ago
    1.0
    Ordered delivery and was extremely disappointed in the food from this location! The pie had been sitting for hours so dry and flavorless. My sundae was an entire cup of Caramel with about a tablespoon of ice cream. The cookies we ordered tasted off as well. Overall awful experience.
  • GL
    Grace Lavy
    Jan 3, 2026
    2.0
    Waited at the pickup window for 30+ minutes, had to call to remind them we were out there, they then brought us our food. I look in the bag and were missing fries so I had to go inside and wait longer. My sandwich is bone dry. Truly lucky the manager was nice and gave us an extra pie. But probably won’t be back
  • AA
    AOD_darxk
    Jan 3, 2026
    1.0
    I ordered 10 Big Macs 15 shakes 40 small fries 50 medium fries 100 large fries 15 kids meals 10 ice cream cones 10 large Dr peppers 19 large sprites 20 and got nothing 🤬🤬🤬🤬🤬🤬🤬🤬🤬 and the service was terrible
  • CJ
    Chet Johnson
    Dec 17, 2025
    1.0
    HUGE DISAPPOINTMENT. Today our order was done wrong twice. Staff other than one lady very unhelpful. Food quality was horrible. Butter was frozen solid so couldn’t use it, pancakes and eggs weren’t hot, hash browns were old and hard with no salt, and the egg was like rubber.
  • LK
    Lindsay Klein
    Dec 16, 2025
    4.0
    Stopped for a Grinch meal, they were gone but still had the Grinch Salt. We tried it, my kids thought it was fun. The manager was engaged and came out to check on us. Great customer service.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Caldwell, ID?

McDonald's in Caldwell is typically open from 5:00 AM to 1:00 AM Monday through Thursday, from midnight to 11:59 PM on Friday and Saturday, and from 5:00 AM to midnight on Sunday.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to 1:00 AM Monday through Thursday, all day Friday and Saturday, and from 5:00 AM to midnight on Sunday.