McDonald's

3.4
610 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
612 North 10th Ave, Caldwell, ID
83605, United States

Hours

Reviews

3.4
610 reviews
5 stars
226
4 stars
112
3 stars
80
2 stars
42
1 star
150

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, many complained about cold or improperly prepared items, including missing ingredients.

Management Concerns

Several reviews highlighted issues with management, including lack of accountability and poor training for staff.

Cleanliness

Customers frequently noted dirty dining areas and unsanitary conditions, impacting their overall experience.

Mobile App Problems

Many customers experienced issues with the mobile app, including order mix-ups and unhelpful staff when trying to resolve problems.
  • ER
    Emily Rhodes
    Nov 15, 2025
    3.0
    Ordered a medium frappe, got it in a broken cup, so we swung back around to get a new cup. Instead of just giving us a new cup right there we had to pull around and wait for them to poor it into a small cup and wrap a medium around it. The lady at the window said I would be getting a new one, so that’s why I had to pull around, but clearly that did not happen and I still had to wait around on them while they had only one other car in the drive through that was behind me before.
  • JH
    Jarrot Hartman
    Nov 15, 2025
    5.0
    food was great an it was freshly made.great environment
  • KJ
    Keith Jones
    Oct 29, 2025
    1.0
    Came in order a big mac combo and a side of chicken strips. Everything was at room temperature. I Did not get my big Mac insteadI got a four piece nugget. The manager Schiff, instead of taking the blame, she pushed to blame off onto her new employees.That is a common tacted that managers use when they do not want to take accountability. She also stated that all the managers were there on shift.So how in the hell do you let that food go out without checking for correctness. This mcdonald's seems to have a high turnover rate and no training whatsoever.
  • AL
    Alma Lopez
    Oct 26, 2025
    2.0
    Worst meal by far
  • NM
    Nathaniel Moser
    Oct 18, 2025
    1.0
    Cashier doesn't feel the need to be at the window He says to pull up to while other employees standing on their phones. Takes payment from two other customers leaves me sitting in drive thru. I don't see why McDonald's feels the need to hire children to run their business.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Caldwell, ID?

McDonald's in Caldwell is typically open from 5:00 AM to 1:00 AM Monday through Thursday, from midnight to 11:59 PM on Friday and Saturday, and from 5:00 AM to midnight on Sunday.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to 1:00 AM Monday through Thursday, all day Friday and Saturday, and from 5:00 AM to midnight on Sunday.