Many customers reported long wait times, poor service, and staff being overwhelmed, leading to dissatisfaction.
Food Quality
Numerous reviews mentioned cold, poorly prepared food, with specific complaints about burgers, fries, and incorrect orders.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers feeling unwelcomed or ignored.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the restaurant, including dirty dining areas and unsanitary food handling.
Value for Money
Customers expressed dissatisfaction with the pricing relative to the quality of food received, feeling it was not worth the cost.
SC
Sarah Cushman
Nov 9, 2025
5.0
Food tasted great!!! Miss Betty is so friendly and welcoming!!!
JM
Jonathan Miranda
Oct 27, 2025
4.0
Not bad for a quick lunch
SH
Steve Hess
Oct 2, 2025
4.0
Very busy and the staff was very overwhelmed . They were working very hard to try to keep up but they could for sure use some help. The food is consistent and the place was a clean as it could be.
KA
K. Ashden
Sep 15, 2025
5.0
Service tonight in the drive thru was very good, Thanks Sebastian!
AG
austyn gilpin
Sep 10, 2025
1.0
Be aware, my two kids just had there blizzards and started getting sick right after and tried to call to speak with the manager and got no answer
What are the opening hours for Dairy Queen Grill & Chill in Caldwell?
The restaurant is open from 10:30 AM to 9:30 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:00 PM on Fridays and Saturdays.
Is Dairy Queen Grill & Chill in Caldwell family-friendly and accessible?
Yes, the location is family-friendly, offers booster seats, high chairs, restrooms, wheelchair accessibility, and is good for kids.
Does Dairy Queen Grill & Chill in Caldwell offer drive-thru and mobile ordering options?
Yes, this Dairy Queen has a drive-thru and supports mobile ordering and rewards through its app.
Where is Dairy Queen Grill & Chill in Caldwell located?
It is located at 2324 Blaine St, Caldwell, ID 83605-4428, USA.
How can I contact Dairy Queen Grill & Chill in Caldwell?
You can contact them by phone at +1 208-454-9927 or visit their website at https://www.dqboise.com.
Are there seating options available at Dairy Queen Grill & Chill in Caldwell?
Yes, the restaurant offers indoor seating and is equipped with high chairs for children.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill in Caldwell?
Nearby places include Caldwell True Value hardware stores for home improvement needs, Sinclair Gas Station for refueling, Redbox for movie rentals, and Simplot Stadium for sports events.
Can I combine a visit to Dairy Queen Grill & Chill with a stop at other family-friendly locations nearby?
Yes, you can visit College Of Idaho nearby for gym activities or Caldwell Night Rodeo for entertainment before or after enjoying your meal.
Are there shopping or beauty services near Dairy Queen Grill & Chill in Caldwell?
Yes, nearby you can find Flowers By My Michelle for floral gifts, Joe's Hair Shack and Hair by AnaS for beauty and salon services, and Blue Ring Studio Tattoo and Piercing.