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Dairy Queen Grill & Chill

3.8
(974 reviews)
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Business Details

2324 Blaine St, Caldwell, ID
83605-4428, United States
(208) 454-9927
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2324 Blaine St, Caldwell, ID
83605-4428, United States

Hours

Reviews

3.8
974 reviews
5 stars
453
4 stars
229
3 stars
115
2 stars
46
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rudeness from staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.

Cleanliness

Several customers noted that the restaurant was dirty, with unsanitary conditions in both the dining area and food preparation areas.

Customer Experience

Customers expressed frustration over being asked for tips despite receiving subpar service, and some felt unwelcome or ignored by staff.
  • MS
    Mustafa Suhrabi
    2 days ago
    1.0
    Writing this for a manager or supervisor: March first 2026, at 5:41 pm, I got into the store to pick up a delivery for Uber Eats and was treated the worst by a young employee girl. She showed no respect and was rude. To get more customers and make money, a store needs employees who shows respect and customer service. I personally will not bring my family here to eat. I hope s manager talks to this employee to respect customers or delivery drivers.
  • CO
    Christopher Ozuna
    Jan 26, 2026
    2.0
    The gal said since I didn’t tip on my order I didn’t get fry sauce from the drive thru. What a joke.
  • MZ
    Miguel Zavala
    Jan 17, 2026
    1.0
    Slow
  • NO
    Nathalia Orozco
    Jan 14, 2026
    1.0
    I ordered a cheeseburger with light ketchup and no pickles, got home and the “cheeseburger” was literally just meat and bread - no cheese - zero condiments, like are you serious? And then they have the audacity to ask at the drive thru window when they give you the card reader for a tip.. a tip for what?! This is so frustrating and upsetting and extremely disappointing.
  • EA
    E A
    Dec 15, 2025
    1.0
    Had a huge order of $55. Waited for a bit since they were all chicken strip baskets. The order was missing 2 extra fries and an extra sauce for the chicken strips. Didn't even bother to go back because then the food would've gotten cold. I was so disappointed since the chicken strip basket is my favorite!!!! Moral of this story, check your order before you leave drive thru.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Caldwell offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and ice cream cakes.

What are the opening hours for Dairy Queen Grill & Chill in Caldwell?

The restaurant is open from 10:30 AM to 9:30 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:00 PM on Fridays and Saturdays.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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