Business Details
About
Mexican Restaurant
Chipotle Caldwell is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.9
232 reviews
5 stars
68
4 stars
34
3 stars
17
2 stars
23
1 star
90
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including staff being rude, inattentive, and unprofessional, leading to a frustrating dining experience.
Food Consistency
Many reviews highlighted inconsistent food quality and portion sizes, with complaints about undercooked rice, burnt items, and insufficient protein in bowls.
Cleanliness Issues
Customers frequently noted that the restaurant was dirty, with unclean tables and unsanitary conditions, impacting their overall experience.
Management Concerns
Several reviews mentioned a lack of effective management, with staff appearing untrained and disorganized, contributing to poor service and food quality.
Mixed Experiences
While some customers had positive experiences with food quality and service, these were overshadowed by a significant number of negative reviews, indicating a need for improvement.
- RHRonald Hales1 day ago5.0Food is terrific with helpful and friendly service. Eat here and slow down a minute in the provided dining area or take it out. Same great flavors either way.
- RSRob Scoville5 days ago5.0It was fun watching one my students do his job so efficient and confidently. Thank you for giving him a chance to grow into the good man I know he will be.
- CRChris RoseNov 6, 20251.0Pulled up to the online ordering window. The worker sees me but continues to bag numerous new orders before approaching the window. No greeting; quickly asks for the name and hands the bags to me. I pull over to check the order and one kids meal was missing the side of cheese, which is on the ticket. I go inside to request the missing cheese, and another worker asks me with a blank expression, "What's up?" No common sense, no manners, no normal greeting such as "hello" or "how can I help you?" Such an odd and disappointing experience; couldn't even get one "hello."
- DDDeeNov 2, 20251.0Where's management?!? 30 min before closing and you have chairs up on tables, everything put away and can't serve us because you're " closing soon" you had 30 min and still plenty of money to be made, this isn't what pre-closing means. Get someone in there that knows what the heck they're doing, this location is a joke.
- DDDrew DilulloNov 1, 20251.0Where is management? I walked in today since I was in the area to grab a quick bowl, there were FIVE employees just standing around treating me and the customer infront of me like ghosts. They finally helped the guy infront of me, then let me stand there for another ten minutes without even acknowledging my existence. I turned and stormed out the door and just ate at home. I like Chipotle's food, and in a pinch, am willing to pay the overprice to eat it, but the level of service here is a joke. Place is managed worse than a frat house. I highly recommend a different Chipotle is you absolutely must eat there. What a joke.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Caldwell serve?
Chipotle Mexican Grill in Caldwell serves customizable Mexican cuisine, including burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours of Chipotle Mexican Grill in Caldwell?
Chipotle Mexican Grill in Caldwell is open every day from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Caldwell?
It is located at 5005 Cleveland Blvd, Canyon, Caldwell, ID 83605, USA.
Does Chipotle Caldwell have an online ordering option?
Yes, customers can order online via their website or the Chipotle mobile app for convenient pickup or delivery.
How does Chipotle ensure the quality of its food ingredients?
Chipotle follows "Food with Integrity" principles, sourcing responsibly from farms that practice humane and sustainable farming, using only 53 real ingredients without artificial colors, flavors, or preservatives.
How can I contact Chipotle Mexican Grill in Caldwell?
You can reach them by phone at +1 986-286-4005 or via email at ID.4827.Caldwell@chipotle.com.
Which nearby fast food restaurants can I visit close to Chipotle Caldwell?
Nearby fast food options include Popeyes, Freddy's Frozen Custard & Steakburgers, Subway, KFC, Jack in the Box, and A&W Restaurants.
What convenience and grocery stores are located near Chipotle in Caldwell?
Nearby stores include Dollar Tree, Grocery Outlet, Stinker Stores, Sinclair Gas Station, and Walmart Grocery Pickup and Delivery.
Are there any entertainment or nightlife venues near Chipotle Caldwell?
Yes, Blue Eye Nightclub, a pub and dance club, is located nearby for those interested in nightlife after dining.
Can I find financial and personal care services near Chipotle in Caldwell?
Yes, nearby services include Idaho Central Credit Union for financial needs, Today’s Dentistry Caldwell for dental care, and Bee’s Nails & Spa for beauty and nail services.