Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Caldwell is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.9
252 reviews
5 stars
76
4 stars
35
3 stars
17
2 stars
26
1 star
98
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor customer service, with staff being rude, inattentive, and unprofessional.
Food Consistency
Customers reported inconsistent food quality, with issues such as missing items, incorrect orders, and variable portion sizes.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and unsanitary conditions noted by multiple reviewers.
Management Issues
Several reviews pointed to a lack of effective management, with complaints about staff behavior and operational inefficiencies.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with friendly staff and good food quality on occasion.
JJ
jtaylor1430
Feb 23, 2026
1.0
I have to agree with every person who has written a bad review on here. This is the only chipotle in the area and we all expect at least a minimum standard and this is far from one. Also, why can't these reviews be enough to take action? Why do we have to explain ourselves again on another website? Enough reviews on Google should warrant action from corporate management immediately! I love Chipotle but this location needs help like YESTERDAY!!
LF
L f
Feb 19, 2026
5.0
I went in yesterday (February 18,2026) at around 9:20pm, and I was content with the plentiful fresh ingredients available. The food was fresh and stocked and the worker making my burrito was a cool dude and I was in and out of there quickly, not to mention the portions were up to chipotles very generous standards. I'm shocked about the reviews honestly, this place is so good! I wanted to post a pic but for whatever reason it won't post.
Food: 5/5 Service: 5/5
JN
J Nichols
Feb 17, 2026
1.0
On 2/26/2026 with one other person in line we waited 3-4 minutes to get service. Finally a lady came out and dished up our orders. She was VERY skimpy on the rice and especially the Barbacoa put into the bowl - I asked for more Barbacoa and she said she would have to charge me more. There was maybe 2 spoonfuls of Barbacoa on the rice - I walked out without my order - She was just Cheap and Have never had a bad experience for this kind service. Guess I wont be going there anymore if they consistently keep trying to charge more when they offer skimpy portions Bye By Chipotle
CT
Cody Taylor
Feb 15, 2026
1.0
This has to be the worst chipotle in the country. The workers literally don’t care about their job. The constantly let their items run out on line and act like they are being so put out when I ask for them to get more. And I’m talking about anything from meat to toppings. This happens almost every time and it’s usually at times of day that aren’t very busy. Multiple times they have told me they are out of something while I am watching the line cooks filling containers with it. They just didn’t want to take a minute to grab it from them to serve. They told me they ran out of kids chips when they had plenty of bags and plenty of chips. There was no one in line behind me they just didn’t want to fill a bag. Also the chips are never fully cooked or salted and the fajita verges always burnt to an actual crisp. Please send some help from headquarters or whatever so we can have decent chipotle. Lastly, the workers are mostly jerks. There’s been a couple cool guys working but otherwise there is a real funk in tha kitchen. All my friends joke about how bad this place is but it’s the only one near by so we still go. It’s a bummer
MM
MARIAH MCDANIEL
Feb 9, 2026
2.0
Went to this chipotle about an hour ago, customer service was not great, the first guy who did my bowl was okay at being friendly but the 2nd guy had zero good customer service skills, my bowl had sour cream and queso so why is it so dry ??? Looking at these reviews made so much sense now …
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Caldwell serve?
Chipotle Mexican Grill in Caldwell serves customizable Mexican cuisine, including burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours of Chipotle Mexican Grill in Caldwell?
Chipotle Mexican Grill in Caldwell is open every day from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Caldwell?
It is located at 5005 Cleveland Blvd, Canyon, Caldwell, ID 83605, USA.
Does Chipotle Caldwell have an online ordering option?
Yes, customers can order online via their website or the Chipotle mobile app for convenient pickup or delivery.
How does Chipotle ensure the quality of its food ingredients?
Chipotle follows "Food with Integrity" principles, sourcing responsibly from farms that practice humane and sustainable farming, using only 53 real ingredients without artificial colors, flavors, or preservatives.
How can I contact Chipotle Mexican Grill in Caldwell?
You can reach them by phone at +1 986-286-4005 or via email at ID.4827.Caldwell@chipotle.com.
Which nearby fast food restaurants can I visit close to Chipotle Caldwell?
Nearby fast food options include Popeyes, Freddy's Frozen Custard & Steakburgers, Subway, KFC, Jack in the Box, and A&W Restaurants.
What convenience and grocery stores are located near Chipotle in Caldwell?
Nearby stores include Dollar Tree, Grocery Outlet, Stinker Stores, Sinclair Gas Station, and Walmart Grocery Pickup and Delivery.
Are there any entertainment or nightlife venues near Chipotle Caldwell?
Yes, Blue Eye Nightclub, a pub and dance club, is located nearby for those interested in nightlife after dining.
Can I find financial and personal care services near Chipotle in Caldwell?
Yes, nearby services include Idaho Central Credit Union for financial needs, Today’s Dentistry Caldwell for dental care, and Bee’s Nails & Spa for beauty and nail services.
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