Chipotle Caldwell is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted consistently poor customer service, with staff being rude, inattentive, and unprofessional.
Food Quality
Customers reported inconsistent food quality, including undercooked rice, burnt items, and insufficient portions.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and unsanitary conditions noted by multiple reviewers.
Management Issues
Several reviews pointed out a lack of effective management, with staff appearing untrained and unmotivated, leading to poor customer experiences.
Order Accuracy
Many customers experienced issues with incorrect orders, particularly with online and mobile orders, leading to dissatisfaction.
RS
Rafael Salazar
Jan 4, 2026
4.0
Me fué muy bien con la comida, pero mi amigo le encontró reparos, se esmeran por dar un buen servicio y el lugar es bonito con baños bien presentados
RH
ramen hair
Dec 29, 2025
1.0
No matter how many times me and my wife try to order food from this location it always comes without key items. Extremely disappointed.
TJ
Todd W. Johnson
Dec 21, 2025
1.0
After reading the reviews of this place I pulled into the parking lot and I was getting out and just thought I'd check the menu out and seen all the reviews and decided against this place. I've never eaten here before and I guess I won't either unless I see the reviews change
BS
Becky Sauceda
Dec 12, 2025
2.0
Walked in on Friday Dec 12th about 2:20 ish PM. It was my husband and myself. There was one worker in the front who did not acknowledge us as we came in nor did she acknowledge us when we walked up to order. Whatever she was doing was more important than greeting the customer. Another worker from the back finally came up and asked us what we wanted to order. The 2nd worker was a bit better in attitude but the first worker had a complete "I don't want to be here" attitude and kinda "tossed-slid" our salad bowls down on the counter when she was done sealing them. She did the same with the guac and dressing after she packed those up. Be better. Work better. Act like you're thankful you have a job, girl.
JP
Jacquie Penny
Dec 3, 2025
1.0
Pictures should speak for themselves. We walked in and to no workers anywhere and food was running low. Finally one worker came out from back and helped the family of 4 in front of us. We asked the worker if he was the only person there. He said his manager had everyone on a break and manager was on a break also. He said but I will go get the manager. The manager came out and said we are running low on food so you'll have to wait while we cook it. Mind blowing, I asked her why everyone would be on a break at the same time. She then told me not to tell her how to do her job. Here was the line when no employees were around and and then when they all returned after we were 2nd in line and waited 30 minutes to get all the ingredients for our bowls.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Caldwell serve?
Chipotle Mexican Grill in Caldwell serves customizable Mexican cuisine, including burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours of Chipotle Mexican Grill in Caldwell?
Chipotle Mexican Grill in Caldwell is open every day from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Caldwell?
It is located at 5005 Cleveland Blvd, Canyon, Caldwell, ID 83605, USA.
Does Chipotle Caldwell have an online ordering option?
Yes, customers can order online via their website or the Chipotle mobile app for convenient pickup or delivery.
How does Chipotle ensure the quality of its food ingredients?
Chipotle follows "Food with Integrity" principles, sourcing responsibly from farms that practice humane and sustainable farming, using only 53 real ingredients without artificial colors, flavors, or preservatives.
How can I contact Chipotle Mexican Grill in Caldwell?
You can reach them by phone at +1 986-286-4005 or via email at ID.4827.Caldwell@chipotle.com.
Which nearby fast food restaurants can I visit close to Chipotle Caldwell?
Nearby fast food options include Popeyes, Freddy's Frozen Custard & Steakburgers, Subway, KFC, Jack in the Box, and A&W Restaurants.
What convenience and grocery stores are located near Chipotle in Caldwell?
Nearby stores include Dollar Tree, Grocery Outlet, Stinker Stores, Sinclair Gas Station, and Walmart Grocery Pickup and Delivery.
Are there any entertainment or nightlife venues near Chipotle Caldwell?
Yes, Blue Eye Nightclub, a pub and dance club, is located nearby for those interested in nightlife after dining.
Can I find financial and personal care services near Chipotle in Caldwell?
Yes, nearby services include Idaho Central Credit Union for financial needs, Today’s Dentistry Caldwell for dental care, and Bee’s Nails & Spa for beauty and nail services.