Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, with long wait times at both the drive-thru and counter.
Food Quality
Mixed reviews on food quality; some enjoyed the taste while others received cold or incorrect orders.
Cleanliness
Significant concerns about cleanliness, particularly in bathrooms and food preparation areas.
Customer Service
Inconsistent customer service experiences, with some staff being friendly and helpful, while others were reported as rude or inattentive.
Order Accuracy
Frequent issues with incorrect orders and missing items, leading to customer frustration.
HF
Hadley Fikstad
Nov 12, 2025
1.0
Didn't give me what I ordered, didn't provide silverware or dipping sauce.
JM
Jeffrey Moore
Nov 12, 2025
3.0
Food was cold, chicken nuggets had no crunch and the fries we waited extra time for were soggy.
CB
Caleb Booton
Oct 28, 2025
1.0
Went through the drive the through, no issues. Waited at the window for awhile then she tells us to park next to the garbage outside. First, rude and disgusting. Why wait next to the garbage? FIVE CARS get helped and go on their way. Finally she comes out hands us the food and barely apologizes. The food was cold. It seems to just have been sitting while all the workers were on their phone inside. (We had time to watch) Helped everyone inside so they weren't that busy. Will never return. I suggest others dont waste their time as well.
DC
David Cexton
Oct 23, 2025
1.0
Don’t trust the closing time on here as they close 20-30 minutes early
GG
Gayle Gamron
Oct 3, 2025
1.0
We arrived second in line. The gal at the register helped the person in front of us and then said "I'll be back." We stood there no less than ten minutes while a line formed behind us. She never came back. Others were talking about maybe ordering with a screen but we just gave up and left. We're now having lunch acriss the street. It should also be noted that we arrived at lunch time so it was understandablely busy. And their handicapped parking is behind the building right in line with the drive thru line. I had to wait to get out because the line blocked me in. We won't be back. Sorry. Not sorry.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Burley, ID?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Burley, ID into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (208) 678-9303.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Burley Wendy’s serve breakfast?
Yes, this Wendy’s location in Burley, ID serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's in Burley, ID?
The drive-through is open from 8:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Burley, ID serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's for delivery or takeout at this location?
Yes, Wendy's offers delivery where available, as well as takeout and dine-in options at this location.
What payment methods are accepted at Wendy's Burley?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's Burley for questions or feedback?
You can call them directly at (208) 678-9303, reach customer care via live chat on their contact page, or complete their customer satisfaction survey.
Where is Wendy's located in Burley?
Wendy's is located at 659 N. Overland, Burley, ID 83318.
What nearby places can I visit around Wendy's Burley?
Nearby places include Phantom Fireworks Burley Crossing Maverik Tent, Formalicity bridal shop, Miracle-Ear Hearing Aid Center, DaVita Burley Dialysis Center, and Chevron Station Burley.
Are there other dining options near Wendy's Burley?
Yes, nearby dining options include Denny's diner, Taco Bell, Subway, El Caporal Mexican restaurant, Little Caesars Pizza, and Domino's Pizza.
Where can customers fuel up their car near Wendy's in Burley?
Customers can visit nearby gas stations such as Chevron Station Burley, Maverik Adventure’s First Stop, Mr. Gas, Sinclair Gas Station, and Stinker Stores.
How do I find Wendy's menu and place an order online?
You can view the menu and order online at https://order.wendys.com or via the Wendy's mobile app.