Wendy's

3.6
886 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
659 N.Overland, Burley, ID
83318, United States

Hours

Reviews

3.6
886 reviews
5 stars
296
4 stars
252
3 stars
144
2 stars
72
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with long wait times at both the drive-thru and counter.

Food Quality

Mixed reviews on food quality; some enjoyed the taste while others received cold or incorrect orders.

Cleanliness

Significant concerns about cleanliness, particularly in bathrooms and food preparation areas.

Customer Service

Inconsistent customer service experiences, with some staff being friendly and helpful, while others were reported as rude or inattentive.

Order Accuracy

Frequent issues with incorrect orders and missing items, leading to customer frustration.
  • HF
    Hadley Fikstad
    Nov 12, 2025
    1.0
    Didn't give me what I ordered, didn't provide silverware or dipping sauce.
  • JM
    Jeffrey Moore
    Nov 12, 2025
    3.0
    Food was cold, chicken nuggets had no crunch and the fries we waited extra time for were soggy.
  • CB
    Caleb Booton
    Oct 28, 2025
    1.0
    Went through the drive the through, no issues. Waited at the window for awhile then she tells us to park next to the garbage outside. First, rude and disgusting. Why wait next to the garbage? FIVE CARS get helped and go on their way. Finally she comes out hands us the food and barely apologizes. The food was cold. It seems to just have been sitting while all the workers were on their phone inside. (We had time to watch) Helped everyone inside so they weren't that busy. Will never return. I suggest others dont waste their time as well.
  • DC
    David Cexton
    Oct 23, 2025
    1.0
    Don’t trust the closing time on here as they close 20-30 minutes early
  • GG
    Gayle Gamron
    Oct 3, 2025
    1.0
    We arrived second in line. The gal at the register helped the person in front of us and then said "I'll be back." We stood there no less than ten minutes while a line formed behind us. She never came back. Others were talking about maybe ordering with a screen but we just gave up and left. We're now having lunch acriss the street. It should also be noted that we arrived at lunch time so it was understandablely busy. And their handicapped parking is behind the building right in line with the drive thru line. I had to wait to get out because the line blocked me in. We won't be back. Sorry. Not sorry.

Frequently Asked Questions About Wendy's

Is Burley Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.