Food Quality
Customers reported issues with food quality, including cold items, incorrect orders, and food safety concerns.
Service Speed
Many reviews highlighted slow service, with long wait times both in-store and at the drive-thru.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, particularly in the bathrooms and dining area.
Customer Service
While some staff were praised for friendliness, many reviews mentioned poor service experiences, including rude behavior and incompetence.
Order Accuracy
Numerous complaints about incorrect orders and missing items were reported, indicating a lack of attention to detail.