Jimmy John's

3.4
191 reviews

About

Sandwich Restaurant

Location

Jimmy John's
546 N Overland Ave, Burley, ID
83318, United States

Hours

Reviews

3.4
191 reviews
5 stars
80
4 stars
33
3 stars
16
2 stars
12
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising staff for being friendly and helpful, while others report rude or incompetent service.

Order Accuracy

Many customers express frustration over incorrect orders, particularly with missing items or wrong sandwich types.

Food Quality

While some customers enjoy the sandwiches and find them fresh, others report issues with stale bread and poor ingredient quality.

Delivery Issues

Numerous complaints about delivery service, including delays, lack of drivers, and confusion over delivery availability.

Cleanliness

The cleanliness of the restaurant is noted positively by some, but others report unsanitary conditions.
  • HM
    hreshdag Der der marderosian
    1 day ago
    5.0
    They r very friendly & helpful. They also love service dogs.
  • AL
    Ashley Lunt
    Jan 1, 2026
    5.0
    My family stops here every time we are driving to Boise, and we have never had a bad experience. Although, I haven’t gone through the drive through, every time I go in the employees are so nice and efficient!
  • KD
    kaylee denney
    Nov 18, 2025
    5.0
    J̌ohn A. You are awesome!! Thankyou for your service!! He took my order at the window and was so nice!! Asked me how my day was and everything!! This guy deserves a raise or day off or something that shows he is doing a great job!!! We need more johns!!
  • AC
    Ashley Carder
    Sep 6, 2025
    1.0
    I sat in the drive threw for about 10 minutes and never got help and they weren't busy inside the store
  • EC
    Emily Campbell
    Sep 4, 2025
    1.0
    I love Jimmy John’s but this is the WORST one I’ve been to! They mess up the order almost every single time I go there! I always get the same sandwich which is supposed to be roast beef. I got it yesterday and I live 30 minutes away. Got home and it was turkey and provolone!! Not impressed. This location messes up soooo much!!