Dairy Queen Grill & Chill

3.5
654 reviews
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Business Details

2200 S Overland Ave, Burley, ID
83318-2930, United States
(208) 678-9505
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2200 S Overland Ave, Burley, ID
83318-2930, United States

Hours

Reviews

3.5
654 reviews
5 stars
228
4 stars
152
3 stars
104
2 stars
55
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about items being overcooked or missing.

Pricing Issues

Several customers expressed dissatisfaction with the pricing, particularly regarding extra charges for condiments like fry sauce.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and a lack of proper hygiene practices among staff.

Customer Experience

While some customers praised individual staff members for good service, the overall experience was marred by negative interactions and a decline in quality.
  • GH
    Gloria Hernandez
    4 days ago
    1.0
    They charge for fry sauce and then don't get it. Poor choice to charge for fry sauce
  • BH
    Bentlee Hare
    Dec 19, 2025
    2.0
    Work on staff better! Seen a woman go into the bathroom and come out high! And couldn’t even answer a question without “huh?” Coming from her mouth.
  • AP
    Agustin Paparoni
    Dec 9, 2025
    5.0
    Excellent service
  • AB
    Averie Lynn Bybee
    Nov 20, 2025
    5.0
    RONNIE He’s a chill guy. Super great customer service. We are complete strangers but he made our whole group laugh so hard our entire time we were there. RONNIE DESERVES A RAISE!!!!!
  • AS
    Admiral Solo
    Nov 9, 2025
    3.0
    Food is exactly what you expected to get. We all enjoyed our meals. The place was clean and bright. Issue was that they screwed our order up three times resulting in one person not being feed. Easy fix but opted out of it. Side note, this DQ location has in Burley as no bathroom! There are two blue porta potties outside to use. They said the bathrooms were down but the potties outside to have been there awhile based on the weeds growing around them.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and DQCakes.com ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Burley, ID?

The restaurant is open from 10:30 AM to 10:00 PM Monday through Wednesday and Sunday, and stays open until 11:00 PM from Thursday through Saturday.