Form & Function Coffee at the Sparrow Hotel is a Boise based specialty small-batch coffee roaster and cafe. This is their second location, located in the lobby of The Sparrow. They feature craft coffee, house-made flavors, pastries and house-made breakfast food. This location offers beer, wine, low ABV cocktails, and a beautiful year-round patio.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.