Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food quality, including cold, old, or improperly prepared items.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Cleanliness
Some customers noted cleanliness in the establishment, while others reported unsanitary conditions.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, leading to customer dissatisfaction.
Service Speed
While some customers praised quick service, others experienced long wait times and confusion among staff.
CS
Crystal Stroud
Jan 3, 2026
5.0
Overall great place to eat. Clean restaurant, charger spots, clean bathroom facilities, friendly staff. Orders are always out hot and perfect, a bit greasy but it's fast food.
BE
Becky Eldredge
Dec 29, 2025
5.0
Love their wholesome Halloween kids meal toys and support of the Dave Thomas foundation for adoption.
KA
Kristina “Krissy” Adcock
Dec 17, 2025
2.0
It was just crappy. The shakes and the loaded fries. Went go again that's for sure
JR
Jennifer Rae
Nov 29, 2025
1.0
Employees are rude and you NEVER get your order correct it's terrible I would steer clear and go down to the one by the mall. We've been there twice and order was wrong both times and it was the same employee she's just rude and her customer service sucks!
JT
JR T
Nov 22, 2025
1.0
There’s an older white guy behind the counter. He always seems to be rude to Hispanic people or foreign people from when I came last time There’s an older white guy behind the counter. He always seems to be rude to Hispanic people or foreign people,when I visit before he was rude to the guy before me, which was Hispanic, and then he threw the ranch on my plate. And today he saw me I guess he put my order together and I’m thinking he purposely didn’t give me fries with no salt and he gave me old fries with salt
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of the Wendy's drive-through at 8600 W. Overland Rd, Boise?
The drive-through at this Wendy's location is open daily from 8:00 AM to 11:00 PM.
Does this Wendy's location offer breakfast options?
Yes, breakfast is served at this Wendy's location, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Boise, ID?
Delivery is available where offered. Check availability by entering your delivery address on the Wendy's app or order.wendys.com.
What payment methods are accepted at Wendy's on West Overland Rd?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I contact the Wendy's location at 8600 W. Overland Rd for questions or feedback?
You may call (208) 377-1726 or use the Customer Care Live Chat via the Wendy's Contact page at www.wendys.com/contact-us.
Where can I find Wendy's menu and pricing for this location?
Visit order.wendys.com or the Wendy's mobile app, select this location, and view menu items with pricing.
Are there other food options near Wendy's on W. Overland Rd?
Yes, nearby options include The Kilted Kod (seafood), Lucky Palace Chinese Restaurant, Del Taco (Mexican), Jimmy John's (sandwiches), and Sonic Drive-In (fast food).
What nearby places of interest can I visit around Wendy's on West Overland Rd?
Nearby places include VIP GameStore (video games and music), Mattress Today (furniture), Dutch Bros Coffee (coffee shop), and Boise New Hope Church of the Nazarene (religious organization).
Is there a car wash service near this Wendy's location?
Yes, Bluebird Express Car Wash is nearby, offering car wash and auto detailing services.
Does Wendy's offer mobile ordering and a dedicated app for convenience?
Yes, you can order via the Wendy's app available for download, allowing quick and easy mobile ordering.