Wendy's

3.8
821 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8600 W. Overland Rd, Boise, ID
83709, United States

Hours

Reviews

3.8
821 reviews
5 stars
375
4 stars
188
3 stars
91
2 stars
47
1 star
120

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, old, or improperly prepared items.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Cleanliness

Some customers noted cleanliness in the establishment, while others reported unsanitary conditions.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with orders, leading to customer dissatisfaction.

Service Speed

While some customers praised quick service, others experienced long wait times and confusion among staff.
  • CS
    Crystal Stroud
    Jan 3, 2026
    5.0
    Overall great place to eat. Clean restaurant, charger spots, clean bathroom facilities, friendly staff. Orders are always out hot and perfect, a bit greasy but it's fast food.
  • BE
    Becky Eldredge
    Dec 29, 2025
    5.0
    Love their wholesome Halloween kids meal toys and support of the Dave Thomas foundation for adoption.
  • KA
    Kristina “Krissy” Adcock
    Dec 17, 2025
    2.0
    It was just crappy. The shakes and the loaded fries. Went go again that's for sure
  • JR
    Jennifer Rae
    Nov 29, 2025
    1.0
    Employees are rude and you NEVER get your order correct it's terrible I would steer clear and go down to the one by the mall. We've been there twice and order was wrong both times and it was the same employee she's just rude and her customer service sucks!
  • JT
    JR T
    Nov 22, 2025
    1.0
    There’s an older white guy behind the counter. He always seems to be rude to Hispanic people or foreign people from when I came last time There’s an older white guy behind the counter. He always seems to be rude to Hispanic people or foreign people,when I visit before he was rude to the guy before me, which was Hispanic, and then he threw the ranch on my plate. And today he saw me I guess he put my order together and I’m thinking he purposely didn’t give me fries with no salt and he gave me old fries with salt

Frequently Asked Questions About Wendy's

Is West Overland Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of the Wendy's drive-through at 8600 W. Overland Rd, Boise?

The drive-through at this Wendy's location is open daily from 8:00 AM to 11:00 PM.