Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including incorrect orders and rude staff.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold, burnt, or improperly prepared items.
Kiosk Experience
The use of kiosks for ordering was criticized, with some customers preferring human interaction.
Cleanliness
The establishment was noted for being clean, although some reviews mentioned unclean tables and floors.
Speed of Service
While some customers praised quick service, others experienced long wait times, especially during busy hours.
DK
david Kautz
Nov 17, 2025
1.0
Apparently breakfast ends whenever they decide it ends. It doesn't end at 10:30 like everywhere else. I like this Wendy's because it's close to my house but I'm going to go somewhere else for breakfast I guess.
CT
Casey Todd
Nov 11, 2025
2.0
I'm not entirely sure what to think here. Seems everytime I come to this specific location, the waits are long and the workers walk around seemingly confused. They don't really address anyone. Other locations seem fine its just this once spot. I didnt even order anything. I left.
TW
Trevor Warren
Nov 5, 2025
5.0
It was Wendy's. Enough said.
JF
Jason Fields
Oct 14, 2025
3.0
I'm rating as DoorDasher not a customer. My order was ready when I arrived so I can't complain about that. My complaint is that the lobby is full flat screen kiosks. No human experience. As a customer and a consumer I will never visit this establishment as long as that is the business model. Full stop. Never under any circumstance. I'm not ok with the new normal. Plenty of fast food restaurants don't subscribe to this new business model such as: In and Out, Chick fil A, Arctic Circle etc. These fast food establishments don't sacrifice customer service for efficiency and profit and the lines to get into them are so long that cities and countries often refuse permits for new restaurants. It's not surprising that there are many fast food chains struggling to stay in business. It's not that hard.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Boise, ID?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Boise, ID into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (208) 377-1726.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does West Overland Wendy’s serve breakfast?
Yes, this Wendy’s location in Boise, ID serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of the Wendy's drive-through at 8600 W. Overland Rd, Boise?
The drive-through at this Wendy's location is open daily from 8:00 AM to 11:00 PM.
Does this Wendy's location offer breakfast options?
Yes, breakfast is served at this Wendy's location, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Boise, ID?
Delivery is available where offered. Check availability by entering your delivery address on the Wendy's app or order.wendys.com.
What payment methods are accepted at Wendy's on West Overland Rd?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I contact the Wendy's location at 8600 W. Overland Rd for questions or feedback?
You may call (208) 377-1726 or use the Customer Care Live Chat via the Wendy's Contact page at www.wendys.com/contact-us.
Where can I find Wendy's menu and pricing for this location?
Visit order.wendys.com or the Wendy's mobile app, select this location, and view menu items with pricing.
Are there other food options near Wendy's on W. Overland Rd?
Yes, nearby options include The Kilted Kod (seafood), Lucky Palace Chinese Restaurant, Del Taco (Mexican), Jimmy John's (sandwiches), and Sonic Drive-In (fast food).
What nearby places of interest can I visit around Wendy's on West Overland Rd?
Nearby places include VIP GameStore (video games and music), Mattress Today (furniture), Dutch Bros Coffee (coffee shop), and Boise New Hope Church of the Nazarene (religious organization).
Is there a car wash service near this Wendy's location?
Yes, Bluebird Express Car Wash is nearby, offering car wash and auto detailing services.
Does Wendy's offer mobile ordering and a dedicated app for convenience?
Yes, you can order via the Wendy's app available for download, allowing quick and easy mobile ordering.