Brand Certified
Wendy's
3.8(825 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
8600 W. Overland Rd, Boise, ID
83709, United States
Certified by Wendy's • Mar 01, 2026
(208) 377-1726
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/id/boise/8600-w-overland-rd
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.8
825 reviews
5 stars
377
4 stars
189
3 stars
91
2 stars
48
1 star
120
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food.
Customer Service
Service quality varied significantly, with some employees being friendly while others were described as rude or unprofessional.
Food Quality
Food quality was inconsistent, with complaints about cold, burnt, or improperly prepared items, though some customers enjoyed their meals.
Cleanliness
The restaurant was generally noted as clean, with some positive mentions of the bathroom facilities.
Technology Issues
Customers expressed frustration with the reliance on self-service kiosks and issues with mobile order processing.
- JHJeffrey HansenFeb 16, 20264.0We ordered a spicy chicken sandwich and two jr bacon cheese burgers. I asked for no mayo on one of the burgers. The order was correctly repeated to me. When we received the order, one burger was labeled no mayo. That burger had residual mayo on the top bun where it was obvious mayo had been applied and then wiped off. I know margins are tight but if the burger is made incorrectly dont try to cover it up. Just put a new bun top on it.
- CSCrystal StroudJan 3, 20265.0Overall great place to eat. Clean restaurant, charger spots, clean bathroom facilities, friendly staff. Orders are always out hot and perfect, a bit greasy but it's fast food.
- BEBecky EldredgeDec 29, 20255.0Love their wholesome Halloween kids meal toys and support of the Dave Thomas foundation for adoption.
- KAKristina “Krissy” AdcockDec 17, 20252.0It was just crappy. The shakes and the loaded fries. Went go again that's for sure
- JRJennifer RaeNov 29, 20251.0Employees are rude and you NEVER get your order correct it's terrible I would steer clear and go down to the one by the mall. We've been there twice and order was wrong both times and it was the same employee she's just rude and her customer service sucks!
Frequently Asked Questions About Wendy's
Is West Overland Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of the Wendy's drive-through at 8600 W. Overland Rd, Boise?
The drive-through at this Wendy's location is open daily from 8:00 AM to 11:00 PM.
Does this Wendy's location offer breakfast options?
Yes, breakfast is served at this Wendy's location, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Boise, ID?
Delivery is available where offered. Check availability by entering your delivery address on the Wendy's app or order.wendys.com.
What payment methods are accepted at Wendy's on West Overland Rd?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I contact the Wendy's location at 8600 W. Overland Rd for questions or feedback?
You may call (208) 377-1726 or use the Customer Care Live Chat via the Wendy's Contact page at www.wendys.com/contact-us.
Where can I find Wendy's menu and pricing for this location?
Visit order.wendys.com or the Wendy's mobile app, select this location, and view menu items with pricing.
Are there other food options near Wendy's on W. Overland Rd?
Yes, nearby options include The Kilted Kod (seafood), Lucky Palace Chinese Restaurant, Del Taco (Mexican), Jimmy John's (sandwiches), and Sonic Drive-In (fast food).
What nearby places of interest can I visit around Wendy's on West Overland Rd?
Nearby places include VIP GameStore (video games and music), Mattress Today (furniture), Dutch Bros Coffee (coffee shop), and Boise New Hope Church of the Nazarene (religious organization).
Is there a car wash service near this Wendy's location?
Yes, Bluebird Express Car Wash is nearby, offering car wash and auto detailing services.
Does Wendy's offer mobile ordering and a dedicated app for convenience?
Yes, you can order via the Wendy's app available for download, allowing quick and easy mobile ordering.
Brand Certified Facts from Wendy's
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Certified March 01, 2026Yext Knowledge Graph
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