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Wendy's

3.6
(1127 reviews)

Business Details

3680 State Street, Boise, ID
83703, United States
(208) 344-8284

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3680 State Street, Boise, ID
83703, United States

Hours

Reviews

3.6
1,127 reviews
5 stars
427
4 stars
250
3 stars
203
2 stars
77
1 star
170

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude or unprofessional behavior, particularly from management.

Order Accuracy

Many customers expressed frustration with incorrect orders, missing items, and poor handling of online and drive-thru orders.

Food Quality

Feedback on food quality was mixed, with some enjoying the meals while others complained about cold, overcooked, or unsatisfactory food.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but there were also reports of unsanitary conditions and poor maintenance.

Pricing Concerns

Several customers felt that the prices were too high for the quality of food received, leading to dissatisfaction.
  • KM
    Katharine Mooney
    2 days ago
    1.0
    The country music was so annoying and annoyingly loud and sexist. Pretty insulting and stupid. If you're going to charge $7 for a chili and a small coke, at least portion out more than a tablespoon of cheese. This place is also dirty.
  • SR
    Sarafina Rodriguez
    3 days ago
    2.0
    I love Wendy’s but every time my family goes through the drive through they screw up our order. My husband just got home with biggie bags and none of them have sauces that we asked for. This happens all the time. The food is good and the employees seem nice enough, but I think they have only gotten our order right once in 2 years.
  • BB
    Baron Buckingham
    4 days ago
    3.0
    Wendy's Hot and Juicy Burgers. Established in Columbus, OH in 1969. They are seventh to be reviewed out of 14. Criteria will be the same. Signature double burger, large fry, and strawberry milkshake. 2.75 Staff diversity, cleanliness and business. 3.0 Cashier accuracy and friendliness. 3.0 Timeless (3 min). 3.0 Price ($15). 3.0 Presentation. 2.5 Dining room. 2.25 Fries. 2.5 Dave's Double w/Cheese burger. 2.0 Shake. 2.5 condiments. 2.65 Average. Staff was diverse, had fairly clean uniforms and kept mostly busy. Although there was no cashier at the counter, I was quickly helped by the drive thru Cashier, who was friendly and accurate. Food came out really Fast. Fries were not Hot, as they were scooped out of the fry bin. Lightly salted. Many short pieces. But good potato flavor. Dave's Double w/ cheese, was made to order. Perfectly assembled, hot and fresh. However the beef patties had no flavor whatsoever. Almost tasted fake. Where's the beef...flavor? The Frosty was very thick as they are famous for. But this review required a drinkable shake. Lacking real dairy taste, mixed with syrup. The dining room had many dirty tables, floor was clean and clear of any debris and trash cans and enclosures were fairly clean. The condiments were limited to Catsup only dispensers. Very well organized, but the counter needed cleaning. Little waste. This location lacks cleanliness standards. They rely on the customers to order their food via touch screen stations. These station screens were all filthy from other customers fingerprints. Wendy's has apparently learned nothing from the COVID period. In the 1980's Wendy's was my go to fast burger choice. I loved the Big Classic burgers with their fresh Kaiser buns. Which they no longer have. I hope they can improve. Ultimately it falls to the franchise owner to make it happen.
  • TL
    TJ lewis
    Feb 19, 2026
    5.0
    Awesome 😎
  • ZW
    Zachary Wishington
    Feb 9, 2026
    5.0
    Food was hot, staff was friendly, store was clean.

Frequently Asked Questions About Wendy's

Is State Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's location on 3680 State Street in Boise currently open?

Yes, the Wendy's on 3680 State Street in Boise is open every day from 8:00 AM to midnight, including weekends.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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