Wendy's

3.6
1124 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3680 State Street, Boise, ID
83703, United States

Hours

Reviews

3.6
1,124 reviews
5 stars
426
4 stars
251
3 stars
201
2 stars
76
1 star
170

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff professionalism; some praised helpfulness while others reported rudeness and dismissive behavior from management.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality reported, with some customers experiencing cold or poorly prepared meals.

Cleanliness

Some customers noted cleanliness in the dining area, while others reported unsanitary conditions.

Speed of Service

Service speed varies greatly; some customers experienced quick service while others faced long wait times.
  • BB
    Beatrice Bonning
    Nov 8, 2025
    5.0
    GOODBYE jack in the box HELLO WENDYS!!! I ordered the potato with bacon and cheese. I was thinking like wedges and the other fake stuff. Nope i got a baked fresh potato, with real cheese and bacon. I was in heaven. Staff was awesome and quick with my order. Will be coming back.
  • AA
    AJ
    Oct 1, 2025
    1.0
    I don’t usually leave reviews, but I felt this needed to be shared. The staff at this Wendy’s were helpful and professional, but the female manager was the complete opposite. From the moment she interacted with me, her body language and tone came across as dismissive and unprofessional. She carried herself with an attitude that suggested customers were more of an inconvenience than a priority. What made it worse was how little effort she put into resolving the situation. Instead of leading by example or ensuring the issue was fixed properly, she brushed it off and left it to her staff to handle. To their credit, the crew was polite and respectful, but that professionalism wasn’t reflected by the manager herself. In my experience, a manager should set the standard for their team, not lower it. Unfortunately, her approach left a very negative impression, and it made me feel like my business didn’t matter.
  • SI
    Shem Ishler
    Sep 28, 2025
    3.0
    Double stack. Double whack. Double attack.
  • KC
    Karen Carlisle
    Sep 9, 2025
    1.0
    Ordered a salad and beverage through drive thru window and intended to meet a friend at the park for lunch. When I arrived at my destination I was disappointed that I wasn't given a straw or napkins. I also was not provided with a receipt. Please train better!
  • WI
    Woms Isaiah
    Sep 5, 2025
    5.0
    People working are great was the only Wendy’s that didn’t mess up my order Michelle was great too

Frequently Asked Questions About Wendy's

Is State Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.