Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,130 reviews
5 stars
428
4 stars
252
3 stars
204
2 stars
76
1 star
170
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising staff for being friendly and efficient, while others report rude behavior and poor management.
Order Accuracy
Many customers expressed frustration over incorrect orders and missing items, indicating a consistent issue with order fulfillment.
Food Quality
Feedback on food quality is mixed, with some customers enjoying their meals while others report cold, overcooked, or unsatisfactory food.
Cleanliness and Environment
While some reviews mention clean facilities and a pleasant atmosphere, others highlight issues with cleanliness and maintenance.
Pricing Concerns
Several customers feel that the prices are too high for the quality of food received, leading to dissatisfaction.
- JDJeneen Dahl3 days ago3.0Even after specifically requesting ketchup for fries I get nothing. Please, I beg of you. Give me something to dip my fries in. I hate plain fries.
- XGXXConfettiHeadx GamingDec 18, 20253.0It was really fast but not really hot n fresh
- JBJames BrockNov 20, 20255.0Always great service at this location
- BBBeatrice BonningNov 8, 20255.0GOODBYE jack in the box HELLO WENDYS!!! I ordered the potato with bacon and cheese. I was thinking like wedges and the other fake stuff. Nope i got a baked fresh potato, with real cheese and bacon. I was in heaven. Staff was awesome and quick with my order. Will be coming back.
- AAAJOct 1, 20251.0I don’t usually leave reviews, but I felt this needed to be shared. The staff at this Wendy’s were helpful and professional, but the female manager was the complete opposite. From the moment she interacted with me, her body language and tone came across as dismissive and unprofessional. She carried herself with an attitude that suggested customers were more of an inconvenience than a priority. What made it worse was how little effort she put into resolving the situation. Instead of leading by example or ensuring the issue was fixed properly, she brushed it off and left it to her staff to handle. To their credit, the crew was polite and respectful, but that professionalism wasn’t reflected by the manager herself. In my experience, a manager should set the standard for their team, not lower it. Unfortunately, her approach left a very negative impression, and it made me feel like my business didn’t matter.
Frequently Asked Questions About Wendy's
Is State Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's location on 3680 State Street in Boise currently open?
Yes, the Wendy's on 3680 State Street in Boise is open every day from 8:00 AM to midnight, including weekends.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open daily from 8:00 AM to 12:00 AM at the Boise, ID Wendy's on State Street.
Does this Wendy's serve breakfast?
Yes, this location in Boise serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store for quick and convenient service.
What payment methods are accepted at the Wendy's on State Street in Boise?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I contact this Wendy's location with questions or feedback?
You can call the location directly at (208) 344-8284 or visit their Contact page online. Live Chat and a customer satisfaction survey are also available.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on Wendy's menu website, mobile app, and in-restaurant nutrition posters.
What nearby businesses can I visit around this Wendy's location?
Nearby you can find Starbucks coffee shops, Albertsons grocery store and pharmacy, and Idaho Pawn & Gold for shopping and services.
Are there any nearby automotive services close to Wendy's on State Street?
Yes, Jiffy Lube, an oil change and automotive repair station, is located nearby for convenient vehicle maintenance.
What entertainment options are near Wendy's on State Street in Boise?
Redbox kiosks are nearby, offering music, DVD rentals, and video/game rentals for entertainment before or after your meal.