Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on staff professionalism; some praised helpfulness while others reported rudeness and dismissive behavior from management.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Inconsistent food quality reported, with some customers experiencing cold or poorly prepared meals.
Cleanliness
Some customers noted cleanliness in the dining area, while others reported unsanitary conditions.
Speed of Service
Service speed varies greatly; some customers experienced quick service while others faced long wait times.
BB
Beatrice Bonning
Nov 8, 2025
5.0
GOODBYE jack in the box HELLO WENDYS!!! I ordered the potato with bacon and cheese. I was thinking like wedges and the other fake stuff. Nope i got a baked fresh potato, with real cheese and bacon. I was in heaven. Staff was awesome and quick with my order. Will be coming back.
AA
AJ
Oct 1, 2025
1.0
I don’t usually leave reviews, but I felt this needed to be shared. The staff at this Wendy’s were helpful and professional, but the female manager was the complete opposite. From the moment she interacted with me, her body language and tone came across as dismissive and unprofessional. She carried herself with an attitude that suggested customers were more of an inconvenience than a priority.
What made it worse was how little effort she put into resolving the situation. Instead of leading by example or ensuring the issue was fixed properly, she brushed it off and left it to her staff to handle. To their credit, the crew was polite and respectful, but that professionalism wasn’t reflected by the manager herself.
In my experience, a manager should set the standard for their team, not lower it. Unfortunately, her approach left a very negative impression, and it made me feel like my business didn’t matter.
SI
Shem Ishler
Sep 28, 2025
3.0
Double stack.
Double whack.
Double attack.
KC
Karen Carlisle
Sep 9, 2025
1.0
Ordered a salad and beverage through drive thru window and intended to meet a friend at the park for lunch. When I arrived at my destination I was disappointed that I wasn't given a straw or napkins. I also was not provided with a receipt. Please train better!
WI
Woms Isaiah
Sep 5, 2025
5.0
People working are great was the only Wendy’s that didn’t mess up my order Michelle was great too
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Boise, ID?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Boise, ID into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (208) 344-8284.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does State Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Boise, ID serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's location on 3680 State Street in Boise currently open?
Yes, the Wendy's on 3680 State Street in Boise is open every day from 8:00 AM to midnight, including weekends.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open daily from 8:00 AM to 12:00 AM at the Boise, ID Wendy's on State Street.
Does this Wendy's serve breakfast?
Yes, this location in Boise serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store for quick and convenient service.
What payment methods are accepted at the Wendy's on State Street in Boise?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I contact this Wendy's location with questions or feedback?
You can call the location directly at (208) 344-8284 or visit their Contact page online. Live Chat and a customer satisfaction survey are also available.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on Wendy's menu website, mobile app, and in-restaurant nutrition posters.
What nearby businesses can I visit around this Wendy's location?
Nearby you can find Starbucks coffee shops, Albertsons grocery store and pharmacy, and Idaho Pawn & Gold for shopping and services.
Are there any nearby automotive services close to Wendy's on State Street?
Yes, Jiffy Lube, an oil change and automotive repair station, is located nearby for convenient vehicle maintenance.
What entertainment options are near Wendy's on State Street in Boise?
Redbox kiosks are nearby, offering music, DVD rentals, and video/game rentals for entertainment before or after your meal.