Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,145 reviews
5 stars
461
4 stars
306
3 stars
160
2 stars
79
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with complaints about attitudes and lack of friendliness.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor attention to detail.
Food Quality
Several reviews mentioned cold or poorly prepared food, including raw burgers and stale fries.
Cleanliness
There were complaints about unsanitary practices, including hair found in food and unclean conditions.
Speed of Service
Customers noted slow service, especially during busy times, with some expressing frustration over long wait times.
- CMCody MooreDec 26, 20251.0We went to Wendy's and had a mobile order ready. When we got there they said they were out of egg so we had to substitute or food a little which is understandable. But then they refused to listen to what we wanted it seemed. At they end we very clearly stated what we wanted and they repeated it back to us. When we got home only one item was what was requested and it was one of the original things we ordered on the app. They messed up one thing and didn't give us another.
- ATAshtin ThomasDec 18, 20251.0Staff here are so impolite, make you feel like your ruining their day by ordering food.
- DSDavid SchwartzDec 4, 20255.0Great way to pack on the pounds!
- DSdizzy swirlNov 14, 20251.0You'd think they'd hire drive thru people who A. Don't mumble B. Don't get pissed off at you for not understanding them
- JBJelly BeanNov 11, 20251.0Well I was a customer there today and listened to the manager yell at an elderly employee about not being fast enough and think that it's a hostile work environment for the elderly. They are trying there best but so NOT deserve to be yelled at like that no matter the circumstances and it's very unprofessional and the managers name i believe is Kim and I think the elderly woman walked out because of being yelled at. HOSTILE WORK ENVIRONMENT
Frequently Asked Questions About Wendy's
Is Franklin #8 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are Wendy's drive-thru hours at 8100 West Franklin Road, Boise?
Wendy's drive-thru is open from 8:00 AM to midnight every day of the week.
Is the Wendy's location at 8100 West Franklin Road in Boise currently open?
Yes, this Wendy's location is open and committed to serving customers during their operating hours.
Does this Wendy's offer delivery and how can I order?
Yes, delivery is available where supported. You can order via the Wendy's app or at order.wendys.com by entering your delivery address.
Does the Wendy's at Franklin Road serve breakfast?
Yes, breakfast is served at this location. You can order breakfast combos and sandwiches through the app or website.
What payment options are accepted at Wendy's on West Franklin Road?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 8100 West Franklin Road for questions or feedback?
You can call them directly at (208) 377-5900 or reach Wendy's Customer Care via their Contact page or toll-free number 888-624-8140.
Where can I find Wendy's menu and nutrition information online?
Wendy's menu and nutrition info are available on their menu website and mobile app, with detailed allergen info for each menu item.
Are there other fast food options near Wendy's on West Franklin Road?
Yes, nearby fast food restaurants include Chick-fil-A and Smashburger, offering more dining choices in the area.
What nearby amenities can I visit around Wendy's at 8100 West Franklin Road?
Nearby amenities include the AT&T Store for mobile needs, Starbucks for coffee, and Sinclair Gas Station for fueling your vehicle.
Can I combine a visit to Wendy's with nearby shopping or fitness activities?
Certainly! Near Wendy's you can shop at DICK'S Sporting Goods, Big 5 Sporting Goods, or work out at CrossFit Rallypoint fitness gym.