Brand Certified
Wendy's
3.8(1151 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
8100 West Franklin Road, Boise, ID
83709, United States
Certified by Wendy's • Mar 01, 2026
(208) 377-5900
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/id/boise/8100-west-franklin-road
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.8
1,151 reviews
5 stars
463
4 stars
306
3 stars
160
2 stars
80
1 star
142
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional staff, with several instances of poor communication and attitude.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.
Food Quality
While some customers enjoyed the food, many noted that it was often cold, stale, or not prepared as requested.
Speed of Service
Service speed varied, with some customers experiencing long wait times, especially during busy hours.
Cleanliness
Several reviews mentioned unsanitary conditions, including hair found in food and general cleanliness concerns.
- AGAndy Goin3 days ago1.0Missing food and sauces always to rude employees at drive through. Seen main employees be rude to disabled front counter employee who is a very nice guy!!
- AHAlex Holaday5 days ago1.0As a dasher I have had my fair share of mixed opinions on restaurants but this by far has got to be the most ridiculous experiences ever, pull up to drive through cause lobby closed one car already at the window ahead of me, 5 minutes goes by before I get to the window to immediately get barked at to park further up because they aren’t finished with the 2 small orders. Total of 3 bags 3 drinks no special items no ice cream basic burgers and fries. In the 19 minutes I sat there waiting 4 more cars proceeded to pull up and only one had moved to the window the second had been told to wait a moment before ordering. If your employees are 20 minutes late you write them up, they take 25 minutes for a DoorDash order we the dashers who are kind enough to wait have to argue with DoorDash over a violation on time. Don’t follow Taco Bell’s example they are probably gonna lose DoorDash as a partner don’t be next. Do better
- TSTONY STILES6 days ago2.0Why is it that I have to pull ahead and wait for my food EVERY TIME? I don't order anything special. I guess employees spend more time chatting or on their phones than working.
- JSJosiah Toronto (SilverHood7587)Feb 19, 20265.0Great people, great service, & great food.
- JPJack PisanoFeb 7, 20265.0Sarah is awesome
Frequently Asked Questions About Wendy's
Is Franklin #8 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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