Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported slow service, long wait times, and frequent order inaccuracies.
Food Quality
Several reviews mentioned cold or poorly prepared food, with some customers experiencing food safety issues.
Staff Attitude
Customer experiences varied widely, with some praising friendly staff while others reported rude or inattentive service.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty floors and unsanitary conditions.
Kiosk Experience
Customers expressed frustration with the kiosk ordering system, citing lack of assistance and technical issues.
LP
Lindsay Pierce
Nov 11, 2025
5.0
Always fresh and employees are always professional
RM
Richard Millington
Nov 5, 2025
1.0
11/5/25. It's 10am, maybe a bit after. There are at least four vehicles in the parking lot. Not a soul in the drive thru or dining area. I stood alone at the register with no employees in sight. After maybe two minutes a middle aged woman peeked around the corner, saw me, and dipped back out of sight. No greeting. No, "I'll be right with you". I left about a minute later.
TC
Terry Cavazos
Oct 11, 2025
1.0
Arrived to get my online order. Was told to move my car because the store wanted to make money on game day for $20 dollars a spot. Seems like my money for their food was not enough. Made me get back into my car and move it before getting my to go food. Wow.
WB
Willow Bullard
Oct 6, 2025
1.0
I came in and it took forever to get all of our food, which I can understand because things happen sometimes that cause delays but they left the fries on the tray on the counter so they were cold and coughed on by the time I actually got them.
AB
A B
Oct 6, 2025
1.0
Avoid. They have not gotten the order right a single time we have been here. Almost 7 people in the back, and no one has a clue whats going on. They desperately need a competent manager. They will leave your fries on the counter to get cold and let folks cough all over them.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Boise, ID?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Boise, ID into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (208) 336-1700.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Broadway #7 Wendy’s serve breakfast?
Yes, this Wendy’s location in Boise, ID serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's drive-thru at 1180 Broadway, Boise?
The drive-thru is open daily from 8:00 AM to 11:00 PM.
Is the Wendy's location at 1180 Broadway still open?
Yes! This Wendy's location is committed to serving you every single day.
Does this Wendy's offer breakfast options?
Yes, breakfast is served with a variety of combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at this Wendy's?
Yes, this location has a drive-thru available for your convenience.
How can I contact Wendy's at 1180 Broadway for questions or feedback?
You can call them directly at (208) 336-1700 or visit their Contact page on Wendy's website.
Are there any other fast food burger restaurants near this Wendy's?
Yes, nearby burger restaurants include Burger King and Burger Belly, which offer alternatives for quick meals.
What other dining options are close to Wendy's at 1180 Broadway?
Nearby dining options include Zen Baja for sushi and Asian cuisine, The Protein Spot for health food and smoothies, and Tropical Smoothie Cafe for smoothies and American fare.
What nearby services might be useful for customers visiting Wendy's?
Customers might find Wells Fargo bank, local optometrists like Eyecare Associates of Boise, and automotive services such as Jiffy Lube Oil Change nearby useful during their visit.