Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, long wait times, and incorrect orders, particularly during busy hours.
Food Quality
Several reviews mentioned issues with food quality, including cold items, incorrect orders, and even food safety concerns.
Staff Attitude
Mixed feedback on staff behavior; some customers praised friendly service while others reported rudeness and lack of attention.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty floors and unsanitary conditions.
Kiosk Experience
Many customers expressed frustration with the kiosk ordering system, citing it as user-unfriendly and leading to further delays.
SP
Stacey Perry
3 days ago
3.0
They only get my order right about 50% of the time. Love the new pineapple citrus energy drink.
BE
B E
Dec 28, 2025
1.0
Waiting 15 minutes to get my food after being told it would only be 4 minutes.. Tried to make it up by giving me a free fry coupon that expires in 3 days.
RG
Ronnie Garner
Dec 12, 2025
4.0
Great burger everything was pretty good thanks
LP
Lindsay Pierce
Nov 11, 2025
5.0
Always fresh and employees are always professional
RM
Richard Millington
Nov 5, 2025
1.0
11/5/25. It's 10am, maybe a bit after. There are at least four vehicles in the parking lot. Not a soul in the drive thru or dining area. I stood alone at the register with no employees in sight. After maybe two minutes a middle aged woman peeked around the corner, saw me, and dipped back out of sight. No greeting. No, "I'll be right with you". I left about a minute later.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's drive-thru at 1180 Broadway, Boise?
The drive-thru is open daily from 8:00 AM to 11:00 PM.
Is the Wendy's location at 1180 Broadway still open?
Yes! This Wendy's location is committed to serving you every single day.
Does this Wendy's offer breakfast options?
Yes, breakfast is served with a variety of combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at this Wendy's?
Yes, this location has a drive-thru available for your convenience.
How can I contact Wendy's at 1180 Broadway for questions or feedback?
You can call them directly at (208) 336-1700 or visit their Contact page on Wendy's website.
Are there any other fast food burger restaurants near this Wendy's?
Yes, nearby burger restaurants include Burger King and Burger Belly, which offer alternatives for quick meals.
What other dining options are close to Wendy's at 1180 Broadway?
Nearby dining options include Zen Baja for sushi and Asian cuisine, The Protein Spot for health food and smoothies, and Tropical Smoothie Cafe for smoothies and American fare.
What nearby services might be useful for customers visiting Wendy's?
Customers might find Wells Fargo bank, local optometrists like Eyecare Associates of Boise, and automotive services such as Jiffy Lube Oil Change nearby useful during their visit.