Wendy's

3.6
867 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1180 Broadway, Boise, ID
83706, United States

Hours

Reviews

3.6
867 reviews
5 stars
336
4 stars
201
3 stars
133
2 stars
67
1 star
130

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, particularly during busy hours.

Food Quality

Several reviews mentioned issues with food quality, including cold items, incorrect orders, and even food safety concerns.

Staff Attitude

Mixed feedback on staff behavior; some customers praised friendly service while others reported rudeness and lack of attention.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty floors and unsanitary conditions.

Kiosk Experience

Many customers expressed frustration with the kiosk ordering system, citing it as user-unfriendly and leading to further delays.
  • SP
    Stacey Perry
    3 days ago
    3.0
    They only get my order right about 50% of the time. Love the new pineapple citrus energy drink.
  • BE
    B E
    Dec 28, 2025
    1.0
    Waiting 15 minutes to get my food after being told it would only be 4 minutes.. Tried to make it up by giving me a free fry coupon that expires in 3 days.
  • RG
    Ronnie Garner
    Dec 12, 2025
    4.0
    Great burger everything was pretty good thanks
  • LP
    Lindsay Pierce
    Nov 11, 2025
    5.0
    Always fresh and employees are always professional
  • RM
    Richard Millington
    Nov 5, 2025
    1.0
    11/5/25. It's 10am, maybe a bit after. There are at least four vehicles in the parking lot. Not a soul in the drive thru or dining area. I stood alone at the register with no employees in sight. After maybe two minutes a middle aged woman peeked around the corner, saw me, and dipped back out of sight. No greeting. No, "I'll be right with you". I left about a minute later.

Frequently Asked Questions About Wendy's

Is Broadway #7 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's drive-thru at 1180 Broadway, Boise?

The drive-thru is open daily from 8:00 AM to 11:00 PM.