Wendy's

3.6
861 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1180 Broadway, Boise, ID
83706, United States

Hours

Reviews

3.6
861 reviews
5 stars
334
4 stars
199
3 stars
132
2 stars
67
1 star
129

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and frequent order inaccuracies.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers experiencing food safety issues.

Staff Attitude

Customer experiences varied widely, with some praising friendly staff while others reported rude or inattentive service.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty floors and unsanitary conditions.

Kiosk Experience

Customers expressed frustration with the kiosk ordering system, citing lack of assistance and technical issues.
  • LP
    Lindsay Pierce
    Nov 11, 2025
    5.0
    Always fresh and employees are always professional
  • RM
    Richard Millington
    Nov 5, 2025
    1.0
    11/5/25. It's 10am, maybe a bit after. There are at least four vehicles in the parking lot. Not a soul in the drive thru or dining area. I stood alone at the register with no employees in sight. After maybe two minutes a middle aged woman peeked around the corner, saw me, and dipped back out of sight. No greeting. No, "I'll be right with you". I left about a minute later.
  • TC
    Terry Cavazos
    Oct 11, 2025
    1.0
    Arrived to get my online order. Was told to move my car because the store wanted to make money on game day for $20 dollars a spot. Seems like my money for their food was not enough. Made me get back into my car and move it before getting my to go food. Wow.
  • WB
    Willow Bullard
    Oct 6, 2025
    1.0
    I came in and it took forever to get all of our food, which I can understand because things happen sometimes that cause delays but they left the fries on the tray on the counter so they were cold and coughed on by the time I actually got them.
  • AB
    A B
    Oct 6, 2025
    1.0
    Avoid. They have not gotten the order right a single time we have been here. Almost 7 people in the back, and no one has a clue whats going on. They desperately need a competent manager. They will leave your fries on the counter to get cold and let folks cough all over them.

Frequently Asked Questions About Wendy's

Is Broadway #7 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.