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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Customers consistently reported long wait times, often exceeding 20 minutes, especially in the drive-thru.
Customer Service
While some staff were praised for their friendliness and professionalism, many reviews highlighted poor service, including inattentiveness and rudeness from employees.
Food Quality
The quality of food and smoothies was hit or miss, with some customers enjoying their meals while others found them lacking in flavor or freshness.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of consistency in order fulfillment.
Cleanliness
Concerns were raised about cleanliness, including reports of unsanitary conditions and poorly maintained equipment.
LL
Love Love
3 days ago
1.0
Considering I usually order from this place upwards of four times a week, I will absolutely not be doing so any longer. There was a small black HAIR in my chicken in the chicken and cheese quesadilla. And when (as usual) I ordered an extra sauce cup on the side, this time they smeared it allllll over inside of the entire quesadilla making it super drippy messy and barely edible. Also as of about the last three times I've ordered, they stopped giving me a straw along with my smoothie? Super annoying, super inconvenient every time I order from this location now.
JR
Joshua Royer
Nov 15, 2025
2.0
I’ve come through about a dozen times, and the service has always been lackluster. Lately though, it’s taking FOREVER to receive my orders. I’ve tried placing an online order to bypass this problem, but they keep closing the lobby due to a lack of staffing, meaning I still have to wait in the drive through line. The last time I ordered something, it took about 40 minutes to get my order. A to-go order from a sit down restaurant would have been faster. I’d avoid, the management here is nonexistent.
KD
Kaycie Drayer
Oct 25, 2025
5.0
It was my first time at tropical smoothie cafe and I gotta say it was very wonderful experience! We have worker there named Lily and she was very helpful and polite. A highly recommend this place because of her amazing customer service.
MG
Myri Garrido
Oct 7, 2025
1.0
Es increible que habia 3 empleadas y ninguna me pudo atender, todas estaban en sus celulares y estuve parada 5 minutos sin que nadie me atendiera.
EE
Ella
Sep 28, 2025
3.0
Every time I come to this particular location they are so extremely slow. It doesn't seem to matter if there are people in front of me in line or not. Nor does it matter how many smoothies I get. I always wait at least 20 min just for my smoothie. The smoothies themselves are good. But this specific location is lacking in speed. Unlike the others.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the regular operating hours of Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.
Is there delivery service available at Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe offers delivery, curbside pickup, in-store pickup, and same day delivery services.
Can I order ahead using a mobile app or online?
Yes, you can order ahead using Tropical Smoothie Cafe's app available on iOS and Android or order online through their website.
Does Tropical Smoothie Cafe have a drive-through option and what are its hours?
Yes, Tropical Smoothie Cafe has a drive-through open Monday to Friday from 7:00 AM to 9:00 PM, and on weekends from 8:00 AM to 9:00 PM.
What types of meals are served at Tropical Smoothie Cafe?
Tropical Smoothie Cafe serves breakfast, lunch, brunch, dinner, and late night meals with a variety of smoothies, wraps, flatbreads, bowls, and more.
What payment methods are accepted at Tropical Smoothie Cafe?
Tropical Smoothie Cafe accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
What are some nearby places where I can get a haircut or beauty services when visiting Tropical Smoothie Cafe?
Nearby beauty and hair service options include Fantastic Sams Cut & Color, Jamie Pepper, SOUL a Beauty Lounge, Unique Nails, Adore Nails and Spa, and Tattoo Bob's.
Where can I find a coffee shop near Tropical Smoothie Cafe for a coffee before or after my visit?
You can visit nearby coffee shops like Lucky Perk or Shamrock Coffee Company close to Tropical Smoothie Cafe for a great coffee experience.
Are there any fitness or recreation venues near Tropical Smoothie Cafe?
Yes, Curves gym and Gracie Barra South Boise martial arts club are nearby fitness venues you can explore.