Tropical Smoothie Cafe

4.0
639 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
8925 West Overland Road, Boise, ID
83709, United States

Hours

Reviews

4.0
639 reviews
5 stars
387
4 stars
87
3 stars
51
2 stars
32
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and poor communication from staff.

Food Quality

While some customers enjoyed the smoothies and food, many expressed disappointment with the taste, freshness, and portion sizes.

Staff Attitude

Reviews highlighted a mix of positive and negative staff interactions, with some praising friendly service while others noted rudeness and lack of professionalism.

Cleanliness and Management

Concerns were raised about cleanliness and management issues, including unsanitary conditions and lack of oversight.
  • GT
    Grace Turpin
    Dec 28, 2025
    5.0
    It is a bit expensive for what you get, but the food is a great quality and service is fantastic.
  • WT
    William Taplin
    Dec 28, 2025
    1.0
    The line took an unnecessary amount of time, considering how small the orders in front of me were. Employees seemed like they did not want to be there.
  • LF
    Laura Ford
    Nov 30, 2025
    1.0
    drive through and service sucks at this location. we have been through the drive through twice now and have been told to order then when we order there is no further communication. then when we’ve gone up to the window the staff have an attitude and tell us we were supposed to order at the box even though we had been sitting there for 10 minutes with no replies to us saying “hello” and nobody in front of us . overall strange experience z
  • LL
    Love Love
    Nov 20, 2025
    1.0
    Considering I usually order from this place upwards of four times a week, I will absolutely not be doing so any longer. There was a small black HAIR in my chicken in the chicken and cheese quesadilla. And when (as usual) I ordered an extra sauce cup on the side, this time they smeared it allllll over inside of the entire quesadilla making it super drippy messy and barely edible. Also as of about the last three times I've ordered, they stopped giving me a straw along with my smoothie? Super annoying, super inconvenient every time I order from this location now.
  • JR
    Joshua Royer
    Nov 15, 2025
    2.0
    I’ve come through about a dozen times, and the service has always been lackluster. Lately though, it’s taking FOREVER to receive my orders. I’ve tried placing an online order to bypass this problem, but they keep closing the lobby due to a lack of staffing, meaning I still have to wait in the drive through line. The last time I ordered something, it took about 40 minutes to get my order. A to-go order from a sit down restaurant would have been faster. I’d avoid, the management here is nonexistent.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the regular operating hours of Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.