Taco Bell

3.2
1499 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 7070 Overland Road in Boise. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
7070 Overland Road, Boise, ID
83709, United States

Hours

Reviews

3.2
1,499 reviews
5 stars
498
4 stars
263
3 stars
225
2 stars
128
1 star
385

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely long wait times, poor communication, and rude staff, leading to a negative dining experience.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about stale items, incorrect orders, and unsanitary conditions.

Management Concerns

Several customers expressed dissatisfaction with management, citing unprofessional behavior and a lack of accountability among staff.

Kiosk Ordering

Customers were frustrated with the mandatory kiosk ordering system, feeling it detracted from personal service and created confusion.

Positive Staff Experiences

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • PM
    Payton McCarthy
    5 days ago
    1.0
    I don’t think I’ll be going to this TB ever again. Not sure if it’s a management issue or across all TBs, but below is a photo of the quesadilla I received. Unfortunately I didn’t take a picture of the new “quesarito” but wow is that thing disappointing compared to what they used to be.
  • VL
    Victoria Lammi
    Dec 30, 2025
    1.0
    We waited for 15 minutes for our food. When there was nobody in the restaurant. When we got our nachos they were all small tiny chips with a teaspoon of toppings. So we went to the counter to ask for a return. I explained how I didn’t want to be an inconvenience but these aren’t at all good quality. He then argued with me about how he knows how they are supposed to look and that I’m wrong. I work in customer service and you never tell the customer they’re wrong. He then proceeded to not give a full refund. He was very rude. I loooove Taco Bell but I’m very dissatisfied with the food and customer service at this store.
  • MB
    Moon Beam
    Dec 22, 2025
    1.0
    Worst service of any Taco Bell I have ever been in. Lobby was full of people waiting an hour for their orders. I ordered 1 burrito and it took 34 minutes. No apologies, no discounts for the wait, just attitude from the manager and employees. Avoid this place at all costs.
  • DJ
    destinee johnson
    Dec 22, 2025
    1.0
    When I pay over $3 for chips and cheese and it’s like 5 chips and less than half cheese sauce. Our Doritos locos tacos were stale and soggy. My burrito had crusty beans. They had no soft taco shells and the lady tried upselling us to a $12 burrito. The people they hire here don’t know how to do their jobs correctly.
  • LL
    Lily
    Dec 18, 2025
    1.0
    this taco bell literally sucks so bad my fries came completely unseasoned after waiting 30 minutes for them and for them to remove my friends order off their system and make her wait 45 minutes for the order just to have everything messed up. also have witnessed people demand a refund, and wait just as long #bullshit

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell located at 7070 Overland Road, Boise?

The drive-thru is open Monday through Thursday and Sunday from 7:00 AM to 2:00 AM, and on Friday and Saturday from 7:00 AM to 4:00 AM.

What types of payment does this Taco Bell accept?

They accept American Express, cash, Discover, MasterCard, and Visa.