Taco Bell

3.2
1487 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 7070 Overland Road in Boise. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
7070 Overland Road, Boise, ID
83709, United States

Hours

Reviews

3.2
1,487 reviews
5 stars
494
4 stars
261
3 stars
225
2 stars
128
1 star
379

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned unsatisfactory food quality, including cold items, incorrect portions, and overall dissatisfaction with freshness.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and trash on the floors.

Kiosk Ordering

The mandatory use of kiosks for ordering was a common complaint, with many customers expressing frustration over the lack of personal interaction.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly and helpful service.
  • RM
    Ray Miner
    3 days ago
    1.0
    They don't take care of their customersat the front desk in fact they completely ignore you and don't take your order they want you to use the kiosk but I couldn't figure out how to use it so I has to go through the drive through to even make a order after spending 10 minutes inside they suck this was the overland location by Cole road
  • SH
    Sarah Hatley
    5 days ago
    1.0
    Drive through was backed up so we went in. No dine in eaters but lots of people standing around. Places our order and started talking to a guy in the lobby who said he had been there for over half an hour and couldn't get anyone to respond to the lobby. They were ALL WAITING for food they ordered at the kiosk. After another 20 minutes I was able to flag someone down who told us the drive through takes priority over dine in customers. They hadn't even started a single dine in order because it was dinner time and the drive thru was nonstop. Finally just got my money refunded. BADLY MANAGED AND NEGLIGENT STAFF. WORST TACO BELL EVER. ZERO STARS.
  • DM
    Danny Montgomery
    Nov 15, 2025
    2.0
    I couldn't believe how messy this place was. The tables were messy, the floors and the bathrooms even worse. I love Taco Bell and my family and myself eat from there often. We ordered a pretty big meal but when they get the order it's pretty plain to see soft tacos compares to hard shell tacos.
  • KB
    Kathleen Banks
    Nov 9, 2025
    1.0
    I ordered through the online app to pick up at the drive thru because I have a broken knee. After a 20 minute wait in my car I was told to go into the lobby to pick it up. Collin, the manager, told me I had to go through the lobby even though I specified in the app I would pick up at drive tru. I injured my broken knee going into the lobby. When I finally got my order it was incomplete and had no eating utensil, mild hot sauce, napkin and no receipt. Collin had the gall to tell me I was being rude when I asked why. His response was unciviled. I recommend staying away from this Taco Bell.
  • SB
    Samantha Blakley
    Oct 31, 2025
    2.0
    I don’t like to leave reviews but I was very disappointed with my food. I went through the drive thru and was met by kind workers. However when I got my order the crunch wrap was soggy and falling apart, and my kiddos drinks were half full. I expect my food to be what is advertised, mabe not that glamorous but at least fresh and properly made.

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell located at 7070 Overland Road, Boise?

The drive-thru is open Monday through Thursday and Sunday from 7:00 AM to 2:00 AM, and on Friday and Saturday from 7:00 AM to 4:00 AM.

What types of payment does this Taco Bell accept?

They accept American Express, cash, Discover, MasterCard, and Visa.