Taco Bell

3.4
1012 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3377 West State in Boise. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3377 West State, Boise, ID
83703, United States

Hours

Reviews

3.4
1,012 reviews
5 stars
358
4 stars
211
3 stars
166
2 stars
78
1 star
199

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and issues with order accuracy.

Food Quality

Numerous complaints about food being cold, stale, or lacking ingredients, with some customers expressing concerns about food safety.

Ordering Process

Customers frequently mentioned frustrations with the kiosk ordering system and the lack of staff assistance.

Pricing Concerns

Several reviews noted that food prices have increased while portion sizes and quality have decreased.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their helpfulness and noted positive experiences with food quality at times.
  • JB
    Jessica Bammert
    2 days ago
    1.0
    Service and food are fine but they forgot multiple things from my bag, even things they charged me for. I had to repeat myself multiple times at the speaker cause they kept not adding things i was ordering and when i finally thought we corrected it i got home and saw all my sauces and a couple burritos were missing
  • TA
    Tori Ascends
    Nov 15, 2025
    5.0
    Quintin & Marvin showed A+++ customer service for 2 girls in need of VERY late night Taco Bell run. If I could tip them, I would.
  • AF
    Allison Farren
    Nov 15, 2025
    5.0
    Quentin and Marvin showed exceptional customer service. They were amazing, I will come back to Taco Bell for them and then alone.
  • TA
    Thomas Aldrich
    Nov 3, 2025
    5.0
    I am replying to Cathrine Cran. I am also a DoorDasher and we were there at the same time so I know which lady you’re talking about. The wait was long because it was halloween and they were extremely short-staffed. You very much exaggerated when you said she “tossed” and “slammed” the drinks on the counter, because that did not happen. Yes, she was crying, but if you’ve ever worked a day in your life in customer service, you’d know how bad it is and how rude customers (such as yourself) are. If she in fact did roll her eyes, I don’t blame her. These are fast food people making minimum wage and are overworked by their managers. They are humans just like me and you so you need to expect human behavior from them. All you needed to do was pull her aside for a short moment and say something kind, instead of leaving a bad review to someone who looks 16. You and me chose to work for DoorDash and I think you’re aware that fast food doesn’t always accommodate us. Yes it can be frustrating, but we chose this and signed up for it. You have no idea what was happening in her life or even what was happening an hour before we were there, so don’t leave a review unless it’s 100% truthful and honest. Thanks.
  • CC
    Catherine Cran
    Nov 1, 2025
    1.0
    I was definitely not impressed with my most recent visit to this location. I arrived at the restaurant at 9:45 on 10/31 to pick up a DoorDash order to deliver which was set to be ready by 9:47 according to my app. When I went inside it was a little busy but seemed to be moving smoothly, however I ended up waiting 15 minutes and nobody acknowledged I was there. After a few more minutes I was able to ask an employee if they had the order (sometimes they’re stolen from the counter) and she just looked at me and walked away to the back and never checked for my order. Then one of the ladies working by the drive thru was openly crying and tossing (not an exaggeration at all—the bags caught a little air) other customer’s food and drinks on the counter and was rolling her eyes and she definitely should have taken a minute to compose herself before trying to serve people. I ended up leaving after another 5-10 minutes without my customer’s order and it was a giant waste of time.

Frequently Asked Questions About Taco Bell

What are the operating hours of Taco Bell at 3377 West State in Boise?

Taco Bell at 3377 West State in Boise is open daily from 7:00 AM to 1:00 AM.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell location has drive-through service available from 7:00 AM to 1:00 AM every day.