Taco Bell

3.2
1505 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1420 Broadway in Boise. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1420 Broadway, Boise, ID
83706, United States

Hours

Reviews

3.2
1,505 reviews
5 stars
489
4 stars
284
3 stars
214
2 stars
128
1 star
390

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, with some experiences lasting over an hour.

Staff Attitude

Feedback indicates a mix of friendly and rude staff interactions, with many customers expressing frustration over unprofessional behavior.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to dissatisfaction among customers.

Management Issues

Many reviews pointed to poor management and staffing problems, suggesting that the location is understaffed and mismanaged.

Food Quality

While some customers enjoyed the food, there were complaints about cold meals and inconsistent quality.
  • SB
    Sarah B
    1 day ago
    1.0
    I had an issue with my order, and I told them about it as soon as I pulled up to the window but she was dismissive about it. When I repeated it, they made me pull around again to talk to them through the speaker, meaning I had to drive all the way around the block because their drive thru doesn't connect to their parking lot. Just bad customer service, was really disappointed today.
  • JJ
    Jessyka
    2 days ago
    1.0
    I’ve noticed this place really really struggling both breakfast and lunch shifts on several occasions, which is what prompted me to do this. It’s very poor Management and that is abundantly apparent. Everyone working there Interacts/look really unhappy and misguided! A manager absolutely needs to lead by example and should be back there hustling moving his legs and arms to help his crew and that is just not the case here. I believe this is one of the big reasons why this location struggles so much with their pick up orders and to get orders out in a timely manner in general. Unfortunately, if you are looking for a quick meal at a fast food restaurant, this is not your place. I’m hoping the right people see this…
  • AM
    Amber Jean (MotherEarthsGift)
    3 days ago
    1.0
    Terrible service. Staff standing around doing nothing when they're stacked 15 deep on orders. App said my food was ready still waiting inside for 20 minutes and no food or acknowledgement from staff. Then I get my food and its barely hot. I wouldn't even call it warm. What is up taco bell?
  • AB
    Aliah Blayze
    3 days ago
    2.0
    I continue to come to this Taco Bell because it’s the closest one to my work, but lately everytime I’ve come, my order is lazy. I get a cantina chicken quesadilla meal, and everytime the quesadilla is either not cut, the cheese isn’t cooked at ALL, or it’s not even a cantina quesadilla it’s just a regular one. OR ALL THREE. It’s really sad to come home at 3am when I get off of work and open my meal and it’s terrible. Please do better, I know it sucks to work so late but you gotta do your job.
  • DS
    Devin Santoro
    6 days ago
    1.0
    Just went to the Taco Bell on overland next to the Walmart and the service was horrible the manager was wasn't using the cash register yelling at the people in the lobby to use the kiosk and there's only two kiosks in like 10 people in the lobby I recommend not going to that Taco Bell and and this is polar bear

Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell at 1420 Broadway, Boise?

This Taco Bell location is open 24 hours every day of the week.

Does this Taco Bell location offer drive-through service?

Yes, the 1420 Broadway Taco Bell features a drive-through for convenient service.