Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Boise Subway® Restaurant at 10414 West Overland Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.4
179 reviews
5 stars
70
4 stars
30
3 stars
21
2 stars
12
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for their friendliness, while others are criticized for rudeness and poor service.
Food Quality
The quality of food varies; some customers report fresh ingredients and well-made sandwiches, while others complain about stale bread and incorrect orders.
Cleanliness
Multiple reviews highlight issues with cleanliness, including dirty tables and unsanitary conditions in food preparation areas.
Order Accuracy
There are frequent complaints about incorrect orders and issues with online ordering, leading to customer frustration.
Staffing Issues
Several reviews mention being short-staffed, resulting in slow service and long wait times.
- FGFrancisco GonzalezDec 14, 20254.0Just so glad they have Pepsi products again!!!!
- CYcienna youngDec 4, 20255.0I was just in there. And there was a guy named Angel i think and he was so nice and so funny. He had lots of sandwiches jokes and he even faked laughed at my jokes. I felt like my funny uncle was making me a sandwhich, he was a badass.
- ACAlayna CannadySep 25, 20251.0I went to this subway at 3pm and the two guys working there basically ignored us, couldn't answer simple questions, when we placed our order the smaller guy left and sat down on the side walk, the bigger one had an attitude and acted like he shouldn't have to make our sandwiches, wasn't listening when we placed our orders, he reached into his pocket and pulled out his phone with gloves on and went back to making the sandwich with the same gloves, then he disappeared into the back when the phone rang but he didn't answer the phone and never came back, and the app still doesn't work so we couldn't place a mobile order either.
- DTDenise TschidaSep 24, 20251.0Worst customer service I have ever experienced at a Subway. The young man who waited on us was mad at his co-worker who seemed to be on his break. He treated us like we were bothering him by being there. Barely spoke to us and was rude. I will never buy a sandwich from this location again.
- AHArleigh HaightSep 15, 20255.0The man who made my sandwich was so kind, very great at customer service. Thank you
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Boise?
Subway is located at 10414 West Overland Rd., Five Mile Plaza Shopping Center, Ada, Boise, ID 83709.
What are the operating hours of the Subway at Five Mile Plaza Shopping Center?
The Subway is open daily from 8:00 AM to 9:00 PM.
Does this Subway location offer delivery and in-store pickup options?
Yes, this Subway offers both in-store pickup and delivery services.
Can I dine inside the Subway at 10414 West Overland Rd.?
Yes, the restaurant serves dine-in customers.
Does this Subway provide catering services for events?
Yes, the Subway offers catering services to help with your event needs.
What meals are served at this Subway location?
They serve breakfast, lunch, and dinner.
Where can I view the menu for this Subway and place an order online?
You can view the menu and order online at https://subway.com/en-us/restaurant/53097-0/menu/
What nearby places can I visit around Subway at Five Mile Plaza Shopping Center?
Nearby places include Poetic Tiger Gallery, Cotton Law, and Sky Nails and Spa, which offer art, legal services, and beauty treatments respectively, making it convenient to combine your Subway visit with these services.
Are there any health food or specialty food stores near the Subway at Five Mile Plaza?
Yes, Fat Daddy's Foods, a health food and barbecue restaurant, is nearby if you'd like to explore more food options.
Is there a post office nearby the Subway at Five Mile Plaza for mailing or shipping needs?
Yes, Covewood Mail Boxes and the UPS Store #1626 are nearby, convenient for mailing and shipping services.