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Subway

3.1
(145 reviews)

Business Details

2400 Apple St., Boise, ID
83706, United States
(208) 389-2246
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Boise Subway® Restaurant at 2400 Apple St. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2400 Apple St., Boise, ID
83706, United States

Hours

Reviews

3.1
145 reviews
5 stars
47
4 stars
25
3 stars
19
2 stars
9
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees praised for their friendliness while others were reported as rude or unprofessional.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor sandwich preparation, leading to customer dissatisfaction.

Cleanliness

Several customers noted cleanliness issues in the store, including dirty counters and unsanitary food handling practices.

Food Quality

Many reviews mentioned declining food quality, including stale bread and poorly made sandwiches, contributing to a negative dining experience.

Staff Training

There are concerns about the lack of training for new employees, resulting in slow service and mistakes in sandwich preparation.
  • DM
    David Mansfield
    Jan 31, 2026
    5.0
    One employee named Dillon was so incredibly amazing I was willing to close for him, lol. He was the sweetest and most social guy. I went in for the sandwich but stayed for this guy.
  • CH
    Cesar Herrera
    Jan 20, 2026
    1.0
    Went to Subway last night with my wife and daughter and the experience was disappointing. The employee had a clear attitude, like he didn’t want to be there, which made the whole interaction uncomfortable. Customer service really needs improvement. On top of that, the sandwiches were poorly made and didn’t taste good. Overall, not a great experience and not what I expect from this location.
  • SS
    Shimoli Shinde
    Nov 18, 2025
    1.0
    Take-out order with Missing ingredients in sandwich - missing patty, sauces. Just a dry sandwich Restaurant not answering phone calls.
  • HS
    Hanna S
    Nov 3, 2025
    1.0
    I visited this Subway location last week, and I was really disappointed with the experience. The staff were very unprofessional and rude. They seemed impatient while I was ordering, and as I was leaving, they burst into laughter it felt like they were mocking me. That kind of behavior is completely unacceptable in customer service. The sandwich itself was okay, but the way I was treated made the whole visit uncomfortable. I won’t be returning to this location.
  • JC
    John Connolly
    Oct 31, 2025
    1.0
    Last two orders missed a LOT of items. Ordered meatball combo and two extra drinks. Received the sandwich. That’s it. No chips. No Pepsi. No lemonades. Nothing. Store says “ Tough. Take it up with DoorDash. Again. DoorDash gave me nine bucks.So I just paid twenty-seven bucks via for a third-rate meatball sandwich and the Subway on Apple says essentially “Boohoo. Poor you…”

Frequently Asked Questions About Subway

What are the operating hours of Subway at 2400 Apple St. in Boise?

Subway at 2400 Apple St. is open daily from 8:00 AM to 9:00 PM.

Does this Subway location offer delivery and in-store pickup services?

Yes, this Subway offers both in-store pickup and delivery services for your convenience.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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