Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Boise Subway® Restaurant at 2400 Apple St. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback indicates a significant inconsistency in customer service, with some employees praised for their friendliness while others were reported as rude or unprofessional.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor sandwich preparation, leading to customer dissatisfaction.
Cleanliness
Several customers noted cleanliness issues in the store, including dirty counters and unsanitary food handling practices.
Food Quality
Many reviews mentioned declining food quality, including stale bread and poorly made sandwiches, contributing to a negative dining experience.
Staff Training
There are concerns about the lack of training for new employees, resulting in slow service and mistakes in sandwich preparation.
DM
David Mansfield
Jan 31, 2026
5.0
One employee named Dillon was so incredibly amazing I was willing to close for him, lol. He was the sweetest and most social guy. I went in for the sandwich but stayed for this guy.
CH
Cesar Herrera
Jan 20, 2026
1.0
Went to Subway last night with my wife and daughter and the experience was disappointing. The employee had a clear attitude, like he didn’t want to be there, which made the whole interaction uncomfortable. Customer service really needs improvement. On top of that, the sandwiches were poorly made and didn’t taste good. Overall, not a great experience and not what I expect from this location.
SS
Shimoli Shinde
Nov 18, 2025
1.0
Take-out order with Missing ingredients in sandwich - missing patty, sauces. Just a dry sandwich
Restaurant not answering phone calls.
HS
Hanna S
Nov 3, 2025
1.0
I visited this Subway location last week, and I was really disappointed with the experience. The staff were very unprofessional and rude. They seemed impatient while I was ordering, and as I was leaving, they burst into laughter it felt like they were mocking me. That kind of behavior is completely unacceptable in customer service. The sandwich itself was okay, but the way I was treated made the whole visit uncomfortable. I won’t be returning to this location.
JC
John Connolly
Oct 31, 2025
1.0
Last two orders missed a LOT of items.
Ordered meatball combo and two extra drinks.
Received the sandwich. That’s it.
No chips. No Pepsi. No lemonades. Nothing.
Store says “ Tough. Take it up with DoorDash. Again. DoorDash gave me nine bucks.So I just paid twenty-seven bucks via for a third-rate meatball sandwich and the Subway on Apple says essentially “Boohoo. Poor you…”
What are the operating hours of Subway at 2400 Apple St. in Boise?
Subway at 2400 Apple St. is open daily from 8:00 AM to 9:00 PM.
Does this Subway location offer delivery and in-store pickup services?
Yes, this Subway offers both in-store pickup and delivery services for your convenience.
What types of meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
Where is Subway at 2400 Apple St. located?
It is located in the Southshore Shopping Center at 2400 Apple St., Ada, Boise, ID 83706, USA.
Can I order online or through an app from this Subway?
Yes, you can order easily online or through the Subway app.
Does the Subway at Southshore Shopping Center offer catering services?
Yes, they provide catering services to meet your event needs.
Does this Subway have dine-in seating available?
Yes, this Subway location serves dine-in customers.
Is there a drive-through option at this Subway?
No, this Subway location does not offer a drive-through option.
What nearby points of interest can I visit before or after dining at Subway?
You can visit nearby places such as State Liquor Store Boise-112 for beverages, Papa Murphy's for pizza if you want more options, or Zen Bento for Japanese and Asian cuisine.
Are there any banking services near the Subway in Southshore Shopping Center?
Yes, U.S. Bank and Chase Bank branches are nearby, along with several ATMs including U.S. Bank ATMs and services like Western Union and Coinme.
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