Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Boise Subway® Restaurant at 7373 W. Franklin Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.8
243 reviews
5 stars
118
4 stars
49
3 stars
25
2 stars
7
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; while some customers praised friendly service, others reported rudeness and unprofessionalism from employees.
Food Quality
Inconsistencies in food preparation and quality were noted, with some customers receiving incorrect orders or poorly made sandwiches.
Cleanliness
The cleanliness of the establishment received positive remarks, although some reviews mentioned unsanitary practices by staff.
Order Accuracy
Multiple customers experienced issues with incorrect orders and inadequate responses from staff when addressing these concerns.
- JJJoshDec 24, 20255.0The staff is always very friendly and clean. Thank You!
- DDDanny Hooper (Danny)Dec 5, 20252.0Very sloppy preparation. Why do they put the condiments on last. It stays on the paper wrapper. You have to watch how much you pay. They charged me for a whole sandwich but I got a half sandwich.
- SRSydnie RobinNov 4, 20251.0Birdie was very rude and unprofessional she even commented about other customers in a very ill manner I do not recommend going here
- SBSarah BOct 19, 20251.0I ordered a wrap and got a 6 inch sub on flatbread that had barely anything in it. When we called to complain they said they'd remake it, but when we got there they told me it was right and that they're the same thing just folded differently so they wouldn't remake it. But if that's the case, why does a wrap cost so much more?
- JGJailene GonzalezOct 3, 20251.0Placed an order and mind you this is not the first time. There was no lettuce or green peppers i called talk to 'birdie' informed her my sandwich was wrong. She said word for word' it was placed during lunch rush' what can i do? I informed her i would like a refund im not driving all the way nack she said she was going to check with the person who made it & came back and pretty much called me a liar , saying that the person who made it , said they made it correctly. Told her i could send her a picture. She said she had to talk to the owners, if she is the store subway manager why cant you refund me . Never again will i order from here so here is the picture of my order and how i informed her there isno lettuce, green peppers, or onions.
Frequently Asked Questions About Subway
What are the operating hours for Subway at 7373 W. Franklin Rd., Boise?
Subway is open Monday to Friday from 7:00 AM to 10:00 PM, Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 10:00 PM. It is closed on December 25th.
Does Subway at this location offer delivery service?
Yes, Subway offers delivery service at this location.
Can I dine in or only take out at this Subway?
You can dine in, take out, or choose curbside pickup at this Subway location.
Does Subway at 7373 W. Franklin Rd. provide catering services?
Yes, catering services are available at this Subway restaurant.
What types of meals are served at this Subway location?
Subway serves breakfast, lunch, and dinner at this location.
How can I order food from Subway at this location?
You can order online or via the app for quick ordering, delivery, in-restaurant dining, or curbside pickup.
Where is Subway located in Boise, Idaho?
The Subway restaurant is located at 7373 W. Franklin Rd., Ada, Boise, ID 83709, USA.
What nearby places can I visit before or after dining at Subway?
Nearby places include Jacksons Food Stores for convenience shopping, Mountain West Bank for banking services, and The PIT Idaho gym for fitness activities.
Is there a gas station near Subway at 7373 W. Franklin Rd.?
Yes, Chevron Station Boise and ExtraMile convenience stores and gas stations are located near this Subway location, which can be convenient for refueling before or after your meal.
Are there any educational or fitness centers near this Subway?
Yes, Sylvan Learning center and Monks and Music Academy are nearby for education, while The PIT Idaho offers martial arts and fitness instruction close to Subway.